2014 Audi Q7 Technical Service Bulletins

1,122 technical service bulletins (TSBs) are on record for the 2014 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10120743Jun 9, 2015Engine cooling. The MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel. DTC P1B1C00 is stored in the ECM.
• 10120805Jun 2, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10128414May 25, 2015Equipment. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue may or may…
• 10120048May 19, 2015Equipment. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded.
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120042May 11, 2015Steering, Equipment. Customer reports that the ignition sporadically cannot be switched on. DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning…
• 10120043May 8, 2015Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814.
• 10120051May 6, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 13-40 dated November 26, 2013. The customer may report multiple warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the…
• 10058581May 6, 2015Equipment. Audi: some vehicles experience simultaneously warning illumination and at other times warning illumination is sporadic or not at all on engine, transmission, airbag, tpms, suspension. Model 2010-15 q7.
• 10120049May 1, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the…
• 10119997Apr 30, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10119990Apr 28, 2015Transmission and drivetrain. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
• 10120002Apr 24, 2015Back-over prevention (rear camera), Equipment. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10120003Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
• 10119983Apr 15, 2015Engine cooling, Electrical system. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective.
• 10119995Apr 10, 2015Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and…
• 10119988Apr 10, 2015Engine cooling. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10120679Mar 24, 2015Equipment. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the…
• 10119957Mar 20, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10119945Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust…
• 10120675Mar 12, 2015Engine cooling. Customer states that engine overheats. No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in…
• 10120673Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
• 10119955Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
• 10119940Mar 9, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle…
• 10119946Mar 6, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
• 10120672Mar 3, 2015Engine, Transmission and drivetrain. Rattling noises are heard from the timing chain drive for about 1-3 seconds after the first engine start of the day. The noises are caused by one of the upper chain tensioners. The noises do not lead to damage. Improved chain tensioner.
• 10119938Mar 3, 2015Engine cooling, Transmission and drivetrain. Supersedes Technical Service Bulletin Group 01 number 13-80 dated March 25, 2013. The MIL is on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged in the engine control module (ECM).
• 10119937Mar 3, 2015Transmission and drivetrain. The MIL is on due to DTCs P0491 and P0492 being stored in the ECM.
• 10120703Feb 25, 2015Body and structure, Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 14-39 dated August 11, 2014. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10120682Feb 13, 2015Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
• 10119854Jan 16, 2015Electrical system, Fuel system. The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM. Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle.
• 10231116Dec 22, 2014Equipment. Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
• 10216692Dec 19, 2014Fuel system. Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines (Figure 1) to vibrate and make a jarring noise in the tank.
• 10124893Dec 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10124884Dec 19, 2014Fuel system. Supersedes Technical Service Bulletin Group 20 number 14-30 dated December 13, 2013. Customer reports hearing noises from the rear of vehicle or from fuel tank area. Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines to vibrate and make a jarring noise in the tank.
• 10065973Dec 19, 2014Fuel system. Summary to be provided on a future date.
• 10228302Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10224981Dec 10, 2014Electrical system, Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10221954Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10124882Dec 10, 2014Electrical system. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
• 10250944Dec 8, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10124892Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012. The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected.
• 10124888Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10124898Dec 4, 2014Equipment. This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
• 10216674Nov 18, 2014Engine cooling, Fuel system. A small amount of dry or crusted coolant is seen on the coolant pump housing (Figure 1, Figure 2, and Figure 3). The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
• 10124868Nov 18, 2014Engine cooling. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
• 10231142Nov 17, 2014Equipment. Technical bulletins and updates
• 10124867Nov 7, 2014Engine. Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.

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