2017 Audi Q7 Technical Service Bulletins

1,244 technical service bulletins (TSBs) are on record for the 2017 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10106741May 5, 2016Equipment. Added verbiage to standard maintenance service for added clarity: "includes all minor maintenance items"
• 10094963May 5, 2016Engine. This technical service bulletin is repair authorization for issues with fueling the vehicle.
• 10092740May 5, 2016Electrical system. This technical service bulletin provides a software update to resolve dtc b102202.
• 10092714May 5, 2016Fuel system, Engine, Equipment. This technical service bulletin is repair authorization for issues with fueling the vehicle.
• 10093690Apr 28, 2016Visibility (wipers, defrost, mirrors). This technical service bulletin instructs the reader to inspect and replace damaged wiring in the in the sunvisor or roof.
• 10093586Apr 28, 2016Equipment. This technical service bulletin instructs the reader to replace the fuel tank if there is a broken flap in the filler neck.
• 10094230Apr 25, 2016Equipment. Ate-16-09 audi q7-a4 supplement mrt auto shipment at-385: automatic tool shipment to audi dealerships for launch tools for the audi q7 and a4.
• 10094226Apr 25, 2016Wheels. Ate-16-08 audi rear camber adjustment fastener information: starting in the 2016 audi q7 and a4 there is a special fastener being used on the eccentric bolt used for adjusting the rear camber. There has been some confusion on what tool to use to loosen/tighten this fastener. A quality 21 mm multi-point (12 point) socket/wrench works best to remove the fastener.
• 10094104Apr 25, 2016Electrical system. This technical service bulletin provides information about the operation of the audi connect system.
• 10094345Apr 19, 2016Electrical system. This special notice is to inform dealers to return all instrument cluster part numbers as specified in the pdf built prior to software level 0274.
• 10094325Apr 18, 2016Equipment. "for a4 sedan only: added to on-hoist inspection section: ""perform a coolant reservoir cap pressure test via elsa -> enter vin # -> repair manual engine -> 4-cylinder direct injection 1.8l; 2.0l 4v tfsi engine (generation iii) -> 19 cooling system -> coolant system/coolant -> cooling system, checking for leaks -> pressure relief valve in cap, checking. Only the procedure “pressure relief valve in cap, checking”…
• 10094053Apr 18, 2016Electrical system, Equipment. This technical service bulletin explains how to diagnose and resolve issues with audi connect online destination search, google earth navigation view, and inrix online traffic.
• 10093673Apr 18, 2016Equipment. This technical service bulletin explains the difference between keyless go and audi advanced key.
• 10107204Apr 15, 2016Engine, Brakes, Equipment, Electrical system. Change oil viscosities for a3, a4, s4, a4 allroad, a6, a7, a8l, q5, q7, r8 coupe; remove a4 tdi, a5 tdi, rs3, rs4, rs6, rs6 plus from maintenance items. Added "(includes minor maintenance service)" to standard maintenance service section title. Remove r8 from the following list item: "rear spoiler hinges: lubricate according to description in elsapro" "added the following maintenance interval: ""perform first at…
• 10094051Apr 14, 2016Electrical system. This technical service bulletin provides instructions for updating the software of the mmi screen drive control module.
• 10094048Apr 14, 2016Electrical system, Equipment. This technical service bulletin explains how to determine the status of activation keys (that affect the function of audi drive select, cruise control, navigation, bluetooth, smartphone interface and voice recognition), and how to update them .
• 10093802Apr 12, 2016Electrical system. This technical service bulletin provides a software update code for the instrument cluster control module to correct an error with the speed warning.
• 10093294Apr 11, 2016Engine. This technical bulletin explains how to proceed when there is an issue with the rubber oil drain plug.
• 10093604Apr 5, 2016Electrical system. The technical service bulletin explains how to reinstall an incorrectly-installed shift lever handle.
• 10093803Apr 1, 2016Equipment. This technical service bulletin explains that vehicles with the mib mmi radio platform use a new sdars chipset that receives radio programming from a different band than previous platforms, which may affect the reception.
• 10120666Mar 29, 2016Tires. This document contains Audi tire chain information by vehicle. Snow chains must not be used on the compact spare wheel. Provided the subject tires can accommodate snow chains, such chains can be used only on the front wheels if the vehicle is equipped with front wheel drive. Provided the subject tires can accommodate snow chains, such chains can be used on the front and rear wheels if the vehicle is equipped with…
• 10120630Mar 29, 2016Equipment. The vehicle was delivered with two remote keys that have different exterior finishes. One key has a glossy piano black finish with matte chrome detail, and the other key has a completely matte black finish. Starting model year 2016 TT vehicles and with model year 2017 Q7 and A4 vehicles, vehicles equipped with Audi advanced key (Kessy) will be delivered with two remote keys that have different exterior finishes…
• 10120628Mar 29, 2016Vehicle speed control. Cables are visible in the front or rear footwells, or in the spare wheel wells. No DTCs are stored. The visible cables are connected to sensors that are only used during the production process. These cables are not used during normal vehicle operation and are not connected to the vehicle electrics.
• 10120634Mar 23, 2016Electrical system. The customer has various complaints about the RSE system and would like to update the software of the RSE tablets. The vehicle cannot be started after it has been off for several days, and there are no indications in the battery history log of battery drain originating from a control unit on the CAN bus.
• 10120631Mar 22, 2016Equipment. After a threshold for the speed warning in the MMI is set and then turned off, the speed waring cannot be deactivated and/or the speed warning is displayed in km/h and not mph.
• 10120633Mar 17, 2016Electrical system. The navigation map does not show the latest roads or points of interest. The map download provided by the myAudi website cannot be performed. The customer does not know how to obtain the data or cannot perform the update after downloading the data. The MMI is slow to respond or freezes during the map update. For vehicles with MIB2, the MMI over-the-air map update does not allow for a full map update and shows…
• 10120629Mar 17, 2016Equipment. The plastic emergency spare key was not delivered with the vehicle. From MY 2016, the plastic emergency spare key is no longer part of the standard equipment for vehicles with the newest keyless remote design. Keyless entry is standard on all new Audi models, and the metal key in the remote is considered the emergency key for accessing the vehicle.
• 10120654Feb 23, 2016Equipment. This document contains information on the fluid capacity and description for the vehicle.
• 10120702Feb 19, 2016Equipment. Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped.
• 10118408Feb 9, 2016Equipment. This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist. This document is in Spanish.
• 10118406Feb 9, 2016Equipment. This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only. This document is in Spanish.
• 10118405Feb 9, 2016Equipment. This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed. This document is in Spanish.
• 10118379Feb 9, 2016Equipment. This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only.
• 10118378Feb 9, 2016Equipment. This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed.
• 10118377Feb 9, 2016Equipment. This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist.
• 10118358Feb 3, 2016Electrical system. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card.
• 10118355Feb 3, 2016Electrical system. The customer does not know how to become a Key User of the vehicle. The customer has completed the Audi connect User Management Registration and has a contract ID and form, but the remote services do not work in the vehicle. The customer does not understand the different PINs used with the Audi connect Gen2 system. The customer or dealer has lost the scratch-off vehicle code (referred to as the ?vehicle PIN?).
• 10120626Jan 29, 2016Electrical system. Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. All PDI function tests must be run in Guided Fault Finding (GFF) only. Do not use Guided Functions for any PDI related test as these will not be uploaded to the Paperless Server.
• 10118332Jan 29, 2016Equipment. The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have additional information.
• 10118313Jan 26, 2016Electrical system. Audi connect is not functioning and the message "Please wait.." continually appears The system might only receive a 3G cellular connection in areas with strong 4G LTE reception. It is possible that the Audi connect configuration is incorrect due to a communication issue with the backend server in Germany. A full factory reset of the MMI system is required to fix the incorrect configuration, as a factory reset of…
• 10118327Jan 25, 2016Electrical system. TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition.
• 10118312Jan 25, 2016Electrical system. Manual speed warning cannot be turned off and is displayed as km/h. During PDI, the technician verifies the manual speed warning that is set in the MMI. After the technician sets the speed at which the warning is activated, the warning cannot be turned off. Additionally, the speed warning is displayed in kilometers per hour (km/h). The issue only occurs in vehicles with Audi virtual cockpit (FPK) and without the…
• 10118326Jan 18, 2016Electrical system. ODIS Service Version 3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. V3.0.0 does not use installation DVDs any longer and online updates are no longer available for ODIS Service versions up to and including V2.2.7. TSBs in the newsletter include DTC U110500 (Transport mode active) that is stored in the ABS control…
• 10118337Jan 15, 2016Body and structure. 91N6 update has been proactively released to prevent the update Audi Q7 vehicles produced within a certain time frame to the latest levels. This update is in effect until removed. The Procedure is valid only for vehicles that show the 91N6 code in the Elsa Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted…
• 10118325Jan 14, 2016Equipment. Notification on the Update 91N6 for Audi Q7 vehicles via SVM. The update is visible in Elsa and ServiceNet on or about January 15, 2016. Dealers must ensure that every affected vehicle gets the update before delivery to consumers.
• 10118315Jan 12, 2016Other or unknown, Electrical system. SVM does not recognize the factory-installed trailer hitch control module, J345 (address word 69) (PR 1D6). The following message appears in the ODIS tester at the end of SVM - Check vehicle configuration: ?At the following control modules the configuration in Software Version Management (SVM) could not be checked: 69 The factory failed to add the trailer hitch control module, J345 (address word 69), into the…
• 10118310Jan 12, 2016Electrical system. SVM does not recognize the body control module 2 (BCM2) (address word 46). The following message appears in the ODIS tester at the end of SVM - Check vehicle configuration: ?At the following control modules the configuration in Software Version Management (SVM) could not be checked:46 Contact the Technical Assistance Center (TAC) stating the diagnostic log and the Vehicle Identification Number (VIN).? The BCM2…
• 10118333Jan 11, 2016Electrical system. Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. All PDI function tests must be run in Guided Fault Finding (GFF) only. Do not use Guided Functions for any PDI related test as these will not be uploaded to the Paperless Server.
• 10118297Jan 11, 2016Electrical system. DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC. If the vehicle is taken out of transport mode while the engine is running, the ABS module will remain stuck in transport mode and cannot be cleared.
• 10118296Jan 8, 2016Electrical system. DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC.

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