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SeatsPart report

2011 BMW 328I Seats Problems

Complaints
11about this part
Share
2%of 578 total for the year
Median mileage
50,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the seats of the 2011 BMW 328I, 2% of the 578 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The back seat melted for no known reason. It started in the backseat arm rest, and I had to pay to get it fixed, you can see that the leather is a different color, then it moved onto the seat. No one ever sits back there, I went to braman Bmw and they said it had to do with the elements, I didn't know that you had to keep it in a garage, that is something that should of been told ahead of time. I don't have a garage so it's impossible, there should be a recall. Other manufacturers like lexus has had recalls on similar issues.”

NHTSA complaint #11326944, filed 2020-06, 48,000 miles

“Stopped after exciting freeway with traffic flow. Suv came up behind me and didn't stop and hit me from behind going 40-60 MPH. Impact threw me back then headrest deployed and punched me in the back of head which I then hit searing wheel. Instantly felt pain in neck and head. Taken by ambulance to hospital. 2 c.t. Scans done,chest xrays, and 2 mris of neck and brain showing spinal stenosis of cervical region, bulge of cervical disc without myelopathy. I also sustained a concussion and whiplash which is still present as of today. Car totalled. …”

NHTSA complaint #11151837, filed 2018-11, 50,000 miles

“I am receiving a 'passenger restraint malfunction' message on my dash and the seatbelt and airbag light are stuck on. Online Bmw states the oc3 mat needs to be replaced. Check with your dealer, we extended the warranty on some models. I checked with my dealer and this does not qualify. They will not cover this safety repair. I cannot safely have anyone ride in the passenger seat, and the seat ceases to move as well. My dealer states it costs $1350 to fix and they would need to order in the part and have my vehicle for 2 days. This is a safety issue. …”

NHTSA complaint #11144154, filed 2018-10, 63,000 miles

“I had my passenger in the car driving 30mm and then I got a “restraint system warning ⚠️ “ illuminating the seatbelt light and seatbelt with airbag light. This is a safety concern as it is still on without a passenger. This affects the passenger airbag so in the case of fatality this would fall on BMW NA for neglecting to fix this issue. The car was fine before and this came out of no where”

NHTSA complaint #11469243, filed 2022-06

“In approximately 2014 the passenger seatbelt sensor randomly started dinging while driving and the seat was NOT occupied. I solved the issue by clipping the seat belt. This issue continued randomly for years and was always solved by clipping the seatbelt. Just this week May 2022, I had a passenger who while getting into the car once the seat belt was disengaged, the sensor immediatly started ding and would not stop and the Service Engine Soon dashboard light came on simultaneously. The Service light stayed on throughout the journey and has not turned off. …”

NHTSA complaint #11465296, filed 2022-05

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201612%
201411%
201352%
201286%
2011112%
201032%
200984%
2008125%
2007103%
199911%
199814%
199714%

Other parts of the 2011 BMW 328I

Engine
194 complaints
Engine cooling
175 complaints
Electrical system
130 complaints
Air bags
91 complaints
Other or unknown
43 complaints
Transmission and drivetrain
24 complaints
Fuel system
20 complaints
Exterior lighting
19 complaints
Visibility (wipers, defrost, mirrors)
14 complaints
Seat belts
12 complaints
Body and structure
11 complaints
Electronic stability control
10 complaints

← All problems reported for the 2011 BMW 328I

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology