2011 BMW 328I Problems
Compared with other BMW 328I years
More complaints than typical for this model
97/100 3.0× a typical year · 50 = typical
- Complaint rate is 3.0× that of a typical BMW 328I year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 14 of its 577 complaints were filed by the end of 2013.
- Most reported problem: VANOS/camshaft adjuster bolts failing (rattling, stalling) (194 complaints, median 108,000 mi).
- 7 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2008, 2010
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 577filed with NHTSA
- Median mileage
- 92,000miles, 266 complaints with mileage
- Recalls
- 7campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 22 mpgcombined, 3.0L 6-cyl RWD · 19 city / 28 hwy
Sources: NHTSA records for the 2011 BMW 328I (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of this model year most often describe engine-related problems: a rattling or grinding noise from the engine bay, loss of power, stalling and the check engine light, frequently tied to the VANOS/camshaft adjuster bolts, plus oil leaks and smoke or burning smells under the hood. Electrical complaints, especially battery, fuse box and footwell module failures, and airbag warning lights are also common. Many complaints were filed by owners who received recall notices and were told the repair parts were not yet available.
- Engine
VANOS/camshaft adjuster bolts failing (rattling, stalling)
- 194 complaints (34%)
- median 108,000 mi at 12.6 yrs old (106 state mileage)
- owner-quoted repair $3,650 (median of 12 quotes)
- filed 2011–2026
Owners describe a rattling, grinding or metallic noise from the engine compartment, sometimes at idle, along with loss of power, rough running, stalling and the check engine lamp. Several say a dealer diagnosed sheared or backed-out VANOS/camshaft adjuster bolts, with bolts found in the oil pan in one case, and that the head was repaired. Many complaints were filed after a recall notice arrived while owners were told parts were not yet available. Mostly reported between about 60,000 and 160,000 miles, at idle, on startup or while driving at moderate speeds.
Recall 14V176000Recall 17V6830004 related service bulletins
What to check: Ask whether the VANOS bolts and camshaft adjuster units have been replaced and keep proof of any recall work; listen for a rattle or grind at idle and at start-up during a test drive.
2 excerpts from owner complaints in NHTSA records
“My issue is exactly as described in recall campaign 14v-176, also listed as si b11 07 14. It is a faulty vanos unit with failing bolts. My car's model and year are listed in both of these documents, however my specific VIN is not listed as part of the recall. My car is currently damaged due to the vanos bolts shearing off completely and falling into the oil pan, as described exactly in the above recall notices. This is the diagnosis from Bmw of seattle. …”
NHTSA complaint #11403359, filed 2021-03, 101,000 miles“The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and 22V119000 (Engine and Engine Cooling). The contact stated that while driving he observed a rattling noise emanating from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 33,000.”
NHTSA complaint #11573670, filed 2024-02, 33,000 miles - Engine
Engine oil leaks, smoke and burning smell from the engine
- 132 complaints (23%)
- median 100,000 mi at 11.0 yrs old (72 state mileage)
- 18 mention a crash, fire or injury
- owner-quoted repair $1,088 (median of 8 quotes)
- filed 2011–2026
Owners report oil leaking under the vehicle, smoke coming from under the hood or through the vents, a burning oil or rubber smell, and unusually fast oil consumption. Some describe the low oil warning appearing and having to add oil on the road; dealers and independent shops variously identified valve cover or oil filter housing leaks, and in some cases declined to reproduce the fault. Broadly from around 75,000 to 190,000 miles, often noticed while driving or after the car had been parked.
What to check: Check for oil residue and smoke staining around the valve cover and oil filter housing area, and confirm the current oil level and how often the seller has had to top it up.
2 excerpts from owner complaints in NHTSA records
“The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Coolant) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. …”
NHTSA complaint #11484215, filed 2022-09, 153,000 miles“The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds, she smelled a strong burning odor inside the vehicle. The warning message Service Engine Soon was illuminated. The vehicle was taken to the dealer where it was diagnosed that the service brakes, spark plugs, and radiator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. …”
NHTSA complaint #11460904, filed 2022-04, 162,000 miles - Electrical system
Battery, fuse box and footwell module electrical failures
- 95 complaints (16%)
- median 100,000 mi at 8.5 yrs old (41 state mileage)
- 8 mention a crash, fire or injury
- owner-quoted repair $2,300 (median of 9 quotes)
- filed 2011–2026
Complaints describe the car failing to start or losing all electrical power while driving, flickering lights, inoperative windows, turn signals and mirrors, and water or corrosion found between the battery and fuse box. Dealers diagnosed failed batteries, battery cables, fuse boxes and footwell modules; several owners say a battery replacement was followed within weeks by further electrical faults. Typically reported from about 90,000 to 215,000 miles, with some cases close to a recent battery replacement.
Recall 13V044000Recall 17V6760003 related service bulletins
What to check: Have the battery, cables and fuse box area inspected for corrosion, confirm whether the footwell module has been replaced or coded, and check that all windows, mirrors, lights and accessories work.
2 excerpts from owner complaints in NHTSA records
“Car would not start, did not respond to charging via jumper cables earlier that day. It started when connected to the charger by the tow truck operater. I was told to drive for 30-45 min by the Bmw service center and the tow driver. While driving on a city street about 35 min later everything stopped, lights, electrical and engine. I was stranded in the middle of the road. I called police to help with traffic control as well as insurance for roadside assistance. Could not move the vehicle due to it was locked in place. …”
NHTSA complaint #11352074, filed 2020-08, 100,000 miles“Connection between battery and fuse box is corroded and causing issues. This is already a recall for certain 2007 to 2011 Bmw 3 series models but my specific VIN is not included and it is having the exact issue that the recall specifies on very similar cars. Car's dash lights, headlights, and radio flicker on and off and the car has completely shut off while driving before.”
NHTSA complaint #11297575, filed 2020-01, 126,000 miles
Buying note. On this model year, weigh service history more heavily than mileage: ask for proof that the VANOS bolt and camshaft adjuster work was done, that airbag recalls were completed, and that oil leaks and cooling system parts have been addressed. A pre-purchase inspection by a shop familiar with these cars is worthwhile given how often engine and electrical faults appear in owner complaints.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 577 consumer complaints for the 2011 BMW 328I. 266 of the complaints include a mileage, and 19% of those were filed for vehicles with under 50,000 miles; the median is 92,000 miles. Of all complaints, 18 involved a crash, 25 a fire, 19 an injury, according to the filers. NHTSA lists 7 recall campaigns and 140 technical service bulletins for this model year. Compared with the other 8 BMW 328I model years that have at least 25 complaints and are old enough to compare, this one scores 97 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine194 34%
- Engine cooling175 30%
- Electrical system129 22%
- Air bags91 16%
- Other or unknown43 7.4%
- Transmission and drivetrain24 4.2%
- Fuel system20 3.5%
- Exterior lighting19 3.3%
- Seat belts12 2.1%
Also reported: Seats (11), Body and structure (11), Electronic stability control (10), Steering (10), Vehicle speed control (9), Brakes (8), Wheels (6), Tires (4), Latches, locks and linkages (2), Back-over prevention (rear camera) (1), Equipment (1), Suspension (1).
Example complaints
Engine: “Recently I drove my car and the engine started to make a high pitched noise. I smelled a gasy burning smell coming from the car. I brought it to a mechanic and he said bolts had come lose in the engine. I asked if it was something I had done and he said he had seen it with many Bmw cars out of nowhere.”
NHTSA complaint #11387709, filed 2021-01, 133,000 milesEngine cooling: “1.) vehicle had very rough idle while idling in neutral at stop light (0 MPH). Tachometer was fluctuating rapidly between 500 and 900 RPM and the vehicle was shaking violently. Drove immediately to dealership, who found no fault codes and made no repairs. Vehicle drove normally afterwards. Odometer approximately 100 miles. 2.) vehicle stalled while idling in neutral at a stop light (0 MPH). Engine died with no shudder or any abnormal noises. Vehicle restarted immediately and drove normally afterwards. Odometer approximately 800 miles. …”
NHTSA complaint #10428886, filed 2011-10, 100 milesElectrical system: “My car shows it is over heating and it is getting hot when I recently been using heating system coolant is at level so it is the electrical wiring as the recall stats how do I get my car fixed and why wasn't this VIN # on the list my car showed it was hot and it wanted to lose power. I was driving on a hwy 111”
NHTSA complaint #11384002, filed 2020-12, 112,000 milesAir bags: “I got a passenger restraint failure light on my vehicle all of a sudden. Said lights turned on as I was turning to enter the highway route 2 in fitchburg ma. I have heard that this is an ongoing issue with bmws since mid 2000s yet mines is not on recall. I have tried everything but can not correct the error. I am concerned of an airbag malfunction in the event of an accident. Hoping you can assist me with this issue.”
NHTSA complaint #11353268, filed 2020-09, 79,187 milesMileage when problems were reported
19% of the 266 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 60,000 and 122,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2011 BMW 328I. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| 328I · wagon AWD | not rated | — | — | — | 4 · 10.3% risk |
| 328I · sedan AWD | not rated | — | — | — | 4 · 10.3% risk |
| 328I · coupe AWD | not rated | — | — | — | 5 · 9.3% risk |
| 328I · wagon RWD | not rated | — | — | — | 4 · 10.3% risk |
| 328I · sedan RWD | not rated | — | — | — | 4 · 10.3% risk |
| 328I · coupe RWD | not rated | — | — | — | 5 · 9.3% risk |
| 328I · C RWD | not rated | — | — | — | 5 · 9.3% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2011 BMW 328I version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| 328i RWD | 3.0L 6-cyl | 6-speed manual | 19 | 28 | 22 | $3,750 |
| 328i RWD | 3.0L 6-cyl | 6-speed automatic | 18 | 28 | 22 | $3,750 |
| 328i Sports Wagon RWD | 3.0L 6-cyl | 6-speed automatic | 18 | 26 | 21 | $3,900 |
| 328i Sports Wagon RWD | 3.0L 6-cyl | 6-speed manual | 17 | 26 | 20 | $4,100 |
| 328i xDrive AWD | 3.0L 6-cyl | 6-speed manual | 17 | 25 | 20 | $4,100 |
| 328i xDrive AWD | 3.0L 6-cyl | 6-speed automatic | 18 | 25 | 20 | $4,100 |
| 328i xDrive Sports Wagon AWD | 3.0L 6-cyl | 6-speed manual | 17 | 25 | 20 | $4,100 |
| 328i xDrive Sports Wagon AWD | 3.0L 6-cyl | 6-speed automatic | 18 | 25 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 24V513000Jul 3, 2024Air bags › Frontal › Driver side › Inflator moduleCovers: BMW 328I 2006–2012, 328XI 2006–2012, 325XI 2006–2012 +7 more
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering…
- 20V017000Jan 15, 2020Air bags › Frontal › Driver side › Inflator moduleCovers: BMW 328I 2006–2013, 335I 2006–2013, M3 2006–2013 +16 more
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i…
- 17V683000Oct 30, 2017Engine and engine cooling › Exhaust system › Emission control › Crankcase (pcv)Covers: BMW 328I 2007–2011, Z4 2007–2011, 525I 2007–2011 +5 more
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive…
- 17V676000Oct 25, 2017Electrical system › WiringCovers: BMW 328I 2006–2011, 325I 2006–2011, 335I 2006–2011 +9 more
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that…
- 14V176000Apr 10, 2014Engine and engine cooling › EngineCovers: BMW 328I 2010–2011, X5 SAV 2010–2012, 535I Gran Turismo 2010–2012 +9 more
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5…
- 13V044000Feb 7, 2013Electrical system › Wiring › Fuses and circuit breakersCovers: BMW 328I 2007–2011, 335I 2007–2011, 135I 2008–2012 +2 more
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans…
See all 7 recalls for the 2011 BMW 328I → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 140 on record; the latest 10 are shown.
- 10249437Jan 16, 2024Visibility (wipers, defrost, mirrors), Electrical system. The basic conditions for initializing the power windows are not met.
- 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers…
- 10211864Mar 1, 2022Electrical system. The footwell module (FRM) cannot be encoded after replacement.
- 10194296Apr 1, 2021Steering, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with…
- 10181214Sep 1, 2020Engine cooling. Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur…
- 10175267Apr 1, 2020Transmission and drivetrain, Electrical system. Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur…
- 10170574Dec 1, 2019Engine. SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
- 10162434Jul 12, 2019Equipment. Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto…
- 10162431Jul 10, 2019Electrical system. "Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information…
- 10162426Jul 10, 2019Latches, locks and linkages, Body and structure. Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed…
Other model years of the BMW 328I
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2016 | 57 | 28,500 | 1 | 5 | 27 | 26 · Fewer | Rising |
| 2015 | 125 | 64,000 | 4 | 5 | 27 | 50 · Typical | Rising |
| 2014 | 152 | 59,000 | 8 | 5 | 27 | 84 · More | Rising |
| 2013 | 257 | 63,373 | 5 | 5 | 22 | 91 · More | Rising |
| 2012 | 130 | 81,000 | 6 | 5 | 22 | 65 · More | Stable |
| 2011 | 577 | 92,000 | 7 | — | 22 | 97 · More | Rising |
| 2010 | 155 | 97,500 | 6 | — | 22 | 17 · Fewer | Rising |
| 2009 | 193 | 77,000 | 6 | — | 21 | 50 · Typical | Falling |
| 2008 | 239 | 89,000 | 5 | — | 21 | 0 · Fewer | Falling |
| 2007 | 399 | 80,000 | 6 | — | 21 | Not compared (before 2008) | Falling |
| 2000 | 112 | 109,850 | 7 | — | 20 | Not compared (before 2008) | Falling |
| 1999 | 98 | 106,400 | 7 | — | 21 | Not compared (before 2008) | Falling |
| 1998 | 26 | 154,000 | 0 | — | 20 | Not compared (before 2008) | Falling |
| 1997 | 25 | 78,000 | 0 | — | 21 | Not compared (before 2008) | Stable |
| 1996 | 31 | 88,604 | 0 | — | 21 | Not compared (before 2008) | Stable |
All BMW 328I model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2011 BMW 328I?
Owners of this model year most often describe engine-related problems: a rattling or grinding noise from the engine bay, loss of power, stalling and the check engine light, frequently tied to the VANOS/camshaft adjuster bolts, plus oil leaks and smoke or burning smells under the hood. The issues reported most often: VANOS/camshaft adjuster bolts failing (rattling, stalling); Engine oil leaks, smoke and burning smell from the engine; Battery, fuse box and footwell module electrical failures.
How many NHTSA complaints does the 2011 BMW 328I have?
NHTSA recorded 577 consumer complaints for the 2011 BMW 328I as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 BMW 328I is reported most often?
Engine is named most often, in 194 complaints (34% of the total), followed by engine cooling with 175.
Has the 2011 BMW 328I been recalled?
NHTSA lists 7 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 BMW 328I get?
The EPA rates the 2011 BMW 328I (328i, 3.0L 6-cyl) at 22 mpg combined, 19 city and 28 highway, with an estimated annual fuel cost of $3,750 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 BMW 328I reported?
Among the 266 complaints that include a mileage, the median is 92,000 miles and the middle half falls between 60,000 and 122,000 miles; 19% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.