2011 BMW 328I Technical Service Bulletins

140 technical service bulletins (TSBs) are on record for the 2011 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10151023Jan 1, 2016Equipment. Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10147858Dec 1, 2015Equipment. New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.
• 10147837Nov 1, 2015Equipment, Electrical system. "The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the ""Disclaimer"" screen each time.
• 10147758Oct 1, 2015Equipment. This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10147241Sep 1, 2015Wheels, Transmission and drivetrain. Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
• 10147209Jul 1, 2015Equipment. Air Conditioning Cooling is Insufficient or Inoperative. The air conditioner system refrigerant level is low or empty. CAUSE The evaporator is leaking refrigerant.
• 10147724Jun 1, 2015Equipment. iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
• 10147136May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc.
• 10147123May 1, 2015Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10152314Apr 1, 2015Electrical system. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
• 10147090Feb 1, 2015Equipment, Body and structure. SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
• 10147082Feb 1, 2015Body and structure, Latches, locks and linkages. SI B51 39 11February 2015 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B51 39 11 dated November 2012. designates changes to this revision SUBJECT Trunk Lid Intermittently Does Not Open or Latch. INFORMATION Part NumberDescriptionQuantity 51 24 7 348 321Spacer plate1 or 2 as needed 51 24 7 840 617Trunk lid lock with microswitch1 51 24 7 078 167Striker trunk lid1
• 10147067Feb 1, 2015Electrical system. This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause.
• 10147624Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10147623Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts…
• 10147595Jan 1, 2015Electrical system, Engine. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles.
• 10148194Dec 1, 2014Equipment, Electrical system. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z…
• 10148413Nov 1, 2014Equipment, Engine cooling. M57 Diesel Engine Throttle Valve (for EGR): Limited Warranty Extension to 10 Years/120,000 Miles. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the M57 diesel engine's throttle valve (for EGR) on the above-referenced vehicle to: 10 years/120,000 miles, whichever occurs first, as determined from the original in-service date. This bulletin is a notice of a "limited warranty…
• 10149382Oct 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149361Oct 1, 2014Transmission and drivetrain. DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014…
• 10149349Oct 1, 2014Fuel system. N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel…
• 10149287Oct 1, 2014Engine. SI B12 14 12 October 2014 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 14 12 dated February 2014. designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine loses power; and the Service Engine Soon lamp is…
• 10149282Oct 1, 2014Engine. Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
• 10149279Oct 1, 2014Equipment. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10149277Oct 1, 2014Equipment, Engine. Engine Camshaft (VANOS) Adjustment Units: Limited Warranty Extension to 10 Years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine to: 10 years without mileage limitation, as determined by the vehicle's original in-service date.
• 10057568Oct 1, 2014Exterior lighting. Bmw: on some vehicles, when starting, low beam, with 0552 option, would briefly flashes, due to a faulty led main light module that needs replacing. Model 2008-14 f01, f02, f06, f07, f10, f12, f13, f25.
• 10148034Sep 1, 2014Electrical system, Transmission and drivetrain. "Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor…
• 10148018Sep 1, 2014Equipment, Air bags. "?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation.
• 10148220Aug 1, 2014Equipment, Suspension. Creaking or Groaning Noise During Compression and/or Rebound of Front Axle. A grating or groaning noise is heard when the front axle compresses and/or rebounds. This may be heard particularly over speed bump-type surfaces. The noise normally occurs at lower outside temperatures. The noise may be less prevalent when the vehicle has been driven up to the operating temperature.
• 10148135Jul 1, 2014Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10148127Jul 1, 2014Equipment. SI B64 10 10 Heating and Air Conditioning July 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.
• 10148120Jul 1, 2014Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148087Jul 1, 2014Engine cooling. External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs,"…
• 10148101Jun 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
• 10148328May 1, 2014Equipment, Body and structure. Cleaning Excess Butyl from RHT Roof Shells. Butyl adhesive is used to secure the seals of the retractable hardtop (RHT) to the steel roof shell panels. Particularly at high ambient temperatures, if excess butyl is present, it may start to seep out from between the seal and the roof shell. This butyl may be black or gray in color. Excess butyl applied to the roof shell during assembly
• 10148320May 1, 2014Tires. Third Generation Tire Pressure Monitor System (RDC). INFORMATION As of September 2009 production, a new generation Tire Pressure Monitor System has been introduced for all 3 Series models. Although the basic operation of the system is similar to the previous version, there are several key differences between the two systems.
• 10148318May 1, 2014Tires, Equipment. Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles.
• 10148316May 1, 2014Brakes. Incorrect Remaining Service Life from CBS Data for Brake pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Note: E9x…
• 10148276Apr 1, 2014Equipment. Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
• 10148275Apr 1, 2014Exterior lighting, Equipment. "One or Both Xenon Headlights Aiming Downwards. CAUSE Both sides are aiming downwards: * The most likely cause is a faulty or disconnected rear height sensor. In very extreme cases due to poor road conditions, both headlight assemblies could have the vertical aim ball socket adjuster disconnected, as noted below.
• 10148273Apr 1, 2014Equipment, Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148010Mar 1, 2014Equipment, Electrical system. ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive.
• 10148008Mar 1, 2014Equipment. RAD2+ Radio: Background Noise with Audio Turned Off. Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio…
• 10147966Feb 1, 2014Engine. "N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. INFORMATION Part NumberDescriptionQuantity 11 36 7 583 207Adjustment unit inlet camshaft (VANOS)1 11 36 7 583 208Adjustment unit outlet camshaft (VANOS)1 Refer to ETK for additional bolts and gaskets. WARRANTY INFORMATION Covered under the terms of the BMW New Car/SAV Limited Warranty or the BMW Certified Pre-Owned…
• 10053326Feb 1, 2014Engine cooling. Bmw: different fault codes stored for the n51, n52k, n52t, and n55 engines in the dme related to vanos and camshaft position. *kb updated 11/1/13. *pe updated 05/05/2014
• 10147953Jan 1, 2014Electrical system. "ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is…
• 10147945Jan 1, 2014Exterior lighting. Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147941Jan 1, 2014Steering. ELV Does Not Release. Cause 1: The steering column is held against the steering lock because of torque from the steering gear. In such cases, a yellow check control warning (CC ID# 187) is shown in the instrument cluster, but no faults are stored. Cause 2: Communication fault in the CAS (Car Access System) and ELV system network and/or battery low. The problem may cause the ELV warning to be displayed in yellow or…
• 10147937Jan 1, 2014Body and structure. Erroneous Trunk Lid Open Check Control Message. The trunk open check control message may appear, even though the trunk lid or tailgate is fully closed and latched. CAUSE Incorrect adjustment of the trunk latch striker
• 10147930Jan 1, 2014Transmission and drivetrain. GM6 - 6L45R: Diagnostic Procedure for Shudder or Vibration Issues. A shudder or vibration can be felt under light acceleration or when driving at constant suburban speeds. This can be most noticeable in the 1700 - 2200 engine rpm range while in 3rd through 6th gears. No faults are stored in the EGS module. CAUSE Changes in the frictional properties of the automatic transmission fluid over time can lead to momentary…

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