2013 BMW 328I Technical Service Bulletins

633 technical service bulletins (TSBs) are on record for the 2013 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10176357May 1, 2020Engine cooling, Transmission and drivetrain, Wheels, Brakes, Steering. EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS - LTD WTY EXT TO 10 YRS/120000 MILES: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears one possible cause is that the mounting bolts for the electric motor may become loose missing and/or broken due to corrosion.
• 10175267Apr 1, 2020Electrical system, Transmission and drivetrain. Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
• 10174320Apr 1, 2020Equipment, Electrical system. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174019Apr 1, 2020Engine. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this…
• 10174015Apr 1, 2020Brakes, Air bags. TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
• 10174009Apr 1, 2020Back-over prevention (rear camera), Wheels, Brakes, Transmission and drivetrain. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10174005Apr 1, 2020Engine cooling. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10172497Feb 1, 2020Electrical system. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases…
• 10172490Feb 1, 2020Engine cooling. Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits.
• 10172487Feb 1, 2020Engine cooling. ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the…
• 10171504Jan 1, 2020Electrical system, Equipment. SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are…
• 10171414Jan 1, 2020Air bags. SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
• 10170574Dec 1, 2019Engine. SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
• 10170572Dec 1, 2019Electrical system. ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
• 10169475Nov 1, 2019Equipment. NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. The audio tone is the same one that sounds when you touch the CID with your finger to make a 'touch' selection.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10166390Sep 1, 2019Electrical system. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
• 10166230Sep 1, 2019Steering. THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed steering.
• 10166229Sep 1, 2019Suspension. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
• 10166227Sep 1, 2019Steering. Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120000 mileage.
• 10165288Aug 1, 2019Body and structure, Visibility (wipers, defrost, mirrors). GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS. A groaning noise can be heard from the front door(s) when opening or closing the power windows.
• 10165282Aug 1, 2019Steering. SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.
• 10165280Aug 1, 2019Engine cooling. DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58) This Service Information Bulletin (Revision #1) replaces SI B18 01 18 dated February 2018. Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.
• 10165279Aug 1, 2019Engine. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018. Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10165266Aug 1, 2019Equipment. SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
• 10165263Aug 1, 2019Equipment. A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.
• 10162434Jul 12, 2019Equipment. Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
• 10162433Jul 12, 2019Electrical system. "Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit."
• 10162432Jul 12, 2019Visibility (wipers, defrost, mirrors), Electrical system, Latches, locks and…. "Service Action: Program Control Units (FEM). One or more of the following situations may occur when using the windshield wipers: * After the wipers are switched off, they do not remain in the park position, but in the middle of the windshield. * The wipers continue to operate even when the ignition is switched off. * The wipers only partially moved when switched on. * Hazard warning lights flash permanently. *…
• 10162431Jul 10, 2019Electrical system. "Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
• 10162430Jul 10, 2019Electrical system. "REM: Various Electrical Faults in Rear of a Vehicle. Various electrical faults associated with the rear of the vehicle occur, including one or more of the following: * The REM (Rear Electronic Module) does not respond to diagnosis. * The one-touch function of the rear power windows is inoperative. * The rear power windows cannot be initialized. * The trunk lid cannot be opened. * The brake lights are not working…
• 10162424Jul 10, 2019Body and structure, Visibility (wipers, defrost, mirrors). Wind Noise from Front Door Window Seal by Side Mirror. The front window may have wind noise by the side mirror when driving. CAUSE The window guide seal is not properly fitted to the door.
• 10162422Jul 10, 2019Engine cooling, Electrical system. Low Coolant Warning Is Displayed. The low coolant level warning may come on in the information display. CAUSE Moisture-induced corrosion at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level.
• 10162420Jul 10, 2019Electrical system. Service Action: Program Control Units (OBD, Electric Coolant Pump). Due to an error in the data for OBD (On-Board Diagnosis) a DME software update is required. CAUSE DME software error.
• 10162404Jul 10, 2019Electrical system, Visibility (wipers, defrost, mirrors). "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated…
• 10162399Jul 10, 2019Equipment, Engine, Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump.
• 10162416Jul 9, 2019Equipment, Engine. "Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally.
• 10162395Jul 9, 2019Equipment, Engine cooling. N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored.
• 10163995Jul 1, 2019Equipment, Engine cooling. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
• 10163056Jun 1, 2019Electrical system. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
• 10163055Jun 1, 2019Air bags. Due to an issue during supplier production the driver and/or passenger knee air bags could become damaged during deployment.
• 10163049Jun 1, 2019Visibility (wipers, defrost, mirrors). Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES. The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).
• 10163047Jun 1, 2019Body and structure. RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. This Service Information bulletin replaces SI B54 09 07 dated September 2018.
• 10163027Jun 1, 2019Engine, Engine cooling. ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
• 10161581May 1, 2019Electrical system, Equipment. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10161579May 1, 2019Equipment. Telematics control unit activation via dcsnet for bmw assist.
• 10161578May 1, 2019Equipment. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
• 10161576May 1, 2019Equipment, Body and structure. Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
• 10161571May 1, 2019Exterior lighting, Equipment. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.

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