2013 BMW 328I Technical Service Bulletins

633 technical service bulletins (TSBs) are on record for the 2013 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10161567May 1, 2019Equipment, Electrical system. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
• 10161557May 1, 2019Fuel system. NOISES FROM THE FUEL TANK AT IDLE AND WITH LOW FUEL LEVEL. While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.
• 10161556May 1, 2019Electrical system, Engine cooling. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
• 10161546May 1, 2019Electrical system, Engine cooling. FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
• 10160350Apr 1, 2019Equipment, Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160348Apr 1, 2019Electrical system, Engine, Equipment. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
• 10160289Apr 1, 2019Exterior lighting, Equipment. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10160287Apr 1, 2019Air bags. TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10160267Apr 1, 2019Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160265Apr 1, 2019Electrical system. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
• 10160244Apr 1, 2019Air bags. TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10160220Apr 1, 2019Exterior lighting. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10159151Mar 1, 2019Equipment, Electrical system. PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10159145Mar 1, 2019Equipment, Electrical system. NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.
• 10159138Mar 1, 2019Exterior lighting. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10159135Mar 1, 2019Electrical system. STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018.
• 10159134Mar 1, 2019Electrical system. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
• 10159130Mar 1, 2019Body and structure, Equipment. SERVICE ACTION: SECURE UNDERBODY PANELING. Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.
• 10159122Mar 1, 2019Steering, Electrical system. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
• 10153751Jan 1, 2019Steering, Equipment. SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
• 10153744Jan 1, 2019Engine cooling, Fuel system. ENGINE STALLS AFTER STARTING OR WILL NOT START. The engine stalls right after starting (when stationary).
• 10153741Jan 1, 2019Electrical system. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software.
• 10153729Jan 1, 2019Steering. Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120,000 mileage.
• 10153726Jan 1, 2019Air bags. Takata class action settlement. Customer support program. Front driver side airbag modules.
• 10153643Jan 1, 2019Electrical system. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
• 10153640Jan 1, 2019Seats. FRONT PASSENGER SEAT SPORADIC MOVEMENT. Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
• 10153707Dec 1, 2018Electrical system, Equipment. Standard occasional use cable - charging complaint troubleshooting.
• 10153704Dec 1, 2018Seats. SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING. The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use.
• 10153691Dec 1, 2018Engine cooling, Engine. FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being described.
• 10152667Nov 1, 2018Body and structure. RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
• 10149575Oct 1, 2018Electrical system. DIAGNOSING NON FUNCTIONING eDRIVE. * Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * MSA deactivation * 12 volt battery failure * Intelligent Battery Sensor (IBS) failure.
• 10149573Oct 1, 2018Engine cooling, Electrical system. NOISE FROM ENGINE WHEN STARTING. Noise when starting the engine. Engine making a rattling/grinding noise near the 12 volt starter motor.
• 10149557Oct 1, 2018Electrical system, Air bags. For the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata driver?s side airbag module in a listed vehicle.
• 10149543Oct 1, 2018Electrical system, Visibility (wipers, defrost, mirrors). STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
• 10149540Oct 1, 2018Electrical system. RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and…
• 10149528Oct 1, 2018Equipment, Steering. SERVICE ACTION. REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
• 10150894Sep 1, 2018Electrical system, Equipment, Body and structure. ?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). This document is intended to act as a supplement to the diagnostic information available in ISTA. Comparing these statuses to the actual statuses of a vehicle with a functional problem may assist in…
• 10150057Sep 1, 2018Electrical system. ?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
• 10150056Sep 1, 2018Electrical system. ?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10150030Sep 1, 2018Equipment, Body and structure. ?GROANING NOISE FROM DOORS. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: * Option SA 760 high-gloss shadow line * High ambient temperature * Uneven driving surface.
• 10193494Aug 1, 2018Electrical system. Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
• 10145340Jul 1, 2018Steering. STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY: Sporadic or continuous malfunction of multifunction steering wheel buttons
• 10145339Jul 1, 2018Electrical system. AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible.
• 10145320Jul 1, 2018Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
• 10145283Jul 1, 2018Engine, Engine cooling. BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
• 10145306Jun 1, 2018Equipment. NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
• 10145298Jun 1, 2018Seats. MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
• 10143570May 1, 2018Electrical system. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
• 10143569May 1, 2018Electrical system, Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
• 10143565May 1, 2018Equipment. NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or

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