2017 BMW 740I Technical Service Bulletins

355 technical service bulletins (TSBs) are on record for the 2017 BMW 740I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174318Apr 1, 2020Transmission and drivetrain, Electrical system, Equipment. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10174317Apr 1, 2020Latches, locks and linkages, Equipment. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic…
• 10174316Apr 1, 2020Back-over prevention (rear camera), Equipment. REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174031Apr 1, 2020Equipment, Electrical system. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
• 10174029Apr 1, 2020Air bags, Lane departure, Forward collision avoidance. FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
• 10174027Apr 1, 2020Air bags, Electrical system, Exterior lighting. DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
• 10174021Apr 1, 2020Electrical system. G12 LCI ACOUSTIC SIGNAL WHEN LOCKING AND UNLOCKING CANNOT BE ACTIVATED: The locking and unlocking acoustic signal function cannot be activated. The selection is present on the CID (central information display) but cannot be activated. Software error in the FZD (Roof Function Center) module.
• 10174019Apr 1, 2020Engine. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this…
• 10174018Apr 1, 2020Body and structure, Exterior lighting. MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated. During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. CAUSE Software error in the Body Domain Control (BDC) unit.
• 10174015Apr 1, 2020Brakes, Air bags. TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
• 10174009Apr 1, 2020Transmission and drivetrain, Brakes, Wheels, Back-over prevention (rear camera). TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10174007Apr 1, 2020Fuel system, Engine cooling. COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration (1). Aluminum corrosion in the charge air intercoolers or in the radiator for the low…
• 10174005Apr 1, 2020Engine cooling. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10172502Feb 1, 2020Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10172497Feb 1, 2020Electrical system. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases…
• 10172487Feb 1, 2020Engine cooling. ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the…
• 10171504Jan 1, 2020Equipment, Electrical system. SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are…
• 10171503Jan 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10171502Jan 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10171499Jan 1, 2020Equipment. DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
• 10171498Jan 1, 2020Back-over prevention (rear camera), Electrical system. REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change…
• 10171496Jan 1, 2020Electrical system, Air bags. FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
• 10171484Jan 1, 2020Engine cooling, Electrical system. DME FC 20E120 IS STORED AND THE MIL IS ILLUMINATED: This Service Information Bulletin (Revision 2) replaces SI B12 18 18 dated July 2018. The Malfunction Indicator Lamp (MIL) is illuminated and the following fault code is stored in the Digital Motor Electronics (DME). 20E120 - Crankcase ventilation ventilation hose: not connected/defect A software error in the Digital Motor Electronics (DME).
• 10171483Jan 1, 2020Engine cooling. DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no…
• 10171479Jan 1, 2020Engine cooling. MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects…
• 10171414Jan 1, 2020Air bags. SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
• 10170589Dec 1, 2019Brakes. INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
• 10170588Dec 1, 2019Electrical system. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
• 10170579Dec 1, 2019Latches, locks and linkages. DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
• 10170572Dec 1, 2019Electrical system. ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
• 10169474Nov 1, 2019Equipment. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
• 10169472Nov 1, 2019Equipment, Electrical system. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
• 10169469Nov 1, 2019Equipment, Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169467Nov 1, 2019Equipment, Body and structure, Latches, locks and linkages. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
• 10169459Nov 1, 2019Body and structure. HUMMING RUMBLING NOISES AFTER OPENING THE DOOR: After waking up/unlocking and entering the vehicle a humming/rumbling noise may occur.
• 10168016Oct 1, 2019Engine cooling. ENGINE SHUTS OFF AFTER THE REMOTE CONTROL PARKING IS COMPLETED. Customer complains that the engine shuts off after the Remote Control Parking function is completed, and the BMW Display Key is placed on the wireless charging tray. Software error in the Body Domain Controller (BDC).
• 10168014Oct 1, 2019Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
• 10168012Oct 1, 2019Equipment. DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
• 10168009Oct 1, 2019Visibility (wipers, defrost, mirrors), Electrical system. WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
• 10168004Oct 1, 2019Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
• 10168002Oct 1, 2019Visibility (wipers, defrost, mirrors). CREAKING OR RATTLING NOISE FROM SUNROOF AREA This Service Information Bulletin (Revision 4) replaces SI B54 04 17 dated May 2018. What's New: Creaking and/or rattling noise from the sunroof area, especially when driving on uneven road surfaces. This can already take place as of low speeds. Incorrect torque applied to the mounting screws during production, allowing flexing/movement around the sunroof cassette/glass…
• 10166395Sep 1, 2019Equipment. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
• 10166391Sep 1, 2019Electrical system. HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
• 10166390Sep 1, 2019Electrical system. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
• 10166386Sep 1, 2019Equipment, Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
• 10166385Sep 1, 2019Electrical system. DELIVERY STOP: REPLACE THE GEAR SELECTOR SWITCH: The functional lighting and/or locator lighting on the Shifter selector lever (GWS) may flicker over time or intermittently not illuminate. The GEAR SELECTOR SWITCH may not have been produced to specifications.
• 10166374Sep 1, 2019Equipment, Electrical system. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
• 10166373Sep 1, 2019Seat belts. FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied.

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