2017 BMW 740I Technical Service Bulletins

355 technical service bulletins (TSBs) are on record for the 2017 BMW 740I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166371Sep 1, 2019Electrical system. DRIVERS ASSISTANCE SYSTEM: CHECK CONTROL MESSAGE IS DISPLAYED. The Driver Assistance System limited warning message is displayed.
• 10166231Sep 1, 2019Equipment. ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault codes are stored: 138402 279B00 138220 13820D 13820E.
• 10166228Sep 1, 2019Engine cooling. COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Coolant in the low temperature cooling circuit may also have an acrid smell and discoloration.
• 10165285Aug 1, 2019Equipment. PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED. Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. The pin used to attach the upper active air flap actuator has detached from the linkage.
• 10165284Aug 1, 2019Equipment. ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR. This Service Information Bulletin (Revision 2) replaces SI B51 21 19 dated August 2019. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s).
• 10165279Aug 1, 2019Engine. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018. Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10165270Aug 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10165269Aug 1, 2019Equipment, Electrical system. TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.
• 10165267Aug 1, 2019Lane departure, Steering. LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
• 10165266Aug 1, 2019Equipment. SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
• 10165265Aug 1, 2019Equipment. STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle.
• 10165261Aug 1, 2019Equipment. Delivery stop: gear selector switch.
• 10165247Aug 1, 2019Electrical system, Equipment. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10165246Aug 1, 2019Electrical system. TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.
• 10164011Jul 1, 2019Fuel system. CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and…
• 10164008Jul 1, 2019Seats, Body and structure. CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of the front seat when an occupant sits in the seat or when the vehicle is cornering. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Seat backrest frame is touching the seat cover.
• 10163999Jul 1, 2019Equipment, Engine. DELIVERY STOP: CAMSHAFT SENSORS. On affected vehicles the camshaft sensors will be inspected and if necessary replaced.
• 10163998Jul 1, 2019Electrical system. ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
• 10163997Jul 1, 2019Transmission and drivetrain. TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START. After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
• 10163058Jun 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated May 2019.
• 10163057Jun 1, 2019Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
• 10163056Jun 1, 2019Electrical system. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
• 10163053Jun 1, 2019Exterior lighting. Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
• 10163050Jun 1, 2019Electrical system. SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
• 10163037Jun 1, 2019Electrical system. Various check control messages for driver assistance systems.
• 10163031Jun 1, 2019Electrical system. HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
• 10163027Jun 1, 2019Engine cooling, Engine. ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
• 10163021Jun 1, 2019Engine cooling. Radiator grill upper and lower active air flaps: limited warranty extension to 10 years/120,000 miles.
• 10161582May 1, 2019Electrical system, Equipment. TOUCH COMMAND DOES NOT AUTOMATICALLY RECONNECT AFTER VEHICLE SLEEP CYCLE. The Touch Command tablet (at the rear seat center console) does not automatically reconnect to the vehicle after a sleep cycle.
• 10161579May 1, 2019Equipment. Telematics control unit activation via dcsnet for bmw assist.
• 10161578May 1, 2019Equipment. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
• 10161574May 1, 2019Lane departure, Steering. LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver.
• 10161571May 1, 2019Exterior lighting, Equipment. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10161567May 1, 2019Equipment, Electrical system. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
• 10161563May 1, 2019Engine, Forward collision avoidance, Electrical system. VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Drive with caution to the nearest authorized BMW Service workshop and/or Collision warning/you can continue driving. Collision warning fully or partially failed. No warning is…
• 10161562May 1, 2019Brakes. NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4. When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance.
• 10161556May 1, 2019Electrical system, Engine cooling. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
• 10161554May 1, 2019Electrical system, Engine cooling. ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME. The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
• 10161546May 1, 2019Electrical system, Engine cooling. FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
• 10160354Apr 1, 2019Electrical system, Equipment. HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
• 10160350Apr 1, 2019Equipment, Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160348Apr 1, 2019Electrical system, Engine, Equipment. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
• 10160345Apr 1, 2019Equipment, Visibility (wipers, defrost, mirrors). GROANING NOISE FROM SUNROOF . A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. The front sunroof glass is rubbing against the rubber seal of the rear sunroof glass.
• 10160341Apr 1, 2019Body and structure, Latches, locks and linkages. DOOR LATCHING COMPLAINTS IN COLD WEATHER. Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. A leaking seal on the outer Bowden release cable may allow water to enter the cable sheathing and freeze.
• 10160335Apr 1, 2019Equipment, Engine cooling, Steering. HEATER HOSE IS CONTACTING THE STEERING SHAFT This Service Information bulletin replaces SI B17 01 18 dated April 2018.
• 10160296Apr 1, 2019Brakes, Equipment. ConnectedDrive: REMOTE 3D NOT WORKING.
• 10160291Apr 1, 2019Exterior lighting, Electrical system. BRAKE LIGHTS ACTIVATE WHEN USING COMFORT ACCESS. The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access.
• 10160289Apr 1, 2019Exterior lighting, Equipment. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10160271Apr 1, 2019Electrical system. HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate.
• 10160267Apr 1, 2019Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.

← All problems reported for the 2017 BMW 740I