2013 BMW Active Hybrid 3 Technical Service Bulletins

489 technical service bulletins (TSBs) are on record for the 2013 BMW Active Hybrid 3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10166230Sep 1, 2019Steering. THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed steering.
• 10166229Sep 1, 2019Suspension. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
• 10166227Sep 1, 2019Steering. Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120000 mileage.
• 10165288Aug 1, 2019Body and structure, Visibility (wipers, defrost, mirrors). GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS. A groaning noise can be heard from the front door(s) when opening or closing the power windows.
• 10165282Aug 1, 2019Steering. SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. A Check Control Message (CCM) may be displayed.
• 10165280Aug 1, 2019Engine cooling. DIAGNOSING NOISE FROM THE REAR EXHAUST FLAP (B58) This Service Information Bulletin (Revision #1) replaces SI B18 01 18 dated February 2018. Warranty Labor Operations changed. There is a rattling noise from the rear exhaust flap during initial start-up. The rattle could last up to sixty seconds.
• 10165279Aug 1, 2019Engine. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018. Correction software level updated Procedure text changes made due to an ISTA/D test plan name change Adjusted text in the Warranty section for use with AIR and the ISTA/D test plan name change. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10165266Aug 1, 2019Equipment. SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
• 10165263Aug 1, 2019Equipment. A/C COOLING: INTERMITTENT REDUCTION OF AIR FLOW This Service Information Bulletin (Revision 9) supersedes SI B64 06 13 dated June 2017. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time usually longer than 30 minutes. The evaporator starts to freeze up due to the position of the evaporator temperature sensor.
• 10162458Jul 12, 2019Equipment. Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route. The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
• 10162434Jul 12, 2019Equipment. Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
• 10162433Jul 12, 2019Electrical system. "Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit."
• 10162432Jul 12, 2019Visibility (wipers, defrost, mirrors), Electrical system, Latches, locks and…. "Service Action: Program Control Units (FEM). One or more of the following situations may occur when using the windshield wipers: * After the wipers are switched off, they do not remain in the park position, but in the middle of the windshield. * The wipers continue to operate even when the ignition is switched off. * The wipers only partially moved when switched on. * Hazard warning lights flash permanently. *…
• 10162430Jul 10, 2019Electrical system. "REM: Various Electrical Faults in Rear of a Vehicle. Various electrical faults associated with the rear of the vehicle occur, including one or more of the following: * The REM (Rear Electronic Module) does not respond to diagnosis. * The one-touch function of the rear power windows is inoperative. * The rear power windows cannot be initialized. * The trunk lid cannot be opened. * The brake lights are not working…
• 10162429Jul 10, 2019Electrical system. State of Charge Not Displayed in Instrument Cluster. The high-voltage battery state of charge is not visible in the Instrument Cluster when called up through the Board Computer (BC). This condition may be present intermittently. State of charge display not present. State of charge display present. Instrument cluster replacement or importing of the personal profile.
• 10162424Jul 10, 2019Body and structure, Visibility (wipers, defrost, mirrors). Wind Noise from Front Door Window Seal by Side Mirror. The front window may have wind noise by the side mirror when driving. CAUSE The window guide seal is not properly fitted to the door.
• 10162399Jul 10, 2019Equipment, Engine, Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump.
• 10163995Jul 1, 2019Equipment, Engine cooling. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
• 10163049Jun 1, 2019Visibility (wipers, defrost, mirrors). Service Information June 2019 General Electrical Systems B61 08 19 Technical Service WINDSHIELD WIPERS SWITCH ON BY THEMSELVES. The windshield wipers switch on by themselves and can no longer be switched off despite activation of the switch. An internal software error in the SZL (steering column switch cluster).
• 10163029Jun 1, 2019Engine. N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
• 10163027Jun 1, 2019Engine, Engine cooling. ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
• 10161581May 1, 2019Electrical system, Equipment. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10161579May 1, 2019Equipment. Telematics control unit activation via dcsnet for bmw assist.
• 10161578May 1, 2019Equipment. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
• 10161576May 1, 2019Equipment, Body and structure. Service Information March 2018 Drivers Assistance Remote Control Systems B66 23 17 Technical Service This Service Information bulletin replaces SI B66 23 17 dated February 2018 CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE.
• 10161571May 1, 2019Exterior lighting, Equipment. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10161567May 1, 2019Electrical system, Equipment. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
• 10161557May 1, 2019Fuel system. NOISES FROM THE FUEL TANK AT IDLE AND WITH LOW FUEL LEVEL. While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank. The customer may describe this noise as a "helicopter" noise from the rear of the vehicle.
• 10161556May 1, 2019Engine cooling, Electrical system. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
• 10160350Apr 1, 2019Equipment, Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160348Apr 1, 2019Electrical system, Engine, Equipment. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
• 10160289Apr 1, 2019Equipment, Exterior lighting. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10160267Apr 1, 2019Visibility (wipers, defrost, mirrors). The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
• 10160265Apr 1, 2019Electrical system. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
• 10160220Apr 1, 2019Exterior lighting. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10159151Mar 1, 2019Equipment, Electrical system. PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10159145Mar 1, 2019Equipment, Electrical system. NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched.
• 10159138Mar 1, 2019Exterior lighting. DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
• 10159135Mar 1, 2019Electrical system. STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018.
• 10159134Mar 1, 2019Electrical system. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
• 10159130Mar 1, 2019Equipment, Body and structure. SERVICE ACTION: SECURE UNDERBODY PANELING. Over time the mounting clips may fail allowing the center underbody panel to become loose. The mounting clips were not sufficiently hardened during production.
• 10159122Mar 1, 2019Steering, Electrical system. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS)
• 10153751Jan 1, 2019Steering, Equipment. SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message (CCM) may be displayed.
• 10153744Jan 1, 2019Engine cooling, Fuel system. ENGINE STALLS AFTER STARTING OR WILL NOT START. The engine stalls right after starting (when stationary).
• 10153741Jan 1, 2019Electrical system. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software.
• 10153729Jan 1, 2019Steering. Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120,000 mileage.
• 10153643Jan 1, 2019Electrical system. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
• 10153640Jan 1, 2019Seats. FRONT PASSENGER SEAT SPORADIC MOVEMENT. Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
• 10153707Dec 1, 2018Electrical system, Equipment. Standard occasional use cable - charging complaint troubleshooting.

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