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Air bagsPart report

2023 BMW IX Air bags Problems

Complaints
12about this part
Share
32%of 38 total for the year
Median mileage
4,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 12 complaints about the air bags of the 2023 BMW IX, 32% of the 38 complaints for this model year. Where a mileage was given, the median is 4,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Air bag may not deploy on drivers side causing potential death to a driver that is already a chronic neck pain, poising a worse threat to the driver. I bought a car that I thought was safe and had air bags. The letter says remedy is unavailable and they can't tell me when it will be. The car has been in the shop with multiple problems and shut downs as well.”

NHTSA complaint #11519781, filed 2023-05

“Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. …”

NHTSA complaint #11673410, filed 2025-07

“I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. …”

NHTSA complaint #11547159, filed 2023-09

“I am writing to you once again to report my concerns that BMW is not in compliance with NHSTA requirements that recalls be repaired in a 'timely fashion.' This car has a recall for the driver's airbag that was issued in mid February of this year. It his now 3 months later, and my dealer tells me it will likely be months from now that they can finally replace the faulty airbag. It is very very distressing to have to drive a car that is less than fully safe. I cannot understand why BMW USA refuses to cancel my lease and take back the car. …”

NHTSA complaint #11522576, filed 2023-05

“I am writing to you about the current recall you have on the airbags for this car. I spoke today with BMW USA Consumer Relations and they tell me that it may be weeks or months until the replacement airbags are available. I am very worried about driving a car for so long where the airbags are not reliable. I am surprised that BMW is allowed to have me wait for months for a replacement of as vital a safety feature as driver airbags. In the meantime, I cannot sell the car, I cannot purchase the lease as there is a recall. Plus BMW refuses to allow me to end the lease. …”

NHTSA complaint #11520121, filed 2023-05

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20231232%
202213%

Other parts of the 2023 BMW IX

Other or unknown
10 complaints
Forward collision avoidance
8 complaints
Electrical system
7 complaints
Transmission and drivetrain
3 complaints
Vehicle speed control
3 complaints
Back-over prevention (rear camera)
2 complaints
Fuel system
2 complaints
Steering
2 complaints
Brakes
1 complaints
Engine
1 complaints
Exterior lighting
1 complaints
Lane departure
1 complaints

← All problems reported for the 2023 BMW IX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology