2024 BMW IX Technical Service Bulletins

92 technical service bulletins (TSBs) are on record for the 2024 BMW IX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11005225Jul 24, 2024Transmission and drivetrain. The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles. *German acronym for Highly integrated electric drivetrain topology- Hochintegrierte Elektrifizierte Antriebs-Topologie
• 11005222Jul 17, 2024Suspension. Knocking/rattling noise from front axle when driving on a rough road surface.
• 11005246Jul 16, 2024Visibility (wipers, defrost, mirrors). The washer fluid cleaning system has air remaining in its components, and/or the fluid lines after a previous repair has been performed. The previous repair may have involved draining, opening, and replacingcomponents in the system.
• 11005237Jul 11, 2024Engine. Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)).
• 11002658Jun 28, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have…
• 11003039Jun 6, 2024Electrical system. Combined Charging Unit Return
• 11000514May 24, 2024Engine. Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32º F (0 C)).
• 11000511May 23, 2024Engine. Delivery stop: coolant changeover valve
• 11000509May 22, 2024Exterior lighting. The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
• 11000535May 20, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready…
• 11000530May 10, 2024Electrical system. After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data.
• 11000507May 9, 2024Electrical system. The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be interrupted, and the radome heating may fail. *A weather proof enclosure that protects a radar antenna; radome = ra dar + dome
• 11000529May 7, 2024Electrical system. In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle.
• 11000629May 6, 2024Steering. Steering Wheel Module Return
• 10253344Apr 26, 2024Engine cooling. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to…
• 10253329Apr 11, 2024Body and structure. 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The sound can occur on one or both sides (left and/or right).
• 10253325Apr 2, 2024Body and structure. A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.
• 10252133Mar 27, 2024Electrical system. When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesn’t heat up quickly enough.
• 10252135Mar 25, 2024Electrical system. After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.
• 10252015Mar 22, 2024Air bags, Seats, Seat belts. The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system”
• 10252017Mar 21, 2024Electrical system. BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023.
• 10252029Mar 15, 2024Electrical system. This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station…
• 10252039Mar 4, 2024Electrical system. This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct “basic” steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
• 10250361Feb 6, 2024Transmission and drivetrain. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed.
• 10250368Feb 5, 2024Engine cooling, Electrical system. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
• 10250365Feb 1, 2024Electrical system. Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
• 10249419Jan 26, 2024Engine cooling. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10248089Dec 21, 2023Equipment, Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position
• 10247571Dec 19, 2023Equipment. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.
• 10246221Nov 28, 2023Electrical system. BMW Remote Software Upgrade (RSU) is not possible. The “Remote Software Upgrade” menu shows thefollowing text: “A remote software upgrade and the activation of functions are not possible. Please contact your servicepartner to restore functionality.” Additionally, certain purchased BMW ConnectedDrive Upgrades that require RSU for installation cannot be activated. After the purchase, the status of…
• 10245422Nov 22, 2023Electrical system, Equipment. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
• 10245420Nov 16, 2023Equipment. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
• 10245376Nov 16, 2023Steering. The steering wheel heating takes a long time to achieve the desired temperature.
• 10245372Nov 8, 2023Body and structure. The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
• 10244504Oct 25, 2023Electrical system. The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., “DC Not charging or “DC charging too slow”.
• 10244242Oct 19, 2023Vehicle speed control, Lane departure, Forward collision avoidance. Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
• 10244238Oct 18, 2023Seats. The decorative hard plastic piece, centered inthe front seat’s headrest (circled area), may contact a person’s head when they are between4' 10" and 5' 6" in height.
• 10242875Sep 11, 2023Equipment. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may bedisplayed
• 10242874Sep 11, 2023Equipment. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive…
• 10242869Sep 5, 2023Equipment. Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. BMW Navigation isnot affected.
• 10241371Jul 1, 2023Electrical system. During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5, and returned to customers without making them aware of the change.

← All problems reported for the 2024 BMW IX