2015 BMW X5 Technical Service Bulletins

412 technical service bulletins (TSBs) are on record for the 2015 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146903Oct 1, 2016Equipment. "NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
• 10146902Oct 1, 2016Equipment, Electrical system. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored.
• 10146892Oct 1, 2016Brakes. CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated.
• 10146881Oct 1, 2016Transmission and drivetrain. SHUDDER OR JERKING IN 7TH AND 8TH GEARS AT 1000 - 1400 RPM. A shudder or slight jerking can be felt when driving with the transmission in 7th or 8th gear and the engine speed is between 1,000 and 1,400 RPM. No related faults are stored and there are not any problems in the chassis systems or with the wheels and tires. This shudder or jerking could begin due to the characteristic power pulses of the N63T engine when…
• 10146844Sep 1, 2016Equipment. "HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10146840Sep 1, 2016Electrical system. SERVICE ENGINE SOON (MIL) - SME FC 21F20D. Malfunction Indicator Lamp (MIL) is illuminated. The following codes may be stored in the fault memory of the battery management electronics (SME). 21F20D - SME, safety concept: Switch-off of switch contactors by safety circuit 21F1F6 - High-voltage battery, switch contactors: Switch-off after a fault Software bug: erroneous fault code stored in SME.
• 10146821Sep 1, 2016Transmission and drivetrain. CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
• 10146820Sep 1, 2016Engine cooling. DDE FAULT CODE: 28DE00 - EXHAUST GAS PRESSURE SENSOR BEFORE TURBINE, PLAUSIBILITY. After performing repairs where the engine harness was disconnected and reconnected at the differential pressure and the exhaust pressure sensor, the following fault is then stored in the DDE: 28DE00 - Exhaust gas pressure sensor before Turbine, plausibility: exhaust gas pressure in front of turbine dynamically not plausible
• 10146812Sep 1, 2016Engine. CHECK CONTROL MESSAGE: NO OIL PRESSURE. Check Control message: Oil pressure warning. Stop carefully is displayed. There are no related faults to oil pressure stored in the DDE. Unfavorable DDE software application When operating during automatic engine start-stop function stop, it may be the case that the oil pressure is incorrectly determined to be too low, which triggers a CC message.
• 10147042Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
• 10147041Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
• 10147040Aug 1, 2016Tires, Equipment. "INCORRECT TIRE AND LOADING INFORMATION LABEL. Five (5) vehicles were produced with an incorrect Tire and Loading Information label. The label may not reflect the proper ""Cold Tire Pressure"" specifications for the vehicle.
• 10147039Aug 1, 2016Electrical system. INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran…
• 10147035Aug 1, 2016Equipment. "HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10147027Aug 1, 2016Equipment, Electrical system. Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up to and including ISTA/P 3.58.3 (F025-16-03-504)
• 10147025Aug 1, 2016Equipment, Seats. NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Aged/dried leather on the seat bottom cushion rubbing against the plastic side trim.
• 10147022Aug 1, 2016Body and structure. TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
• 10147017Aug 1, 2016Equipment, Engine. "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light.
• 10147009Aug 1, 2016Equipment, Suspension, Back-over prevention (rear camera). CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
• 10147000Aug 1, 2016Fuel system, Engine cooling. Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area.
• 10146994Aug 1, 2016Equipment, Electrical system. "N63T PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate…
• 10146992Aug 1, 2016Electrical system, Equipment. "N55 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date of a Recall or Service Action. There is no immediate repair…
• 10147551Jul 1, 2016Electrical system. Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster
• 10147541Jul 1, 2016Brakes. Ticking Noise from the Front Axle When Cornering This Service Information bulletin supersedes SI B34 05 15 dated December 2015. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake disc and…
• 10151375Jun 1, 2016Equipment. HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
• 10151373Jun 1, 2016Electrical system. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that…
• 10151362Jun 1, 2016Electrical system, Suspension. Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. If the VDC control unit identifies an implausable value from one of the wheel acceleration sensors, the VDC will be deactivated and the driver is informed by a Check Control message. The vehicle then…
• 10151353Jun 1, 2016Engine, Engine cooling. Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area.
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151333May 1, 2016Equipment, Forward collision avoidance, Vehicle speed control. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting…
• 10151332May 1, 2016Air bags. Airbag (SRS) Warning Lamp Illuminated. Airbag lamp (SRS) is illuminated and both of the following fault codes are stored: 930904 - Airbag driver stage 1: Resistance too large 93090A - Airbag driver stage 2: Resistance too large CAUSE Coil spring cassette damage.
• 10151329May 1, 2016Equipment. Crackling Noise from the Fresh Air Grille This Service Information bulletin supersedes SI B64 05 16 dated March 2016.. Customer complains of crackling noises coming from the fresh air grille for approx. 15 seconds when switching on the air-conditioning system. Refrigerant transition inside the evaporator.
• 10151325May 1, 2016Engine cooling, Engine. Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software
• 10151321May 1, 2016Electrical system. Charging Not Possible - KLE Fault 21E693. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Faulty software up to and including ISTA/P 3.58.3 (F025-16-03-504)
• 10151315May 1, 2016Visibility (wipers, defrost, mirrors). Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
• 10151308May 1, 2016Transmission and drivetrain. "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position plausibility: Driver's choice N/P from D/R not executed CF1701 - Gear selector switch interface, communication failure CF17A1 - Message missing: receiver EGS (A-CAN)…
• 10151307May 1, 2016Transmission and drivetrain. "Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. In these vehicles the cooler lines for the automatic transmission may have been routed incorrectly. In such instances, the cooler lines may come into contact with the crankshaft vibration damper (pulley).
• 10151303May 1, 2016Engine, Equipment. "N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly.
• 10151274Apr 1, 2016Electrical system. SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display).
• 10151268Apr 1, 2016Visibility (wipers, defrost, mirrors). "The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor…
• 10151203Mar 1, 2016Electrical system. """Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC"
• 10151200Mar 1, 2016Electrical system, Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In…
• 10151197Mar 1, 2016Equipment, Electrical system. NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
• 10151196Mar 1, 2016Equipment, Electrical system. NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
• 10151195Mar 1, 2016Electrical system, Equipment. "False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode."
• 10151192Mar 1, 2016Equipment. Crackling Noise from the Fresh Air Grille. Customer complains of crackling noises coming from the fresh air grille for approx. 15 seconds when switching on the air-conditioning system. Refrigerant transition inside the evaporator.
• 10151190Mar 1, 2016Equipment. "Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air…
• 10151119Feb 1, 2016Electrical system, Equipment. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call…
• 10151115Feb 1, 2016Electrical system, Equipment. SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151111Feb 1, 2016Electrical system, Equipment. Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster.

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