2017 BMW X5 Technical Service Bulletins

300 technical service bulletins (TSBs) are on record for the 2017 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10205069Nov 1, 2021Air bags, Lane departure. The red air bag warning light is illuminated.
• 10204660Sep 1, 2021Equipment. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO.
• 10204649Sep 1, 2021Fuel system. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.
• 10203336Sep 1, 2021Brakes. Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking…
• 10201141Jul 1, 2021Brakes. Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking…
• 10200249Jun 1, 2021Equipment, Electrical system, Other or unknown. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be…
• 10200489May 1, 2021Equipment. TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
• 10200487May 1, 2021Equipment. TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
• 10194298Apr 1, 2021Equipment, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10194296Apr 1, 2021Steering, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10184584Nov 1, 2020Visibility (wipers, defrost, mirrors), Equipment. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
• 10184575Nov 1, 2020Equipment, Suspension, Wheels. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
• 10184567Nov 1, 2020Fuel system, Equipment. DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration 24BB00 correction too high zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration 24BF00 correction too high zero-quantity adaptation injector cylinder 3: permitted filtered actuation duration 24BD00 correction too high zero-quantity…
• 10181231Sep 1, 2020Electrical system. BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
• 10179812Aug 1, 2020Suspension. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
• 10179009Jul 1, 2020Electrical system. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data…
• 10179003Jul 1, 2020Electrical system, Equipment. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
• 10178996Jul 1, 2020Brakes, Wheels. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
• 10177628Jun 1, 2020Electrical system. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
• 10177615Jun 1, 2020Engine cooling. N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. Melt through may also be found in the area of the EGR inlet and randomly around the intake system.
• 10175285Apr 1, 2020Electrical system. DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the…
• 10175271Apr 1, 2020Electrical system, Engine cooling. MALFUNCTION INDICATOR LAMP (MIL) MULTIPLE MOTOR POSITION SENSOR FAULTS STORED IN EME: The following check control messages are displayed: CCM 34 "Malfunction indicator lamp (MIL)" CCM 633 "Powertrain Malfunction!".
• 10175270Apr 1, 2020Transmission and drivetrain. DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive". No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt battery failure. Intelligent Battery Sensor (IBS) failure.
• 10175268Apr 1, 2020Engine, Fuel system, Engine cooling. Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. The vehicle demonstrates a power loss while driving and illuminated malfunction indicator lamp (MIL).
• 10175262Apr 1, 2020Electrical system, Equipment. N47/N57T NOX SENSORS BEFORE/AFTER THE SCR-LTD WTY EXT TO 10 YRS/120000 MI: Malfunction indicator lamp (MIL) on.
• 10175261Apr 1, 2020Electrical system, Transmission and drivetrain. N47T/N57T EGR COOLER - LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on.
• 10174320Apr 1, 2020Equipment, Electrical system. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174023Apr 1, 2020Electronic stability control, Steering, Electrical system, Suspension. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction.
• 10174015Apr 1, 2020Brakes, Air bags. TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
• 10174009Apr 1, 2020Back-over prevention (rear camera), Wheels, Brakes, Transmission and drivetrain. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10172501Feb 1, 2020Air bags. AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: This Service Information Bulletin (Revision 4) replaces SI B65 05 18 dated October 2018. The red air bag warning light is illuminated: Check Control message: restraint system CCM-ID: 97 The following fault memory is entered in the ACSM4 (Advanced Crash Safety Module): 9309A0 - Safety battery terminal 3: Resistance too big / Safety cutout of EME: Resistance too great A…
• 10172479Feb 1, 2020Engine. LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
• 10172478Feb 1, 2020Engine. LIMITED WARRANTY EXTENSION TO 15 YEARS/150000 MILES: Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on with the following fault codes stored in the DME: Misfires While there are various possible causes a possible cause might be that one or more fuel injectors are leaking/defective.
• 10170577Dec 1, 2019Brakes. HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required.
• 10170575Dec 1, 2019Steering. NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169460Nov 1, 2019Equipment, Brakes. HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the…
• 10168008Oct 1, 2019Equipment. VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate.
• 10167976Oct 1, 2019Fuel system. N47T/N57T DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. The vehicle may run rough or hesitate.
• 10166379Sep 1, 2019Equipment, Visibility (wipers, defrost, mirrors). GURGLING NOISE FROM SUNROOF DRAINS: A gurgling noise can be heard from the front sunroof.
• 10166376Sep 1, 2019Body and structure. GROANING NOISE FROM DOORS: A groaning noise is present from the door frame of any door most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
• 10166232Sep 1, 2019Body and structure. RATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time) during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate. Or a popping sound coming from the area of the tailgate.
• 10165266Aug 1, 2019Equipment. SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
• 10163995Jul 1, 2019Equipment, Engine cooling. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
• 10163991Jul 1, 2019Fuel system, Engine. N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information Bulletin replaces SI B01 05 18 dated January 2018. Engine starts poorly (hard starting) rough idle and misfires.
• 10163030Jun 1, 2019Electrical system. MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386 This Service Information bulletin supersedes SI B12 10 18 dated April 2018.
• 10163029Jun 1, 2019Engine. N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
• 10163027Jun 1, 2019Engine, Engine cooling. ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
• 10163025Jun 1, 2019Fuel system. N47t/n57t high pressure fuel pump: limited warranty extension to 10 years/120,000 miles.

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