2017 BMW X5 Technical Service Bulletins

300 technical service bulletins (TSBs) are on record for the 2017 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138404Apr 1, 2018Electrical system, Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10138403Apr 1, 2018Air bags. AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97)
• 10138402Apr 1, 2018Electrical system. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
• 10138392Apr 1, 2018Suspension. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
• 10138386Apr 1, 2018Suspension, Wheels. Cracking noises from the front axle area while turning the wheels, when stationary or parking
• 10138379Apr 1, 2018Transmission and drivetrain, Engine. DRIVE WARNING CCM MESSAGES: Check Control Massages (CCM) displayed:
• 10138377Apr 1, 2018Engine cooling. MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386: After program the vehicle with I-Level F025-17-11-500 or higher; the Malfunction Indicator Lamp (MIL) illuminates while driving.
• 10138387Mar 1, 2018Suspension, Wheels. TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the front axle.
• 10136358Mar 1, 2018Equipment. A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected".
• 10136357Mar 1, 2018Equipment. HVAC BLOWER NOT WORKING: HVAC blower is not working.
• 10136355Mar 1, 2018Exterior lighting. HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
• 10136352Mar 1, 2018Electrical system. BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
• 10136347Mar 1, 2018Electrical system. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
• 10136344Mar 1, 2018Latches, locks and linkages. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10136341Mar 1, 2018Equipment, Transmission and drivetrain. LEAKING REAR DIFFERENTIAL (QMVH): There is an oil leak from the rear differential housing.
• 10136338Mar 1, 2018Equipment, Suspension. TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the front axle.
• 10136000Mar 1, 2018Equipment. CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
• 10135992Mar 1, 2018Equipment. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
• 10154852Feb 1, 2018Equipment, Body and structure. DOOR OPENS TO FIRST STAGE WHILE DRIVING. The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request.
• 10154818Feb 1, 2018Engine. N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018.
• 10154817Feb 1, 2018Engine. ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
• 10135054Feb 1, 2018Equipment. BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
• 10135032Feb 1, 2018Transmission and drivetrain. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
• 10135025Feb 1, 2018Electrical system. DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management electronics
• 10135019Feb 1, 2018Engine. Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10142942Jan 1, 2018Electrical system. REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span.
• 10142941Jan 1, 2018Equipment. Nbt-evo (next generation navigation professional) head unit cannot be swapped between vehicles for testing. õcomponent protection activeõ
• 10142940Jan 1, 2018Equipment. NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
• 10142933Jan 1, 2018Body and structure. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10142930Jan 1, 2018Steering. TURN SIGNAL SWITCH AND WIPER SWITCH APPEARS UNEVEN/TWISTED: The fixture for the steering column stalk and the washer fluid switch is assembled on a slant
• 10142929Jan 1, 2018Steering, Transmission and drivetrain. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
• 10142937Dec 1, 2017Transmission and drivetrain. LACK OF POWER OR DRIVING READINESS CANNOT BE ESTABLISHED: Drive parameters (speed and torque) may be restricted.
• 10136744Dec 1, 2017Equipment. RECALL CAMPAIGN 17E-A04: REPLACE EMISSIONS LABEL: Vehicles are non-compliant with emissions regulations (incorrectly labelled).
• 10136738Dec 1, 2017Equipment. NBT Head Unit High (HU-H) Resets Intermittently or Permanently
• 10136732Dec 1, 2017Electrical system. EME FAULT CODES S0728 / S0729: A fault (S0728 for F15 PHEV or S0729 for i3) is found stored in the EME during ISTA short test. Diagnostic instructions indicate to reprogram EME.
• 10136721Dec 1, 2017Steering. NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position
• 10136711Dec 1, 2017Wheels. DELIVERY STOP: REPLACE FLYWHEEL BOLTS: The flywheel bolts may not be tightened to the correct torque.
• 10142922Nov 1, 2017Engine cooling. N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT: This SI provides a new tool and a new procedure for the N63TU valve seals replacement.
• 10146769Sep 1, 2017Air bags. "AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection…
• 10146764Sep 1, 2017Steering. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
• 10214944Jun 22, 2017Equipment. Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
• 10215031Jun 1, 2017Equipment. Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
• 10215026Jun 1, 2017Equipment. Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks for
• 10215025Jun 1, 2017Equipment. Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
• 10146719Jun 1, 2017Equipment. ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD…
• 10146717Jun 1, 2017Equipment. NOISE FROM A/C ON POWER-UP AND VENT SELECTION. When selecting a desired outlet vent combination and on power-up (resetting of previous vent selection) of the A/C air distribution system, a disturbing noise is heard (see video - tinyurl.com/y89pdvva). Contact between directional flaps and distributor housing
• 10146715Jun 1, 2017Engine cooling. "SME FAULT CODE 21F04B. One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note: The fault code 21F04B stated below may also be entered without any of the above mentioned CC messages being displayed A timing problem between the SME and the cell supervision…
• 10149257May 1, 2017Electrical system. Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
• 10149251May 1, 2017Electrical system, Transmission and drivetrain. "MIL OR ""POWERTRAIN MALFUNCTION!"" CCM DISPLAYED IN INSTRUMENT CLUSTER. One or both of the following check control messages (CCM) is displayed: ? Malfunction indicator lamp (CCM-ID: 34) ? ""Powertrain malfunction"" (CCM ID: 633) Note: Depending on the driving situation, additional CCM(s) may also be displayed. Possible defect of the cell supervision circuit(s) (CSC)."

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