2017 BMW X5 Technical Service Bulletins

300 technical service bulletins (TSBs) are on record for the 2017 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10149249May 1, 2017Engine cooling. ?General Electrical Systems Technical Service. VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A01: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Bulletin type was changed from a Service Action to an Emissions Recall. High-voltage charging system may not work correctly. Alternative Mobility Solutions (AMS) Reimbursement This BMW Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement…
• 10149227May 1, 2017Transmission and drivetrain, Engine. POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream DeNOx-catalytic converter, signal NOx: NOx-Signal invalid for too long 280F00 - NOx-Sensor downstream DeNOx-catalytic converter, signal NOx: NOx-signal invalid for too long 29FC00…
• 10136745May 1, 2017Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information
• 10146658Apr 1, 2017Equipment. "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for…
• 10146657Apr 1, 2017Equipment. "LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates…
• 10146652Apr 1, 2017Electrical system. "?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction…
• 10146649Apr 1, 2017Electrical system. "SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the…
• 10146647Apr 1, 2017Electrical system. "HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Affected vehicles may begin to charge if the charger plug is rapidly plugged/unplugged several times. Charging problem may be noticed consistently at same charging location, but not at others. KLE Software."
• 10146645Apr 1, 2017Electrical system. SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY. High-voltage charging system may not work correctly. Alternative Mobility Solutions (AMS) Reimbursement This BMW Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement. Please refer to SI B01 29 16 for claim submission details. Intermittent hardware failure of the charging module (KLE).
• 10146644Apr 1, 2017Vehicle speed control. SLIGHT SHUDDERING UNDER ACCELERATION FROM 40-60MPH. When initiating gradual acceleration at between 40mph to 60mph, customer may experience some minor shuddering under acceleration.
• 10146642Apr 1, 2017Equipment. LOSS OF SEAT ADJUSTMENT CONTROL. What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.
• 10146636Apr 1, 2017Suspension. Ticking Noise from the Front Axle When Cornering What's New: ? Changes to the procedure, parts information and warranty labor operations. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a metallic ticking from the area of the front wheels. Movement between the inner contact surfaces of the brake…
• 10146632Apr 1, 2017Fuel system. ?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an…
• 10146604Mar 1, 2017Equipment. ?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile…
• 10146603Mar 1, 2017Electrical system. ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
• 10146580Mar 1, 2017Visibility (wipers, defrost, mirrors). THUMP AT END OF REAR WINDOW TRAVEL . When opening, a loud thump is heard as the rear window reaches the bottom of its movement. Window guide.
• 10146573Mar 1, 2017Engine cooling. N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
• 10136361Mar 1, 2017Equipment. HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
• 10136334Mar 1, 2017Electrical system. DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive"
• 10146555Feb 1, 2017Exterior lighting. "?SERVICE ACTION: TARGETED ILLUMINATION - REPROGRAM CONTROL UNITS . Affected vehicles need to have control units reprogrammed. CCM (Check Control Message) ""Dynamic Light Spot has failed"" for left or right side. Stepper motors in the targeted illumination headlights can become non-functional at their stop limit."
• 10146551Feb 1, 2017Electrical system. "CHANGE TO PHEV HV BATTERY CELL MODULES. INFORMATION There has been a change to all Generation 3 PHEV high-voltage (HV) battery cell modules. The number of temperatures sensors on the cell modules has decreased from 4 sensors to 3 sensors. This change has to be taken into account when replacing a component within the HV battery that requires the charging or discharging of a cell module with the Deutronic…
• 10146544Feb 1, 2017Body and structure. ?RATTLE/ POPPING FROM REAR HATCH AREA . There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or B. A popping sound coming from the area of the rear hatch. Bump stop height: A. Situation A - settling of the bump stops over time allows vibration, rattle of the hatch. B.
• 10146536Feb 1, 2017Transmission and drivetrain. "?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program (using both gear selector and/or shift paddles) is not possible. 44E257 - ""N6 speed sensor: Direction of rotation invalid"" is stored in transmission control module Transmission Control…
• 10146535Feb 1, 2017Engine cooling, Engine. "? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated.
• 10146534Feb 1, 2017Engine, Engine cooling. "? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust…
• 10146532Feb 1, 2017Electrical system, Engine. "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery failure, Intelligent…
• 10146529Feb 1, 2017Engine, Engine cooling. "?CCM: ""START/STOP FAILED"": LOSS OF POWER . Malfunction Indicator Lamp (MIL) is illuminated Check Control Message (CCM) states ""Auto Start/Stop function failed"" One or more of the following codes may be stored in the DME fault memory' 120408: ""Charging pressure control: switching off as a subsequent reaction"" 130F20: ""Exhaust camshaft: angular offset to crankshaft outside of tolerance"" 130E20: ""Intake…
• 10146527Feb 1, 2017Engine, Equipment. "?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly.
• 10146525Feb 1, 2017Engine. ?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT . This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals.
• 10150978Jan 1, 2017Electrical system. ?MIL LAMP ILLUMINATED due to an internal fault in the EME. Replace EME.
• 10150977Jan 1, 2017Electrical system, Equipment. ?SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or the next time the vehicle is in the shop.
• 10150975Jan 1, 2017Seats, Electrical system. ?Electrostatic discharge damage the seat module. Replace the seat module. Improve ground wiring connections on seat frame.
• 10150974Jan 1, 2017Equipment, Visibility (wipers, defrost, mirrors), Electrical system. ?SERVICE ACTION: REAR SIDE WINDOWS MAY NOT BE PROPERLY AFFIXED TO BODY. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
• 10150956Jan 1, 2017Fuel system, Other or unknown, Electrical system. ?June 2016 Maintenance and General Hints: technical Service Plugin Hybrids, (PHEV) MPGe Fuel Economy Rating.
• 10146794Dec 1, 2016Equipment. SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
• 10146792Dec 1, 2016Electrical system. Delivery stop: check the charging process of the high-voltage battery.
• 10146788Dec 1, 2016Electrical system. "SME FAULT CODE 21F21F. The fault code (FC) ""21F21F - High-voltage system: Monitoring of insulation resistance deactivated due to fault of the safety box"" is stored in the battery management electronics (SME). The fault does not set any CCM's, is not perceivable to the customer and has no effect on the complete vehicle operation. Safety box malfunction"
• 10146746Dec 1, 2016Seats. LOSS OF SEAT ADJUSTMENT CONTROL. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.
• 10146964Nov 1, 2016Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require…
• 10146963Nov 1, 2016Seats, Equipment, Electrical system. "Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and Airconditioning, Automatic) control unit. CAUSE LIN BUS short or open circuit in wiring or connectors Blower motor, micro switch defective Control unit, A/C, for 3rd seat row…
• 10146962Nov 1, 2016Exterior lighting. "HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation.
• 10146787Nov 1, 2016Transmission and drivetrain. "FC 44E4D1 stored in Transmission Control Unit, either: 1. When no other fault codes stored. ? Customer has seen no performance issues. OR 2. When any of the following fault codes are stored.
• 10146783Nov 1, 2016Electrical system. "DIAGNOSING NON FUNCTIONING ""eDRIVE"". The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery or Intelligent Battery Sensor (IBS) failure."
• 10146906Oct 1, 2016Lane departure, Brakes, Engine. KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
• 10146903Oct 1, 2016Equipment. "NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
• 10146902Oct 1, 2016Electrical system, Equipment. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored.
• 10146892Oct 1, 2016Brakes. CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated.
• 10146881Oct 1, 2016Transmission and drivetrain. SHUDDER OR JERKING IN 7TH AND 8TH GEARS AT 1000 - 1400 RPM. A shudder or slight jerking can be felt when driving with the transmission in 7th or 8th gear and the engine speed is between 1,000 and 1,400 RPM. No related faults are stored and there are not any problems in the chassis systems or with the wheels and tires. This shudder or jerking could begin due to the characteristic power pulses of the N63T engine when…
• 10146844Sep 1, 2016Equipment. "HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Climate control unit (IHKA) software"
• 10146840Sep 1, 2016Electrical system. SERVICE ENGINE SOON (MIL) - SME FC 21F20D. Malfunction Indicator Lamp (MIL) is illuminated. The following codes may be stored in the fault memory of the battery management electronics (SME). 21F20D - SME, safety concept: Switch-off of switch contactors by safety circuit 21F1F6 - High-voltage battery, switch contactors: Switch-off after a fault Software bug: erroneous fault code stored in SME.

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