2019 BMW X5 Technical Service Bulletins

482 technical service bulletins (TSBs) are on record for the 2019 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10184588Nov 1, 2020Equipment. HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display.
• 10184585Nov 1, 2020Equipment, Electrical system. HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
• 10184584Nov 1, 2020Visibility (wipers, defrost, mirrors), Equipment. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
• 10184583Nov 1, 2020Electrical system, Equipment. CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
• 10184582Nov 1, 2020Electrical system, Latches, locks and linkages. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.
• 10184577Nov 1, 2020Body and structure, Fuel system. FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
• 10182919Oct 1, 2020Visibility (wipers, defrost, mirrors). WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
• 10182917Oct 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182915Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182914Oct 1, 2020Seats. HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger…
• 10182907Oct 1, 2020Steering. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10182620Oct 1, 2020Equipment, Electrical system, Visibility (wipers, defrost, mirrors). WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
• 10182618Oct 1, 2020Electrical system, Equipment. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182616Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182615Oct 1, 2020Equipment, Seats. HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger…
• 10182608Oct 1, 2020Steering, Electrical system. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10181233Sep 1, 2020Equipment. CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air…
• 10181229Sep 1, 2020Electrical system. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully…
• 10181228Sep 1, 2020Seats. BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the backrests may not properly align between the two seats.
• 10181225Sep 1, 2020Body and structure. KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
• 10181223Sep 1, 2020Electronic stability control. SERVICE ACTION - REPLACE HYDRAULIC UNIT, DYNAMIC STABILITY CONTROL INTEGRATED: DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected unitsmay activate a sporadic red-colored Check Control Message.
• 10181220Sep 1, 2020Steering. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10181219Sep 1, 2020Steering. FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
• 10179825Aug 1, 2020Electrical system. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
• 10179824Aug 1, 2020Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
• 10179823Aug 1, 2020Lane departure. LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually…
• 10179821Aug 1, 2020Electrical system. HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
• 10179819Aug 1, 2020Electrical system. DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules.
• 10179818Aug 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
• 10179817Aug 1, 2020Visibility (wipers, defrost, mirrors). FRONT ROLLER SUNSHADE LOOSE: The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. This bulletin only applies to vehicles with an Alcantara headliner. The Alcantara material may be too thick to operate correctly in the panoramic sunroof frame.
• 10179815Aug 1, 2020Engine cooling. KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with one or more of the following faults stored: 138207- Active cooling damper control (AKKS), top: blockage at warm ambient temperature 21B043- Active cooling damper control (AKKS), top: blockage at all ambient temperatures 138222- Active cooling damper control (AKKS), above: positional deviation…
• 10179811Aug 1, 2020Electrical system. EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
• 10179809Aug 1, 2020Electrical system. REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
• 10179748Aug 1, 2020Equipment, Electrical system. NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering.
• 10179010Jul 1, 2020Electrical system. BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
• 10179009Jul 1, 2020Electrical system. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data…
• 10179007Jul 1, 2020Equipment. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly…
• 10179001Jul 1, 2020Seats. SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07: Flashing LED in trunk mounted switch pack.
• 10179000Jul 1, 2020Seats. SOFTWARE UPDATE FOR SEAT CHECK CONTROL MESSAGES: There is an operating failure with various Check Control (CC) messages displayed regarding seat adjustment of the second and third row of seats.
• 10178996Jul 1, 2020Brakes, Wheels. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
• 10178995Jul 1, 2020Engine cooling, Engine, Equipment. DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
• 10178994Jul 1, 2020Engine cooling, Engine. COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Aluminum corrosion in the charge air intercoolers, or in the radiator for the low temperature cooling is causing an unfavorable chemical reaction to the coolant.
• 10178992Jul 1, 2020Electrical system. DELIVERY STOP - CHECK STARTER BOLT: BMW AG has issued a Delivery Stop (effective July 30, 2020) on a small number of Model Year 2020 BMW vehicles that were produced on July 10, 2020.
• 10177632Jun 1, 2020Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior…
• 10177625Jun 1, 2020Seats, Equipment. CREAKING NOISE FROM REAR INTERIOR: A creaking sound can be heard from the inside of the rear of the vehicle on either side, around the rear seat backrests at the floor. Most commonly, this noise is a short series (2 or 3 times) of creaking or popping sounds coming from the area shown below, during acceleration from standstill: Interference between two sheet metal panels just below the rear seat bracket.
• 10176381May 1, 2020Electrical system. REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
• 10176380May 1, 2020Electrical system. SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
• 10176376May 1, 2020Visibility (wipers, defrost, mirrors), Equipment. SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below.
• 10176371May 1, 2020Equipment. FUEL FILLER FLAP MISALIGNED OR STICKING: The fuel filler flap is sticking when attempting to open or close and may be visually misaligned.
• 10176367May 1, 2020Lane departure, Wheels. JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW…

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