2024 BMW XM Technical Service Bulletins

100 technical service bulletins (TSBs) are on record for the 2024 BMW XM. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11013119Jan 10, 2025Other or unknown. On the main door seal, detachment behavior can be detected in the sealing joint area. Overtime, the sealing material continues to detach more and more, which can cause the seal to dangle and become visible to the customer.
• 11013057Jan 10, 2025Electrical system. Emissions recall 24e-a03: heating and air conditioning system
• 11013050Jan 7, 2025Electrical system. After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access and Passive Go/Exit features may be reduced.
• 11012099Dec 13, 2024Electrical system. Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible
• 11012103Dec 6, 2024Electrical system. Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theatre Screen is not possible
• 11012096Dec 3, 2024Electrical system. Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint.
• 11010933Nov 28, 2024Engine. Wastegate Valve Actuator Return
• 11010765Nov 18, 2024Electrical system. Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with eachprogramming session and are used to identify official BMW software.
• 11010764Nov 18, 2024Electrical system. Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with eachprogramming session and are used to identify official BMW software.
• 11010756Nov 14, 2024Electrical system. Electric driving: A power reduction while electric driving Electric driving is not possible even though the high voltage (HV) battery is sufficiently charged Starting of the internal combustion engine (ICE): There is a noticeable cutting in of the ICE when it starts The cutting in of the ICE is slower Check Control Message (#2390): “Engine is starting… Please wait.” The possibility of the electric drive not…
• 11009555Oct 31, 2024Steering. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
• 11008992Oct 11, 2024Brakes. Improved diagnostic software for the brake system.
• 11008120Sep 11, 2024Electrical system. When the navigation app is opened in the vehicle, the navigation map is not displayed. Instead, the navigation loading screen is shown on a constant loop and the message "Navigation starts" is displayed.
• 11008107Sep 10, 2024Brakes. Improved diagnostic software for the brake system.
• 11006735Aug 7, 2024Seats. A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
• 11005239Jul 24, 2024Visibility (wipers, defrost, mirrors). A software error in the automatic air conditioning control unit allows the electric auxiliary heater to keep the heating and air conditioning system awake, causing a drain on the electrical system.
• 11005226Jul 13, 2024Transmission and drivetrain. While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
• 11002657Jun 28, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready…
• 11002675Jun 20, 2024Body and structure. While driving on rough/uneven roads, a rattling sound can be heard from the tailgate.
• 11002677Jun 18, 2024Engine. Customer perceptions: Vehicles with optional equipment “01CR -Remote Engine Start”. The “Remote Engine Start” selection is missing in the “Pre-conditioning” sub-menu The “Remote Engine Start” can be selected using the vehicle key. However, the “Remote Engine Start” isnot carried out.
• 11002827Jun 6, 2024Engine. Voluntary emissions recall 24e-a02: valvetronic
• 11000509May 22, 2024Exterior lighting. The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
• 11000533May 21, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready…
• 11000636May 7, 2024Seat belts. Delivery Stop Front Lower Seat Belt
• 11000529May 7, 2024Electrical system. In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle.
• 11000563May 1, 2024Steering. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.
• 10253342Apr 22, 2024Engine cooling. BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
• 10253898Apr 18, 2024Engine cooling. BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
• 10253896Apr 15, 2024Engine cooling. BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
• 10252280Mar 29, 2024Exterior lighting. The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
• 10252135Mar 25, 2024Electrical system. After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.
• 10252029Mar 15, 2024Electrical system. This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station…
• 10252023Mar 15, 2024Equipment. The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
• 10252039Mar 4, 2024Electrical system. This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct “basic” steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
• 10250743Feb 22, 2024Suspension. A knocking, “thump”-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph.
• 10250742Feb 22, 2024Electrical system, Equipment. When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored.
• 10250604Feb 20, 2024Exterior lighting. One or more of the LED daytime runninglights are dim or discolored, such as this example in which the inner light is “yellowed”.
• 10250365Feb 1, 2024Electrical system. Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
• 10249437Jan 16, 2024Electrical system, Visibility (wipers, defrost, mirrors). The basic conditions for initializing the power windows are not met.
• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10249018Jan 8, 2024Steering. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
• 10249031Jan 5, 2024Electrical system. Check Engine light is on IHKA has stored fault 80131C “IHKA: 12V voltage sensor plausibility”
• 10248088Dec 21, 2023Equipment, Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing…
• 10247569Dec 20, 2023Brakes. BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
• 10247575Dec 11, 2023Seat belts. The safety belt buckles at the rear seat outer locations are facing the wrong way due to the belt being twisted behind the C-pillar cover.
• 10247578Dec 8, 2023Electrical system. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
• 10245422Nov 22, 2023Electrical system, Equipment. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
• 10245420Nov 16, 2023Equipment. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
• 10245377Nov 13, 2023Equipment, Electrical system. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
• 10245369Nov 13, 2023Body and structure. BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain model year 2023 – 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. The weld seam at the towing eye did could not meet the BMW requirements.

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