2019 BMW Z4 Technical Service Bulletins

242 technical service bulletins (TSBs) are on record for the 2019 BMW Z4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10186221Dec 1, 2020Equipment, Electrical system, Body and structure. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
• 10186211Dec 1, 2020Equipment, Electrical system. BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
• 10186206Dec 1, 2020Equipment, Tires. BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.
• 10184595Nov 1, 2020Equipment, Back-over prevention (rear camera). TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
• 10184588Nov 1, 2020Equipment. HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display.
• 10184584Nov 1, 2020Visibility (wipers, defrost, mirrors), Equipment. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
• 10184583Nov 1, 2020Electrical system, Equipment. CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
• 10184582Nov 1, 2020Electrical system, Latches, locks and linkages. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.
• 10182917Oct 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182915Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182906Oct 1, 2020Suspension. SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
• 10182905Oct 1, 2020Fuel system. DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient.
• 10182618Oct 1, 2020Electrical system, Equipment. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182616Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182607Oct 1, 2020Equipment, Suspension. SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
• 10182606Oct 1, 2020Fuel system, Equipment. DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient.
• 10181225Sep 1, 2020Body and structure. KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
• 10181218Sep 1, 2020Suspension. SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
• 10179825Aug 1, 2020Electrical system. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
• 10179824Aug 1, 2020Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
• 10179823Aug 1, 2020Lane departure. LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually…
• 10179821Aug 1, 2020Electrical system. HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
• 10179818Aug 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
• 10179815Aug 1, 2020Engine cooling. KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with one or more of the following faults stored: 138207- Active cooling damper control (AKKS), top: blockage at warm ambient temperature 21B043- Active cooling damper control (AKKS), top: blockage at all ambient temperatures 138222- Active cooling damper control (AKKS), above: positional deviation…
• 10179809Aug 1, 2020Electrical system. REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
• 10179748Aug 1, 2020Equipment, Electrical system. NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering.
• 10179010Jul 1, 2020Electrical system. BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
• 10179009Jul 1, 2020Electrical system. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data…
• 10179007Jul 1, 2020Equipment. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly…
• 10178996Jul 1, 2020Brakes, Wheels. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
• 10177623Jun 1, 2020Brakes, Engine cooling. PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Increased residual braking forces in the rear axle brake calipers caused by production-related deviations on the surface of the piston ring seal.
• 10176381May 1, 2020Electrical system. REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
• 10176380May 1, 2020Electrical system. SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
• 10176370May 1, 2020Electrical system, Visibility (wipers, defrost, mirrors), Transmission and…. LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C.
• 10176360May 1, 2020Engine. B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
• 10175293Apr 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10175292Apr 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10175290Apr 1, 2020Lane departure, Forward collision avoidance, Back-over prevention (rear camera). KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
• 10175284Apr 1, 2020Equipment, Electrical system. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully…
• 10175282Apr 1, 2020Latches, locks and linkages, Body and structure. WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in CAUSE Due to a software error on the Body Domain Controller (BDC) it identified the remote control as being inside even though the remote…
• 10174320Apr 1, 2020Equipment, Electrical system. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174318Apr 1, 2020Electrical system, Transmission and drivetrain, Equipment. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10174317Apr 1, 2020Latches, locks and linkages, Equipment. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic…
• 10174315Apr 1, 2020Electrical system, Equipment. DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174031Apr 1, 2020Equipment, Electrical system. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
• 10174022Apr 1, 2020Electrical system, Brakes, Back-over prevention (rear camera). ALARM ACTIVATES WHEN OPENING THE TRUNK: When the trunk is opened using the trunk lid mounted switch the vehicle alarm will intermittently activate. Opening the trunk using the remote control button does not cause this issue to happen. CAUSE Anti-theft alarm system software.
• 10174014Apr 1, 2020Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
• 10174010Apr 1, 2020Steering, Back-over prevention (rear camera). RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken.
• 10174009Apr 1, 2020Back-over prevention (rear camera), Wheels, Brakes, Transmission and drivetrain. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.

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