2019 BMW Z4 Technical Service Bulletins

242 technical service bulletins (TSBs) are on record for the 2019 BMW Z4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10172502Feb 1, 2020Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10172495Feb 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
• 10172494Feb 1, 2020Visibility (wipers, defrost, mirrors). LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: This Service Information Bulletin (Revision 2) replaces SI B51 13 18 dated February 2020. The exterior rearview mirror glass is discolored or cracked. The power windows and folding mirrors may not operate.
• 10172487Feb 1, 2020Engine cooling. ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the…
• 10171503Jan 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10171502Jan 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10171497Jan 1, 2020Electrical system. ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained.
• 10171492Jan 1, 2020Seats. GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. The trim aperture in the front seat is insufficiently lubricated. The front and rear halves of the trim can contact each other causing friction noise.
• 10171491Jan 1, 2020Body and structure. WATER RUNS OUT OF DRIVER'S DOOR WHEN OPENING: If the vehicle is parked on an incline (front higher than the rear) water may not be able to flow out of the door. Upon opening the door water may flow out rapidly. The collected water does not run inside the car. The door seal creates such a tight seal that water can't flow from the door.
• 10171489Jan 1, 2020Steering. RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken.
• 10171479Jan 1, 2020Engine cooling. MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects…
• 10170589Dec 1, 2019Brakes. INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
• 10170588Dec 1, 2019Electrical system. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
• 10170580Dec 1, 2019Seats. NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment.
• 10170578Dec 1, 2019Body and structure. SERVICE ACTION: REPLACE THE HOOD OR DOOR SERVICE ACTION: REPLACE THE HOOD OR DOOR. Incorrectly manufactured front hoods or doors have been have been installed on the affected vehicles (VINs) noted below. The front hoods do not have a circumferential PVC seal The doors do not have a part of the PVC seal and the relining adhesive applied This could lead to internal corrosion. Poor sealing of the hood and doors.
• 10170572Dec 1, 2019Electrical system. ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
• 10169476Nov 1, 2019Equipment, Forward collision avoidance. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
• 10169474Nov 1, 2019Equipment. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
• 10169472Nov 1, 2019Equipment, Electrical system. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
• 10169469Nov 1, 2019Equipment, Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169467Nov 1, 2019Equipment, Body and structure, Latches, locks and linkages. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
• 10168014Oct 1, 2019Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
• 10168009Oct 1, 2019Visibility (wipers, defrost, mirrors), Electrical system. WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
• 10168004Oct 1, 2019Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
• 10167999Oct 1, 2019Equipment. FLOOR MATS DO NOT STAY IN PLACE. The floor mat fastening pads come loose, causing the floor mat to move out of place.
• 10166395Sep 1, 2019Equipment. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
• 10166391Sep 1, 2019Electrical system. HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
• 10166386Sep 1, 2019Equipment, Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
• 10166381Sep 1, 2019Equipment, Body and structure. RUBBER BUMPER PAD PULLS OFF OF CONVERTIBLE TOP LATCH: Rubber bumper pads (circled) are normally attached to the latch on the convertible top.
• 10166378Sep 1, 2019Equipment, Seats. NOISE DURING FORWARD/BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment.
• 10166374Sep 1, 2019Equipment, Electrical system. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
• 10166372Sep 1, 2019Electrical system. ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
• 10166370Sep 1, 2019Equipment, Electrical system. KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
• 10166233Sep 1, 2019Body and structure. SIDE TRIM IS LOOSE OR COMES OFF: INFORMATION Trim replacement is only required if the trim strip is missing or damaged otherwise the original trim can be re-installed.
• 10165277Aug 1, 2019Transmission and drivetrain, Engine cooling. RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. The noise can be heard outside the vehicle.
• 10165270Aug 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10165262Aug 1, 2019Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info.
• 10165247Aug 1, 2019Electrical system, Equipment. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10164017Jul 1, 2019Electrical system, Lane departure, Visibility (wipers, defrost, mirrors). LANE CHANGE WARNING: LIGHT ON EXTERIOR MIRROR NO LONGER WORKS. The Lane Change Warning (LCW) light on either one or on both of the exterior (side view) mirrors no longer illuminates. This also activates a CCM for "Driver Assistance system restricted" to be displayed in the CID. Faulty exterior mirror glass or wire connection.
• 10164015Jul 1, 2019Engine, Electrical system, Steering. REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.
• 10164014Jul 1, 2019Electrical system, Equipment. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.
• 10164011Jul 1, 2019Fuel system. CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and…
• 10164001Jul 1, 2019Electrical system. Various check control (cc) messages for failure of driver assistance systems.
• 10163998Jul 1, 2019Electrical system. ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
• 10163059Jun 1, 2019Equipment. HANDS-FREE MICROPHONE: POOR VOICE INPUT QUALITY. The voice quality input is not clear or is difficult to understand from inside the vehicle.
• 10163058Jun 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated May 2019.
• 10163057Jun 1, 2019Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
• 10163053Jun 1, 2019Exterior lighting. Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
• 10163050Jun 1, 2019Electrical system. SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.

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