2020 Buick Encore GX Brakes Problems
- Complaints
- 21about this part
- Share
- 30%of 70 total for the year
- Median mileage
- 1,112miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 21 complaints about the brakes of the 2020 Buick Encore GX, 30% of the 70 complaints for this model year. Where a mileage was given, the median is 1,112 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving home approx 6:00 pm as I was starting on l75 my Buick 2020gx with less than 300 miles started to speed up to a very fast my brakes did not slow me down the car kept speeding up I was very scared when the car kept going faster now I am scared to drive it there was almost a crash trying to slow down”
NHTSA complaint #11389607, filed 2021-01, 14 miles“2/3/2021 I was driving with my daughter today. She was driving and we were approaching a left hand turn at an intersection. We had a green light and I could see that her foot was on the brake. She started the turn with her foot still on the brake. The vehicle accelerated while her foot was on the brake and the steering wasn't responding. We hit a telephone pole. This vehicle was purchased less than 2 weeks ago and has less than 115 miles on it. This is a major safety issue.”
NHTSA complaint #11394553, filed 2021-02, 113 miles“I purchased this vehicle 9/25/2020. Recall NHTSA# 20v588 issued 9/24/2020. I was not contacted by dealership who sold vehicle until 9/29/2020. There was an active recall on vehicle. Recall status: incomplete remedy not yet avalable.”
NHTSA complaint #11375689, filed 2020-11, 227 miles“When I purchased this vehicle I noticed squeaking of brakes and problems eccentrically with wipers and back gate light open close light, reported to texian dealer and nothing was done, car of course in motion and moving. Later after complain of problems texan dealer responded to deaf ears, I told them I did not want this vehicle and they would do nothing and never did. I went to another dealer(demontrond Buick) and bk customer service listened to the issues and put new brakes in car, it stills squeaks but not as much as before. …”
NHTSA complaint #11388744, filed 2021-01, 100 miles“While driving up to an intersection I applied my foot to the brake pedal. Upon doing so the pedal did not move as if it was locked in place. I applied more pressure as I was coming up to the intersection and then the steering wheel locked in place as if the car was off. The brake pedal went completely to the floor with no brakes being applied. I quickly began pumping the brakes which started to slow me down but not before driving right through the intersection. I pulled over after I was able to slow the car down to a stop, turned off the vehicle, waited a few minutes, and turned it back on. …”
NHTSA complaint #11384896, filed 2020-12, 973 milesRelated recalls
- 20V588000Sep 24, 2020General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX…Covers: Buick Encore GX 2020–2021, Chevrolet Corvette 2020, Cadillac CT5 2020 +3 more
Related service bulletins
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011714Nov 8, 2024This technical bulletin provides a procedure a squeal noise heard from the front of the vehicle during light brake pedal application.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11010709Oct 19, 2024This technical bulletin provides a procedure a squeal noise heard from the front of the vehicle during light brake pedal application.
- 11011125Oct 18, 2024This technical bulletin provides a procedure a squeal noise heard from the front of the vehicle during light brake pedal application.
- 11000550May 3, 2024This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
Brakes: other model years
Other parts of the 2020 Buick Encore GX
19 complaintsTransmission and drivetrain
18 complaintsElectrical system
16 complaintsEngine
14 complaintsVehicle speed control
6 complaintsFuel system
4 complaintsSteering
4 complaintsAir bags
3 complaintsEngine cooling
2 complaintsForward collision avoidance
2 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2020 Buick Encore GX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology