2020 Buick Encore GX Steering Problems
- Complaints
- 4about this part
- Share
- 6%of 70 total for the year
- Median mileage
- 752miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the steering of the 2020 Buick Encore GX, 6% of the 70 complaints for this model year. Where a mileage was given, the median is 752 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2/3/2021 I was driving with my daughter today. She was driving and we were approaching a left hand turn at an intersection. We had a green light and I could see that her foot was on the brake. She started the turn with her foot still on the brake. The vehicle accelerated while her foot was on the brake and the steering wasn't responding. We hit a telephone pole. This vehicle was purchased less than 2 weeks ago and has less than 115 miles on it. This is a major safety issue.”
NHTSA complaint #11394553, filed 2021-02, 113 miles“While driving up to an intersection I applied my foot to the brake pedal. Upon doing so the pedal did not move as if it was locked in place. I applied more pressure as I was coming up to the intersection and then the steering wheel locked in place as if the car was off. The brake pedal went completely to the floor with no brakes being applied. I quickly began pumping the brakes which started to slow me down but not before driving right through the intersection. I pulled over after I was able to slow the car down to a stop, turned off the vehicle, waited a few minutes, and turned it back on. …”
NHTSA complaint #11384896, filed 2020-12, 973 miles“My vehicle is undrivable. Multiple times per trip the check engine light comes on and I see multiple messages come on the driver information center. These are: Service ESC Reduced Power Service Adaptive Steering System The codes that come up are: P0089 for low fuel pressure P00C6 This results in an immediate speed reduction nearly causing multiple collisions with people following me on the highway. As a result I have been using a code reader to clear the codes so i can continue driving. I refuse to drive on busy highways so I am always forced to drive back roads. …”
NHTSA complaint #11631056, filed 2024-12Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
Steering: other model years
Other parts of the 2020 Buick Encore GX
21 complaintsOther or unknown
19 complaintsTransmission and drivetrain
18 complaintsElectrical system
16 complaintsEngine
14 complaintsVehicle speed control
6 complaintsFuel system
4 complaintsAir bags
3 complaintsEngine cooling
2 complaintsForward collision avoidance
2 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2020 Buick Encore GX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology