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BrakesPart report

2023 Buick Encore GX Brakes Problems

Complaints
5about this part
Share
18%of 28 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 5 complaints about the brakes of the 2023 Buick Encore GX, 18% of the 28 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving and randomly my new 2023 Buick Encore GX and two error messages popped up and my brakes started being less responsive. The two error messages that popped up was Service ESC and Service Power Steering . I will be calling the service department tomorrow to get it checked to make sure nothing is wrong. This is apparently an issue with GM cars but I need to verify that it is not an ongoing issue.”

NHTSA complaint #11524332, filed 2023-05

“I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesn’t restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he is not comfortable putting me back in the vehicle and wants to help get me out of this car. I am requesting escalation, a case number, and immediate resolution. After having the oil changed in February, the check engine light came on soon after. …”

NHTSA complaint #11725113, filed 2026-03

“Our new 2023 Buick ENCORE GX's brakes continually GRAB whether we are approaching a slowed vehicle in front of us or not. Also, beginning yesterday, the brake pedal that I step on to start the vehicle was totally locked up and I was unable to start the car for awhile. Then, this issue went away and I could start the vehicle. More so, the constant grabbing of the brakes is dangerous. There is no rhyme or reason with this dangerous problem. The Buick dealer in Redlands says they are aware of the touchy brakes but offer no resolve. Can you help us? Thanks”

NHTSA complaint #11493530, filed 2022-11

“While driving at a low rate of speed, turning or speed bumps the vehicle starts to rattle in the front end and steering wheel. Engine feels like it slips while rattling from the front. Seems like a motor mount, suspension, tie rod or some other component. Brakes are very hard and make lots of noise. When starting the vehicle on an incline it Lunsford forward out of control.”

NHTSA complaint #11534122, filed 2023-07

“Brakes squeaking, squealing and screeching. Replaced once at approximately 8k miles. Dealership ground down rotors twice, brakes replaced once. Tires are worn in the center. AWD GX, steering seems off and unstable. Brake pedal sounds and feels like a faulty spring inside. Pedal gets stuck when switching from gas to brake. Bounces back with spring feel and noise. At times it feels like I can’t control the brake when traveling at a low rated of speed and having to suddenly stop. Then while stopped on an incline the brake feels as if it releases while still depressing the brake jolting forward. …”

NHTSA complaint #11552372, filed 2023-10

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
202517%
202439%
2023518%
202213%
2021815%
20202130%

Other parts of the 2023 Buick Encore GX

Engine
6 complaints
Other or unknown
6 complaints
Electrical system
5 complaints
Steering
5 complaints
Fuel system
4 complaints
Exterior lighting
3 complaints
Transmission and drivetrain
3 complaints
Forward collision avoidance
2 complaints
Body and structure
2 complaints
Suspension
2 complaints
Vehicle speed control
2 complaints
Lane departure
1 complaints

← All problems reported for the 2023 Buick Encore GX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology