2021 Cadillac CT4 Technical Service Bulletins

814 technical service bulletins (TSBs) are on record for the 2021 Cadillac CT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10206726Dec 14, 2021Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10207916Dec 13, 2021Exterior lighting, Engine cooling, Electrical system. This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set.
• 10205597Nov 30, 2021Transmission and drivetrain. This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910.
• 10205595Nov 29, 2021Electrical system, Equipment. This service bulletin provides a procedure to replace the starter if found the cause of the rattle noise.
• 10205752Nov 16, 2021Equipment, Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Check Engine Lamp illuminated on the Driver Information Center (DIC) to determine root cause.
• 10205544Nov 16, 2021Equipment, Electrical system, Steering. This service bulletin provides repair information to correct a customer concern of Service Driver Assist and/or Take Steering Messages on Start-up, Advanced Driver Assist Systems (ADAS) Features Not Available with DTCs U1614, U1615, U1616 Set.
• 10205577Nov 12, 2021Equipment, Engine cooling. This service bulletin provides a service procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3075 Set.
• 10205576Nov 9, 2021Visibility (wipers, defrost, mirrors), Equipment, Exterior lighting. This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set.
• 10204445Nov 9, 2021Electrical system. This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service.
• 10205738Nov 8, 2021Tires, Wheels. This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
• 10205539Nov 8, 2021Equipment, Engine cooling. This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10205737Nov 5, 2021Equipment. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10205567Nov 4, 2021Equipment, Engine, Electrical system. This service bulletin provides a repair procedure to correct a customer concern of a No Fob detected message on Driver Information Center (DIC) and/or No Crank / No Start condition.
• 10204441Nov 3, 2021Forward collision avoidance, Lane departure. This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
• 10202389Sep 8, 2021Engine cooling. This Preliminary information communicates information on a No Crank / No Start concern caused by a No Fob Detected message caused by an internal fault of the BCM. Dealer is to replace the BCM to correct this concern.
• 10202388Sep 7, 2021Electrical system. This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
• 10201316Aug 18, 2021Equipment, Electrical system. This Preliminary information communicates a possible SIM issue with vehicles in the middle east.
• 10201310Aug 11, 2021Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10201309Aug 10, 2021Electrical system. This Preliminary information communicates a condtion with service parts and a software anomaly that does not allow them to be programmed to the vehicle. The S165 Infotainment switch inventory will be reworked and released back to service.
• 10205059Aug 6, 2021Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10205048Aug 6, 2021Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10201257Jul 26, 2021Body and structure, Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10201256Jul 26, 2021Electrical system. This Preliminary information communicates that a condition exits that can cause the Drivers Information Center to be blank on startup and Engineering is investigating the concern.
• 10201252Jul 21, 2021Air bags, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10201251Jul 21, 2021Electrical system. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 10201299Jun 30, 2021Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10200149Jun 28, 2021Visibility (wipers, defrost, mirrors), Equipment. This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
• 10200151Jun 21, 2021Exterior lighting, Equipment. This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10201285Jun 16, 2021Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10201281Jun 15, 2021Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10200154Jun 15, 2021Transmission and drivetrain, Equipment. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10200139Jun 14, 2021Exterior lighting. This service bulletin provides information for dealers/technicians on headlamp beam shadow appearance, and/or driver side to passenger side beam appears unlevel.
• 10200137Jun 10, 2021Other or unknown. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10201271Jun 8, 2021Seats. This Preliminary information communicates that some vehicles may have been built with missing circuits to the drivers seat haptic motors. Engineering is aware of the issue and a Bulletin will be released in the future.
• 10200152Jun 7, 2021Equipment, Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10200153Jun 3, 2021Equipment. This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10200134Jun 2, 2021Electrical system, Seats. This service bulletin provides repair information to correct a customer concern of Memory Seat Module Does Not Adjust.
• 10207738Jun 1, 2021Electrical system, Equipment. Service Update. Certain vehicles may have had incorrect parameters set in the One Time Programable (OTP) Chip area to initialize GPS Navigation System correctly once installed or assembled into the vehicle during manufacturing of the center stack module (CSM). Dealers will reprogram the radio.
• 10200171Jun 1, 2021Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC).
• 10200101May 28, 2021Suspension. This engineering information (EI) closure ends the need for further information from the field in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
• 10199283May 28, 2021Exterior lighting. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10198892May 28, 2021Engine cooling. This service bulletin provides a repair procedure to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated, DTC P31E8, P31DB, P31D4 and/or P31E2 Set.
• 10200089May 27, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10199281May 25, 2021Fuel system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10198890May 25, 2021Electrical system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10197305May 25, 2021Electrical system, Body and structure. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10197327May 24, 2021Equipment. Service Update. Certain vehicles, equipped with an Infotainment System, may have a condition during cold temperature conditions where the Infotainment screen is blacked out. Dealers will reprogram the radio.
• 10199235May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10198844May 21, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

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