2021 Cadillac CT4 Technical Service Bulletins

814 technical service bulletins (TSBs) are on record for the 2021 Cadillac CT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190396Mar 9, 2021Engine cooling. This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer removal.
• 10191205Mar 8, 2021Electrical system. This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting.
• 10191163Mar 8, 2021Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10190367Mar 8, 2021Electrical system. This Preliminary information communicates and issue with a SES MIL and the BCM keeping the ignition main relay on after the vehicle is turned off. Dealers are to replace the BCM.
• 10191243Mar 2, 2021Suspension. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a popping and/or thump type noise heard from the front suspension during sharp turns and/or while backing out.
• 10190355Mar 1, 2021Body and structure. This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.
• 10190351Mar 1, 2021Body and structure, Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10188403Jan 29, 2021Suspension, Transmission and drivetrain. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10188401Jan 29, 2021Body and structure, Equipment. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
• 10187747Jan 22, 2021Fuel system, Equipment. This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
• 10187745Jan 22, 2021Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10188414Jan 13, 2021Air bags, Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service airbag lamp illuminated on the driver information center (DIC).
• 10187430Dec 23, 2020Electrical system, Equipment. This service bulletin provides V153 radio software update information to correct customer concerns of various software issues.
• 10187429Dec 23, 2020Equipment, Electrical system. This service bulletin provides V152 radio software update information to correct customer concerns of various software issues.
• 10187379Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10186103Dec 23, 2020Equipment, Electrical system. This service bulletin provides V153 radio software update information to correct customer concerns of various software issues.
• 10186102Dec 23, 2020Electrical system, Equipment. This service bulletin provides V152 radio software update information to correct customer concerns of various software issues.
• 10186065Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10187196Dec 18, 2020Electrical system. This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
• 10185745Dec 18, 2020Equipment. This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
• 10187428Dec 17, 2020Equipment. This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
• 10186101Dec 17, 2020Equipment. This service bulletin provides information to aid a dealer/customer concern of Radio Unwanted Phantom Touch or Non-Responsive to Touch After Cleaning/Disinfecting Radio Display.
• 10187625Dec 16, 2020Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10186104Dec 16, 2020Engine cooling, Equipment. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10187742Dec 14, 2020Air bags, Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service airbag lamp illuminated on the driver information center (DIC).
• 10186121Dec 14, 2020Electrical system, Air bags. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service airbag lamp illuminated on the driver information center (DIC).
• 10187627Dec 8, 2020Engine cooling, Equipment. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10187168Dec 8, 2020Electrical system. This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Dealer should request as much information from the customer on the concern as possible and fill in the questionaire.
• 10186106Dec 8, 2020Engine cooling, Equipment. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10185717Dec 8, 2020Equipment. This Preliminary Information communication requests information from the technician about vehicles that may have Bluetooth or phone projection issues. Dealer should request as much information from the customer on the concern as possible and fill in the questionaire.
• 10187394Dec 4, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10186080Dec 4, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10187626Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10187612Dec 1, 2020Equipment, Electrical system, Fuel system, Engine cooling, Air bags. Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise.
• 10187372Dec 1, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10187340Dec 1, 2020Engine cooling. Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise.
• 10187208Dec 1, 2020Electrical system, Fuel system, Lane departure, Transmission and drivetrain…. Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise.
• 10186105Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10186058Dec 1, 2020Transmission and drivetrain, Electrical system. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10186046Dec 1, 2020Equipment, Engine cooling. Customer Satisfaction Program. Certain vehicles, equipped with a gas engine, may have a condition in which the printed circuit board inside of the water pump may have been manufactured incorrectly potentially causing a water pump failure. The vehicle coolant system temperature is monitored and will display multiple warnings to the customer as coolant temperatures rise.
• 10184480Nov 25, 2020Equipment. This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10184139Nov 25, 2020Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 10L60 and the 10L80 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10184501Nov 19, 2020Transmission and drivetrain, Engine. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10184130Nov 19, 2020Electrical system, Equipment. This Preliminary information communicates and issue with programming a replacement side object detection module and engineering is working on the issue.
• 10184121Nov 17, 2020Transmission and drivetrain, Equipment. This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10184499Nov 12, 2020Equipment, Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10184105Nov 11, 2020Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10184504Nov 6, 2020Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10184503Nov 6, 2020Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10184098Nov 5, 2020Equipment. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.

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