2020 Cadillac CT5 Suspension Problems
- Complaints
- 1about this part
- Share
- 3%of 39 total for the year
- Median mileage
- 440miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the suspension of the 2020 Cadillac CT5, 3% of the 39 complaints for this model year. Where a mileage was given, the median is 440 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When the vehicle is traveling over 50 MPH, and takes sweeping turns / gradual bends on the highway, it becomes apparent that turning right is much harder than turning left. The steering wheel is much stiffer and feels heavier when making right turns at speed, almost like it's permanently stuck in sport mode when the wheel is turned right. It is constantly fighting to get back to center when taking those right turns at speed. Left turns are fine. …”
NHTSA complaint #11355006, filed 2020-09, 440 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11009461Sep 26, 2024This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2020 | 1 | 3% |
Other parts of the 2020 Cadillac CT5
15 complaintsOther or unknown
11 complaintsElectrical system
8 complaintsEngine
7 complaintsBody and structure
5 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsWheels
2 complaintsAir bags
1 complaintsElectronic stability control
1 complaintsEngine cooling
1 complaints
← All problems reported for the 2020 Cadillac CT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology