2012 Cadillac CTS Body and structure Problems
- Complaints
- 5about this part
- Share
- 8%of 65 total for the year
- Median mileage
- 11,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the body and structure of the 2012 Cadillac CTS, 8% of the 65 complaints for this model year. Where a mileage was given, the median is 11,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I approached a street from a store parking lot, I stepped on the brake but the car did not slow. As I saw I was not going to stop, I tried to steer the car to the right to try to avoid crossing into traffic. The steering wheel would not turn. I was going very slowly and saw the face of the driver of the car that hit me. That car hit my car twice. Once in the front left corner and then in left rear corner, as my car spun 90 degrees to the right from the first impact. Someone asked me if my car had turned off. I said I didn't know because the engine is so quiet. …”
NHTSA complaint #10639093, filed 2014-09, 27,000 miles“The contact owns a 2012 Cadillac CTS. The contact stated that the front and rear bumpers were loose. The vehicle was taken to a dealer where it was confirmed that the vehicle was involved in a crash and needed body work prior to it being purchased by the contact. In addition, an independent mechanic diagnosed that the vehicle was missing components. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 8,500.”
NHTSA complaint #10763816, filed 2015-09, 8,500 miles“The contact owns a 2012 Cadillac CTS. The contact stated that the electrical touch pad seized to operate without warning, which caused the door not to open normally. The contact stated that the failure only occurred on the driver side of the vehicle. The contact received notification of a manufacturer's customer service campaign to address the failure by pressing an emergency release button, but it did not repair the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.”
NHTSA complaint #10873272, filed 2016-06, 60,000 miles“The contact owns a 2012 Cadillac CTS. The contact stated that the instrument panel and the door were not properly aligned. The contact was able to erroneously place his finger between the door and the instrument panel on the driver side, with additional space remaining. When the contact placed his hand between the passenger side door and the dashboard, there was no space. The vehicle was taken to the dealer who offered no assistance and advised that there was a manufacturing flaw.the manufacturer was notified who offered no assistance and would make no restitution. …”
NHTSA complaint #10468961, filed 2012-08, 80 milesRelated service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 10% |
| 2015 | 1 | 2% |
| 2014 | 4 | 3% |
| 2013 | 2 | 3% |
| 2012 | 5 | 8% |
| 2011 | 9 | 9% |
| 2010 | 8 | 12% |
| 2009 | 9 | 5% |
| 2008 | 14 | 8% |
| 2007 | 8 | 4% |
| 2006 | 4 | 1% |
| 2005 | 7 | 3% |
| 2004 | 17 | 8% |
| 2003 | 22 | 7% |
Other parts of the 2012 Cadillac CTS
10 complaintsExterior lighting
10 complaintsBrakes
9 complaintsOther or unknown
7 complaintsSuspension
7 complaintsAir bags
6 complaintsEngine
6 complaintsVehicle speed control
6 complaintsSteering
4 complaintsTransmission and drivetrain
4 complaintsWheels
2 complaintsElectronic stability control
1 complaints
← All problems reported for the 2012 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology