2025 Cadillac Escalade IQ Technical Service Bulletins

373 technical service bulletins (TSBs) are on record for the 2025 Cadillac Escalade IQ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11020811Jul 16, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11020716Jul 16, 2025Engine. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
• 11020686Jul 8, 2025Other or unknown. This Preliminary information communicates where the driver is unable to activate Super Cruise along with a DIC message stating "Super Cruise Subscription Required, Press OnStar Button". Dealer are to power cycle the onstar module to reset.
• 11020681Jul 2, 2025Other or unknown. This information provides software update information for the K73 Telematics module to correct the symptoms described.
• 11020680Jul 2, 2025Other or unknown. This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
• 11019983Jun 30, 2025Other or unknown. This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.
• 11019917Jun 27, 2025Other or unknown. • Improvements to the rear view camera. • Fixes to address missing trailer indicators • Fixes to front and rear display responsiveness • Improvements to performance of climate controls • Fixes to menu for enabling power doors • Fixes to Universal Remote reset During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the…
• 11019872Jun 26, 2025Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11019919Jun 24, 2025Other or unknown. • Improvements to the vehicle's ability to determine speed limits • Improvements to front camera detection for US and Canada exit ramps • Improvements to the performance of the front collision alert During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
• 11019841Jun 20, 2025Other or unknown. This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to fully seat the turn signal switch bracket to correct the noise.
• 11019670Jun 20, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert…
• 11019847Jun 19, 2025Other or unknown. This Preliminary information communicates a software concern where the technician may not be able to update the software in the Automatic Level Control Module and a work around to resolve that concern.
• 11019846Jun 19, 2025Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
• 11019844Jun 18, 2025Other or unknown. This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
• 11019829Jun 18, 2025Other or unknown. This PI communicates a procedure to clean oil leaking from the rain sensor.
• 11019838Jun 17, 2025Other or unknown. This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
• 11019591Jun 17, 2025Other or unknown. Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert…
• 11019823Jun 10, 2025Other or unknown. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
• 11019693Jun 9, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
• 11026104Jun 7, 2025Wheels. This service bulletin provides information on Tire Sidewall Irregularities.
• 11026102Jun 5, 2025Exterior lighting, Electrical system. This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
• 11019528Jun 5, 2025Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
• 11019533Jun 2, 2025Other or unknown. This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
• 11019074May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019073May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019072May 30, 2025Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
• 11019071May 27, 2025Other or unknown. This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
• 11018659May 22, 2025Other or unknown. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
• 11018721May 21, 2025Other or unknown. • This update enables the full functionality of Power Open/Close Doors. • All doors must remain closed during the update to ensure success. • Once the software update is successfully completed, settings for Power Open/Close Doors will be available. • For more information, refer to the Door Operation section in the owner's manual. During the update process, your radio may stay on up to 5 minutes after you exit the…
• 11018720May 21, 2025Other or unknown. • Fixes to enable live TV on rear passenger screens • Improvements to rear entertainment controls when Listen In is activated • Fixes to improve rear passenger screen brightness, responsiveness, and control behavior • Fixes to improve front passenger screen startup, responsiveness, and stability • Fixes to the language change functionality • Fixes to Entertainment Hub functionality During the update process, your…
• 11018719May 21, 2025Other or unknown. • Fixes to heated seat indicator and functionality • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality • Improvements to leveling corrections when driving on a slope extensively • Fixes to help prevent valve compressor from sticking • Improvements to performance of One Pedal Drive at low speeds and launch • Improvements to vehicle propulsion in extreme off-roading…
• 11018647May 20, 2025Other or unknown. This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
• 11018645May 20, 2025Other or unknown. This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on a Cadillac IQ EV
• 11024952May 17, 2025Electrical system, Seats. This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated seat LED indicator remaining illuminated may be due to the BCM software calibration.
• 11023367May 17, 2025Fuel system, Electrical system. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
• 11023484May 16, 2025Electrical system, Fuel system. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
• 11024485May 15, 2025Engine. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 11023388May 15, 2025Electrical system, Fuel system. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 11024498May 14, 2025Electrical system, Fuel system. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
• 11024496May 14, 2025Electrical system, Fuel system. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
• 11024492May 14, 2025Electrical system, Seats. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Inoperative Lumbar and/or Massage Function Message on Driver Information Center (DIC).
• 11024487May 14, 2025Electrical system, Fuel system. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
• 11023365May 14, 2025Electrical system, Fuel system. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
• 11018481May 13, 2025Other or unknown. This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
• 11018476May 13, 2025Other or unknown. This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
• 11018475May 13, 2025Other or unknown. This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
• 11024499May 12, 2025Electrical system, Transmission and drivetrain. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
• 11022876May 10, 2025Body and structure. This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up Display or Upper IP Area.
• 11022874May 10, 2025Steering, Electrical system. This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.
• 11023266May 9, 2025Fuel system, Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.

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