2025 Cadillac Escalade IQ Technical Service Bulletins

373 technical service bulletins (TSBs) are on record for the 2025 Cadillac Escalade IQ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11020461May 9, 2025Electrical system. This service bulletin provides information on software related issues and provides technicians information to update the radio software to the latest version.
• 11023051May 8, 2025Forward collision avoidance. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
• 11018430May 6, 2025Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
• 11017970May 6, 2025Other or unknown, Body and structure. Certain vehicles may have a condition in which the metal at the front door inner panel may be split. Dealers are to inspect the front side doors and replace the door as necessary.
• 11017910May 6, 2025Other or unknown. On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
• 11017908May 6, 2025Other or unknown. On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
• 11023058May 3, 2025Electrical system, Body and structure. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
• 11019780Apr 28, 2025Electrical system, Visibility (wipers, defrost, mirrors). This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the the power windows are inoperative.
• 11019624Apr 25, 2025Electrical system, Fuel system. This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11019545Apr 24, 2025Electrical system. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
• 11019548Apr 23, 2025Electrical system. This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
• 11017775Apr 22, 2025Other or unknown. This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
• 11017310Apr 18, 2025Other or unknown. This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
• 11019753Apr 17, 2025Wheels, Electrical system. This service Bulletin provides information on the correction of that one or more Tire Pressure Monitor Sensor (TPMS) showing dashes after recent dealer service or after picking up a newly purchased vehicle.
• 11019516Apr 17, 2025Suspension, Steering, Transmission and drivetrain. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
• 11019370Apr 17, 2025Fuel system, Electrical system. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
• 11017293Apr 17, 2025Other or unknown. This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern.
• 11017089Apr 17, 2025Other or unknown. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
• 11019718Apr 16, 2025Steering, Electrical system. This technical service bulletin provides information on the correction of the Steering Column Lock with the "Service Steering Column Lock" message or the inability to move the steering wheel after starting the vehicle.
• 11019520Apr 16, 2025Seats, Body and structure. This engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do a Field Product Report (FPR) for Paint Issues or Damage.
• 11017274Apr 16, 2025Other or unknown. This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
• 11017270Apr 16, 2025Other or unknown. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
• 11017257Apr 16, 2025Other or unknown. This Preliminary information communicates how to recover the Image Processing Module.
• 11017258Apr 14, 2025Other or unknown. This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
• 11019040Apr 12, 2025Other or unknown, Electrical system. This technical service bulletin provides information on the update to the K299 Audio/Video Interface module to correct the front passenger infotainment screen being off when activating the vehicle remote start or opening any other door or liftgate, other than the driver door.
• 11017886Apr 9, 2025Fuel system, Electrical system. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
• 11017839Apr 8, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11017595Apr 3, 2025Electrical system. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
• 11016667Apr 2, 2025Other or unknown. This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
• 11016151Apr 1, 2025Other or unknown. Service Update. Certain vehicles may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will inspect, and if necessary, replace the 2nd and/or 3rd head restraints.
• 11017244Mar 31, 2025Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11017247Mar 28, 2025Electrical system. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
• 11017260Mar 26, 2025Fuel system, Electrical system. This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
• 11016160Mar 24, 2025Other or unknown. This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
• 11016145Mar 24, 2025Other or unknown. This Preliminary information communicates that a customer may experience a service high voltage message with a loss of heat. The technician may find P1C01 in history. The technician is advised that engineering is working on updated software.
• 11017207Mar 21, 2025Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11017173Mar 21, 2025Fuel system, Steering, Brakes. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
• 11015945Mar 21, 2025Other or unknown. This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
• 11017050Mar 20, 2025Visibility (wipers, defrost, mirrors). This bulletin provides information on Wiper Blade Maintenance Tips.
• 11016074Mar 19, 2025Other or unknown. Update Title: Important Update N25-2494560 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: • Improves accuracy of service messages for high voltage charging system. • Reduces drain on 12V battery. • Improves performance of charging. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is…
• 11015940Mar 19, 2025Other or unknown. This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
• 11017016Mar 14, 2025Wheels. This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
• 11017031Mar 12, 2025Electrical system. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 11017004Mar 11, 2025Forward collision avoidance. This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.
• 11015644Mar 11, 2025Other or unknown. This Preliminary information communicates a software anomaly exists in the door access control modules, new software to be released to correct the false message.
• 11015643Mar 11, 2025Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to repin the auxiliary amplifier number 2 and the audio should be restored.
• 11015581Mar 7, 2025Other or unknown. This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
• 11015572Mar 7, 2025Electrical system, Fuel system. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
• 11016032Mar 5, 2025Other or unknown, Electrical system. This informational bulletin provides information for dealers/technicians on Service High Voltage Message Setting DTC P0CCD.
• 11015620Mar 5, 2025Electrical system, Fuel system. This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

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