2025 Cadillac Escalade IQ Technical Service Bulletins

372 technical service bulletins (TSBs) are on record for the 2025 Cadillac Escalade IQ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11015783Mar 4, 2025Electrical system. This technical bulletin provides a procedure to correct the condition of Unwanted Theft Alarm Due to Glass Breakage Sensor and /or DTC B192A SYM13.
• 11014676Mar 3, 2025Electrical system, Other or unknown. Service update - Certain vehicles listed above may have a condition in which the access control module is preventing over-the-air (OTA) updates. Dealers are to reprogram the access control module.
• 11014639Feb 28, 2025Other or unknown. This Preliminary information communicates that some instances of P0D22 can be caused by software anomalies and provides dealers with more specific information that can be used to test for P0D22.
• 11015242Feb 27, 2025Electrical system, Fuel system. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 11014633Feb 27, 2025Other or unknown. This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
• 11015215Feb 26, 2025Visibility (wipers, defrost, mirrors). This bulletin provides information on Wiper Blade Maintenance Tips.
• 11015214Feb 26, 2025Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
• 11015213Feb 26, 2025Electrical system, Fuel system. This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
• 11014631Feb 26, 2025Fuel system, Transmission and drivetrain. This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
• 11015409Feb 25, 2025Wheels, Suspension. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 11015223Feb 25, 2025Fuel system, Electrical system. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
• 11014625Feb 25, 2025Forward collision avoidance. This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
• 11015387Feb 22, 2025Other or unknown. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 11015171Feb 22, 2025Body and structure. This engineering information (EI Lite) is requesting information from technicians to use the CSMT App and do a Field Product Report (FPR) for the Following Issues: Paint Issues or Damage (EXCEPT for Transportation), Moldings, Appliques, Emblems Loose, Warped, Crooked or Missing / Weatherstrips Misaligned, Mis-formed / Sheet Metal and/or Trim Panels Misaligned / Interior Trim Loose, Crooked, Missing.
• 11014462Feb 22, 2025Other or unknown. This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted doors.
• 11015056Feb 21, 2025Electrical system, Seats. This informational bulletin provides information for dealers/technicians on Second Row Executive Seat Does Not Move with C-Pillar Button or Virtual Switches.
• 11015382Feb 20, 2025Body and structure. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
• 11014453Feb 19, 2025Other or unknown. This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
• 11014577Feb 18, 2025Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 11014452Feb 18, 2025Other or unknown. This Preliminary information communicates programming the Image Processing module and possible replacing the drivers monitoring camera for concerns with Supercruise Unavailable and Driver Attention Assist Unavailable and Drowsy Driver Feature Disabled.
• 11014588Feb 17, 2025Other or unknown. Update Title: Important Update GM N24-249059 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: • Improves accuracy of the progress bar for power doors. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your…
• 11014318Feb 15, 2025Other or unknown. This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
• 11014315Feb 15, 2025Other or unknown. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
• 11014563Feb 13, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11014376Feb 11, 2025Electrical system, Fuel system. This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
• 11014277Feb 6, 2025Brakes, Forward collision avoidance. This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a garage or driveway.
• 11014413Feb 4, 2025Other or unknown. Update Title: Important Update GM N24-2490440 Release Notes: Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: •Improves calibration of air quality sensor and accuracy of auto rear defog timer. •Applies calibration change to help prevent delays in infotainment response. •Improves performance of driver display to ensure message accuracy. During the update…
• 11014230Jan 31, 2025Wheels, Electrical system, Engine, Visibility (wipers, defrost, mirrors), Brakes. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11014171Jan 31, 2025Body and structure, Vehicle speed control. This service bulletin provides information on proper use of floor mats.
• 11014132Jan 31, 2025Electrical system, Other or unknown. This informational bulletin provides information for dealers/technicians on Radio Software Update W23E-178.1.2-M174-SQBR6-93.4
• 11014238Jan 30, 2025Body and structure, Other or unknown. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11014239Jan 29, 2025Electrical system, Other or unknown. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11013387Jan 29, 2025Other or unknown. This preliminary information communicates an intermittent concern with the K73 Telematics Communication Interface Control Module going offline and losing cellular and data connectivity temporarily.
• 11014222Jan 28, 2025Electrical system, Other or unknown. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 11014170Jan 27, 2025Exterior lighting. This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
• 11013636Jan 24, 2025Fuel system, Electrical system. This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery Dunnage / Container.
• 11013472Jan 24, 2025Other or unknown. This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
• 11013468Jan 24, 2025Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11013466Jan 24, 2025Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to perform a reset of the displays through the radio settings. This will correct the concern.
• 11013463Jan 24, 2025Other or unknown. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 11013905Jan 23, 2025Electrical system, Body and structure. This bulletin provides information and a procedure to remove an oversized terminal and connect it directly to the engine wiring harness.
• 11013457Jan 23, 2025Other or unknown. This Preliminary information communicates a issue with the forward camera that causes a Forward Collision Unavailable Message With DTC U3000 SYM 45 or 54 due to a software anomaly and how to correct it.
• 11013456Jan 23, 2025Other or unknown. This Preliminary information communicates a repair of a noise in the headliner area near the sunroof on a Cadillac IQ EV
• 11013051Jan 23, 2025Engine. Service Update. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
• 11014012Jan 22, 2025Fuel system, Electrical system. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
• 11013005Jan 21, 2025Other or unknown. Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and confirm whether or not the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and ensure that the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
• 11013350Jan 18, 2025Electrical system, Other or unknown. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to audio distortion coming from the headrest speakers.
• 11013348Jan 17, 2025Other or unknown, Electrical system. This technical bulletin provides a procedure to correct the condition of 2nd Row Air Flow Does Not Change Position DTC B1DBE Set.
• 11012974Jan 17, 2025Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern to repin the auxiliary amplifier number 2 and the audio should be restored.
• 11012964Jan 16, 2025Other or unknown. "This Preliminary information communicates that Cadillac IQ EV Specific parts are being placed on a TAC Restriction.

← All problems reported for the 2025 Cadillac Escalade IQ