2020 Cadillac Escalade Technical Service Bulletins

755 technical service bulletins (TSBs) are on record for the 2020 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10183210Oct 30, 2020Engine, Transmission and drivetrain, Electrical system. This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
• 10183782Oct 23, 2020Transmission and drivetrain, Electrical system, Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10183126Oct 23, 2020Engine. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10183779Oct 21, 2020Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10183158Oct 21, 2020Suspension. This informational bulletin advises the tech to only replace the shock that is bad and not all.
• 10183780Oct 9, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10182535Oct 5, 2020Engine cooling. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10182530Oct 1, 2020Electrical system. This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative.
• 10181724Sep 30, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10181675Sep 29, 2020Equipment, Body and structure. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10181672Sep 23, 2020Electrical system. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
• 10181158Sep 22, 2020Engine cooling. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10181687Sep 18, 2020Electrical system. This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
• 10181695Sep 17, 2020Equipment, Electrical system. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
• 10181136Sep 11, 2020Transmission and drivetrain. This Preliminary information communicates to the dealer technician diagnostic tips to aid in finding root case of P0708 setting on vehicles equipped with 8L45, 8L90, 10L60, 10L80 and 10L90 transmissions.
• 10181660Sep 2, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10179658Aug 27, 2020Engine. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10180321Aug 21, 2020Engine cooling. This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
• 10179646Aug 21, 2020Engine cooling. This Preliminary information communicates A vehicle may have a concern of DTC P050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
• 10180310Aug 20, 2020Electrical system. This technical bulletin advises the technician to validate the code and reset if found the cause of the customers concern.
• 10180697Aug 14, 2020Equipment. This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10180317Aug 14, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10180700Aug 12, 2020Electrical system. This engineering informational bulletin is requesting information from the technicians for the following conditions for the cluster.
• 10180315Aug 12, 2020Electrical system. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
• 10179625Aug 6, 2020Engine, Equipment. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10180299Aug 5, 2020Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10180307Aug 3, 2020Electrical system. This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
• 10178394Jul 29, 2020Electrical system. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10178949Jul 28, 2020Transmission and drivetrain, Engine. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10178382Jul 24, 2020Body and structure, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
• 10178959Jul 22, 2020Equipment, Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10178970Jul 16, 2020Equipment. This technical bulletin provides a procedure to replace the radio amplifier antenna if there is a condition of Poor Remote Keyless Entry (RKE) Fob or Passive Unlocking Range due to a internal concerns within the antenna.
• 10179408Jul 10, 2020Body and structure, Equipment. This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
• 10178282Jun 25, 2020Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10178288Jun 23, 2020Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10178336Jun 22, 2020Electrical system. This Preliminary information communicates to the dealer an issue where a customer may have incorrectly received a notification advising of a starting syetem issue with their veihcle. Dealer advised to inspect for a legitimate issue, if one found, diagnose accordingly.
• 10178254Jun 17, 2020Seats, Equipment. This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
• 10178293Jun 15, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10178320Jun 11, 2020Engine. This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
• 10178256Jun 11, 2020Equipment, Forward collision avoidance. This technical bulletin provides repair information to correct a customer concern of forward collision/active safety system inoperative, no messages or alerts. Technician may find DTC?s B390A?45, B390A?58 and/or DTC?B390A?67 are set.
• 10178255Jun 8, 2020Equipment, Electrical system. This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.
• 10178272Jun 4, 2020Equipment. This technical bulletin provides a procedure to replace the radio amplifier antenna if there is a condition of Poor Remote Keyless Entry (RKE) Fob or Passive Unlocking Range due to a internal concerns within the antenna.
• 10178294Jun 3, 2020Electrical system. This engineering informational bulletin is requesting information from the technicians for the following conditions for the cluster.
• 10178303Jun 2, 2020Electrical system, Seats. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
• 10178291Jun 2, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10178271Jun 1, 2020Transmission and drivetrain. This technical bulletin advises the technician to validate the code and reset if found the cause of the customers concern.
• 10176610May 29, 2020Equipment, Forward collision avoidance. This technical bulletin provides repair information to correct a customer concern of forward collision/active safety system inoperative, no messages or alerts. Technician may find DTC?s B390A?45, B390A?58 and/or DTC?B390A?67 are set.
• 10176613May 28, 2020Engine cooling. This technical bulletin provides a service procedure to correct a condition of Ticking Noise from the Engine.
• 10176650May 27, 2020Engine. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10176647May 27, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

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