2020 Cadillac Escalade Technical Service Bulletins

756 technical service bulletins (TSBs) are on record for the 2020 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10176647May 27, 2020Electrical system, Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176327May 21, 2020Brakes. This Preliminary information communicates the location of the GM Accessory Performance Brake System Rotor Specifications
• 10176649May 20, 2020Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10176315May 13, 2020Electrical system. This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC P1682 (Ignition 1 Switch Circuit 2) active or stored in history. DTC?s P0101, P0689. P16A7 or P16BC may also be active or stored in history. Additionally, vehicle may have been into the dealer on a prior service visit and had the MAF…
• 10176607May 8, 2020Equipment, Fuel system, Engine. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176632May 5, 2020Engine, Fuel system. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10175850Apr 29, 2020Equipment, Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10174860Apr 27, 2020Engine cooling. This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.
• 10174855Apr 21, 2020Engine cooling. This Preliminary information communicates The vehicle may have an SES lamp with any of the following DTC P06DA, P06DB, P06DC, P250A, P0300, P0340, P0341, P0335, P0336, P0641, P0011, P0010, P2088, P2089, and/or P2230. Possible crank no start or a stall. Possible wiring jumper harness pintched between the X154 connector bracket and the front engine cover on lower left side of the engine.
• 10174851Apr 20, 2020Body and structure. This Preliminary Information communication advises the technician that the door striker cover will be shipped with the vehicle from the assembly plant. Technician is to make sure the rounded side of the cover is positioned towards the outboard side of the vehicle.
• 10174826Apr 17, 2020Engine cooling. This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.
• 10175855Apr 14, 2020Body and structure, Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10174818Apr 14, 2020Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10175852Apr 3, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10174304Mar 31, 2020Equipment. This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
• 10173728Mar 30, 2020Electrical system, Equipment, Lane departure. This Preliminary information communicates instructions dealer to inspect for a broken or damaged side objector sensor/module bracket if there is a "Side Detection System Unavailable" message displayed at startup.
• 10174302Mar 20, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10173712Mar 19, 2020Body and structure. This Preliminary Information communication provides information to the technician for a water leak in in the second and third row seating area. Inspect the C-pillar which is the body vertical structure behind the rear passenger door area of the affected side of the vehicle for water intrusion or water marks on the seat belt retractor.
• 10174303Mar 18, 2020Equipment. This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
• 10174305Mar 17, 2020Engine cooling. This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
• 10173683Mar 11, 2020Electrical system. This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative.
• 10174440Mar 10, 2020Lane departure, Equipment. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.
• 10174267Mar 10, 2020Body and structure, Wheels, Equipment. This technical bulletin provides repair information to correct a customer concern of hearing a squeak or creak from the right rear of vehicle while driving.
• 10173681Mar 9, 2020Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10173680Mar 9, 2020Suspension. This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10174299Mar 6, 2020Equipment. This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10174441Mar 5, 2020Lane departure. This engineering information (EI) is requesting information from the technicians for issues regarding Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.
• 10174300Mar 4, 2020Tires. This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
• 10174301Mar 3, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10174073Mar 3, 2020Equipment. This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried to shift the t-case from 4lo to Hi gears while driving.
• 10174307Mar 2, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10173416Feb 28, 2020Equipment, Engine. This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
• 10173393Feb 28, 2020Equipment, Body and structure. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10173415Feb 27, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10173414Feb 26, 2020Equipment, Tires. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10172811Feb 26, 2020Fuel system, Engine. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
• 10173418Feb 14, 2020Equipment. This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
• 10173417Feb 14, 2020Equipment, Wheels. This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 10173397Feb 14, 2020Equipment, Engine. This technical bulletin provides a service procedure to correct a condition of Ticking Noise from the Engine.
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10173423Feb 13, 2020Electrical system. This engineering information (EI) is requesting information from the field to perform the check list provided and contact the engineer in regards to Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.
• 10172784Feb 7, 2020Equipment, Engine. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10172777Feb 4, 2020Fuel system, Other or unknown. This technical bulletin provides a procedure to replace both fuel feed lines for a leak and/or noise coming from pulses in the fuel line.
• 10172884Jan 31, 2020Electrical system, Visibility (wipers, defrost, mirrors). This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
• 10172883Jan 31, 2020Visibility (wipers, defrost, mirrors), Electrical system. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
• 10172294Jan 29, 2020Equipment. This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10171896Jan 28, 2020Engine. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.

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