2013 Cadillac SRX Technical Service Bulletins

2,007 technical service bulletins (TSBs) are on record for the 2013 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135222Apr 22, 2014Equipment. This informational bulletin explains how to cut a new key or how to get a precut key from GM.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111819Apr 22, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111813Apr 18, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10135208Apr 15, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
• 10135201Apr 14, 2014Equipment. This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
• 10111792Apr 8, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10247684Apr 1, 2014Equipment. Navigation Radio, Radio, Amplifier, Human Machine Interface.
• 10246623Apr 1, 2014Vehicle speed control, Electrical system, Exterior lighting, Other or unknown…. Car and Truck Fix it Right the First Time Issues
• 10245323Apr 1, 2014Equipment. Navigation Radio, Radio, Amplifier, Human Machine Interface.
• 10070901Apr 1, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10069272Apr 1, 2014Steering. Summary to be provided on a future date.
• 10055422Apr 1, 2014Engine. Gm: some dtc codes may be set, p0016, p0017, p0018, p0019, p0008, or p0009. 3.6 ly7 with cam actuator dtc.the reluctor for the crankshaft sensor pressed on the crankshaft may have moved. Also included buick allure model year 2005.
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10111886Mar 28, 2014Electrical system. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10111882Mar 26, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10111877Mar 24, 2014Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
• 10061140Mar 19, 2014Body and structure. Summary to be provided on a future date.
• 10137866Mar 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10061121Mar 10, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10137849Mar 4, 2014Visibility (wipers, defrost, mirrors), Equipment. This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10137848Mar 3, 2014Body and structure, Equipment. This preliminary bulletin provides a procedure to install new liftgate struts to correct the customers concern of the liftgate sagging, causing the gate to close from the open position.
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10245957Mar 1, 2014Equipment. Favorites List Preventing Access to Some Radio Display Functions.
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10245757Mar 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10070900Mar 1, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10070199Mar 1, 2014Body and structure. Summary to be provided on a future date.
• 10111973Feb 28, 2014Wheels, Body and structure. This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles.
• 10138649Feb 26, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10111960Feb 25, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that a "Tire Learning Active" message appearing at startup. Technician will need to update the Instrument Panel Cluster using Service Programming System with the latest calibrations.
• 10138642Feb 21, 2014Latches, locks and linkages, Electrical system. This preliminary bulletin provides information on how to set the rear electric child locks.
• 10138640Feb 21, 2014Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138638Feb 21, 2014Wheels. This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
• 10138637Feb 21, 2014Wheels, Equipment, Tires. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10111948Feb 20, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have map view will change to the North Up view on its own when zoomed out more than 25 miles (40 km). Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

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