2013 Cadillac SRX Technical Service Bulletins

2,007 technical service bulletins (TSBs) are on record for the 2013 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137773Jan 2, 2014Equipment. This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
• 10137772Jan 2, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10252878Jan 1, 2014Transmission and drivetrain. Engineering Information.
• 10245805Jan 1, 2014Equipment. Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
• 10191032Jan 1, 2014Equipment, Steering. Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly.
• 10190974Jan 1, 2014Seats, Equipment. Heated Seat Indicator Lights Momentarily When Activated / Heated Seats Inoperative / DTC U1524 Stored Some customers may comment that the heated seat(s) are inoperative. Pressing the heated seat function button on the center stack may make the heated seat indicator illuminate briefly then turn off. Additionally DTC U1524 may be stored.
• 10190944Jan 1, 2014Equipment. Incorrect Gulf of Mexico Map Location Some customers may comment that the location of the Gulf of Mexico is in the incorrect location on the navigation map. This update corrects the Gulf of Mexico map location.
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10073920Jan 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10073304Jan 1, 2014Equipment. Summary to be provided on a future date.
• 10112328Dec 23, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10133113Dec 20, 2013Back-over prevention (rear camera). This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
• 10112326Dec 17, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the battery went dead or a "Shift to Park" message in the instrument cluster's Driver Information Center when shutting down the vehicle. Technician will need to inspect the shifter boot for sign of pinching. If there are signs of pinching replace the shifter boot with the part number in the parts catalog.
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133098Dec 13, 2013Equipment. This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
• 10133097Dec 13, 2013Equipment. This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
• 10133093Dec 10, 2013Equipment. This preliminary information an updated software calibration has been released to address these conditions. Update the radio using the Service Programming System (SPS) with the latest calibrations available on TIS2WEB. Refer to the SPS procedures in SI.
• 10133087Dec 5, 2013Visibility (wipers, defrost, mirrors). This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10247745Dec 1, 2013Electrical system. Intermittent Dead Battery Or Intermittent Shift To Park Message Displayed On DIC.
• 10247090Dec 1, 2013Electrical system. Intermittent Dead Battery Or Intermittent Shift To Park Message Displayed On DIC.
• 10246620Dec 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10073520Dec 1, 2013Equipment. Summary to be provided on a future date.
• 10062879Dec 1, 2013Electrical system. Summary to be provided on a future date.
• 10118891Nov 27, 2013Equipment. Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
• 10118889Nov 27, 2013Electrical system. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
• 10118880Nov 19, 2013Equipment. This informational bulletin provides an update for 13-00-89-004C to include updated information.
• 10118876Nov 18, 2013Electrical system. This preliminary bulletin provides a procedure to replace the IPC multi function switch to correct the customers concern of the CD or DVD wont eject.
• 10060084Nov 14, 2013Seats, Equipment. Summary to be provided on a future date.
• 10060074Nov 14, 2013Seats, Equipment. Summary to be provided on a future date.
• 10114231Nov 12, 2013Electrical system. 13369 - Service Update. Install new software into the rear seat entertainment system, if necessary. The software in some of these vehicles may not enable the operator to resume playback of the DVD/CD system after the vehicle is turned off. With this condition, the DVD/CD system will only be able to start at the beginning of the disc. In addition, a black screen may appear on the rear DVD screens for up to 7 minutes…
• 10118868Nov 11, 2013Suspension. This preliminary bulletin explains a normal noise created by the electronic struts and shocks under driving conditions.
• 10118866Nov 11, 2013Equipment. This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
• 10112344Nov 11, 2013Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10118862Nov 8, 2013Electrical system, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
• 10118861Nov 7, 2013Equipment. This preliminary bulletin provides a revision for PI0877 to change the recommended repair instructions and Warranty Information.
• 10118859Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
• 10118858Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
• 10118857Nov 7, 2013Electrical system. This preliminary bulletin provides a procedure to reset the memory seat module and GM is working on a solution for the customers concern.
• 10118852Nov 6, 2013Electrical system. This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
• 10118850Nov 6, 2013Equipment. This preliminary informational Bulletin provides a revision for PI1060 to include the field fix.
• 10112336Nov 5, 2013Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10247699Nov 1, 2013Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10246795Nov 1, 2013Equipment. Service Update for Inventory and Customer Vehicles Rear seat Entertainment DVD/CD Playback Mode Memory Loss Expires with Base Warranty - Equipped with Rear Seat Entertainment Package (UWG)
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245338Nov 1, 2013Visibility (wipers, defrost, mirrors). Rear Wiper and/or Front Rain Sense Wipers.
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

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