2013 Cadillac SRX Technical Service Bulletins

2,007 technical service bulletins (TSBs) are on record for the 2013 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10073502Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10073496Nov 1, 2013Wheels. Summary to be provided on a future date.
• 10073448Nov 1, 2013Seats. Summary to be provided on a future date.
• 10071508Nov 1, 2013Seats. Summary to be provided on a future date.
• 10070285Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10062888Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10112432Oct 30, 2013Visibility (wipers, defrost, mirrors), Equipment. This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
• 10112418Oct 21, 2013Electrical system, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
• 10112416Oct 18, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10112405Oct 15, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10112386Oct 3, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245939Oct 1, 2013Equipment. Pandora Audio Lost After a Bluetooth Call Ends.
• 10245756Oct 1, 2013Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10073465Oct 1, 2013Fuel system. Summary to be provided on a future date.
• 10073450Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10070298Oct 1, 2013Suspension. Summary to be provided on a future date.
• 10062430Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10053904Oct 1, 2013Equipment. Gm: some vehicles may experience a condition in which the brake lights remain when the vehicle is off and parked. The battery may also go dead. Make/models also included: buick encore/lacrosse/regal model year 2014, cadillac srx/xts model year 2014, chevrolet equinox/silverado 1500/trax model year 2014, and gmc sierra/terrain model year 2014.
• 10113269Sep 23, 2013Equipment, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10113256Sep 18, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10113247Sep 16, 2013Equipment. This Preliminary Information communication provides information to the technician about Service Bulletin Update 12257. According to our records, all vehicles have had service update 12257 completed and are closed in Global Warranty so we are asking you to discard any copies of SD Card part number 23113171 that you may have to prevent this concern from happening.
• 10113237Sep 10, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10113229Sep 4, 2013Electrical system, Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10252871Sep 1, 2013Visibility (wipers, defrost, mirrors), Seats. Engineering Information.
• 10250085Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10247683Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10246572Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10245322Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10073447Sep 1, 2013Seats. Summary to be provided on a future date.
• 10073431Sep 1, 2013Brakes. Summary to be provided on a future date.
• 10073430Sep 1, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10073415Sep 1, 2013Vehicle speed control, Electrical system. Summary to be provided on a future date.
• 10070295Sep 1, 2013Equipment. Summary to be provided on a future date.
• 10064041Sep 1, 2013Electrical system. Summary to be provided on a future date.
• 10064023Sep 1, 2013Equipment. Summary to be provided on a future date.
• 10063480Sep 1, 2013Seats. Summary to be provided on a future date.
• 10053866Sep 1, 2013Engine, Equipment. Cadillac/buick/saturn/pontiac/chevrolet/ gmc: due to an abnormal engine noise or internal by an oil filter misapplication, filter debris may be transferred throughout engine and may result in engine damage. Model 2004-06 rendezvous, 2005-14 lacrosse, 2008-14 enclave, malibu, equinox, 2010-14 srx, terrain, 2013-14 ats, xts, 2009-14 traverse, 2014 impala, 2007-14 acadia, 2007-09 g6, aura, 2008-09 torrent, vue…
• 10052823Sep 1, 2013Visibility (wipers, defrost, mirrors). Gm: some vehicles may experience a water leak ion the driver or front passenger's floor area. This maybe due to a number of things such as a void in the cowl sealer,the sunroof drain hose may not be fully connected, or the sunroof drain hose may not be routed correctly/too short.
• 10113510Aug 30, 2013Body and structure, Equipment. This preliminary information bulletin provides a procedure to apply sealer to the cowl seam to stop a water leak in the drivers floor area.
• 10113509Aug 30, 2013Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).

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