2014 Cadillac SRX Technical Service Bulletins

1,680 technical service bulletins (TSBs) are on record for the 2014 Cadillac SRX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112057May 6, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10137890May 2, 2014Equipment, Transmission and drivetrain, Engine cooling. This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
• 10112049May 2, 2014Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10112048May 2, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.
• 10248454May 1, 2014Equipment. Call Screen Is Still Displayed After Ending A Bluetooth Call
• 10245975May 1, 2014Equipment. Radio Touchscreen Inaccurate or Difficult To Use.
• 10245758May 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10137889May 1, 2014Equipment, Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.
• 10073740May 1, 2014Seats. Summary to be provided on a future date.
• 10070975May 1, 2014Equipment. Summary to be provided on a future date.
• 10070962May 1, 2014Equipment. Summary to be provided on a future date.
• 10070141May 1, 2014Seats. Summary to be provided on a future date.
• 10069275May 1, 2014Body and structure. Summary to be provided on a future date.
• 10056237May 1, 2014Electrical system. General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on.
• 10135228Apr 29, 2014Electrical system. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
• 10111834Apr 29, 2014Wheels, Equipment, Seats, Steering. This Preliminary Information communication provides information to the technician about when the heated ventilated seat, rear defogger, heated steering wheel and Heater-Vent-Air Conditioning operation will occur during remote vehicle start event. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 degrees Fahrenheit (10 degrees Celsius).
• 10135227Apr 28, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10111829Apr 25, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10135222Apr 22, 2014Equipment. This informational bulletin explains how to cut a new key or how to get a precut key from GM.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111819Apr 22, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111815Apr 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
• 10111813Apr 18, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10135208Apr 15, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
• 10135205Apr 15, 2014Back-over prevention (rear camera), Equipment. This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.
• 10135201Apr 14, 2014Equipment. This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
• 10111792Apr 8, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10135193Apr 7, 2014Equipment. This preliminary bulletin explains the proper way to update and complete the IPC updates
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10247684Apr 1, 2014Equipment. Navigation Radio, Radio, Amplifier, Human Machine Interface.
• 10246623Apr 1, 2014Vehicle speed control, Electrical system, Exterior lighting, Other or unknown…. Car and Truck Fix it Right the First Time Issues
• 10245323Apr 1, 2014Equipment. Navigation Radio, Radio, Amplifier, Human Machine Interface.
• 10070939Apr 1, 2014Electrical system. Summary to be provided on a future date.
• 10070901Apr 1, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10070159Apr 1, 2014Equipment. Summary to be provided on a future date.
• 10055422Apr 1, 2014Engine. Gm: some dtc codes may be set, p0016, p0017, p0018, p0019, p0008, or p0009. 3.6 ly7 with cam actuator dtc.the reluctor for the crankshaft sensor pressed on the crankshaft may have moved. Also included buick allure model year 2005.
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10111886Mar 28, 2014Electrical system. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10111882Mar 26, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10111877Mar 24, 2014Equipment. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
• 10061140Mar 19, 2014Body and structure. Summary to be provided on a future date.
• 10137866Mar 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10061121Mar 10, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10137849Mar 4, 2014Visibility (wipers, defrost, mirrors), Equipment. This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.

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