2021 Cadillac XT4 Technical Service Bulletins

685 technical service bulletins (TSBs) are on record for the 2021 Cadillac XT4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000550May 3, 2024Body and structure, Brakes, Electrical system, Exterior lighting, Other or…. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11000549May 3, 2024Wheels. This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
• 11000363May 3, 2024Transmission and drivetrain, Electrical system. This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.
• 11000575May 2, 2024Other or unknown. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 11000163May 1, 2024Other or unknown. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11000158May 1, 2024Other or unknown, Seats. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 11000164Apr 30, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11000162Apr 30, 2024Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11000160Apr 30, 2024Other or unknown. This service bulletin provides information on proper use of floor mats.
• 11000157Apr 26, 2024Electrical system. This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
• 11000120Apr 26, 2024Other or unknown, Electrical system. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 11000119Apr 26, 2024Transmission and drivetrain, Suspension, Engine. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10253770Apr 18, 2024Wheels. This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10254012Apr 17, 2024Engine cooling, Fuel system. This technical bulletin provides a procedure to correct the condition of Check Engine Lamp Illuminated on Driver Information Center (DIC) with DTC P0451 Set.
• 10254014Apr 16, 2024Equipment, Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10253527Apr 10, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253526Apr 8, 2024Equipment, Wheels. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
• 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10253111Mar 26, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
• 10252774Mar 26, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253098Mar 21, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10252126Mar 21, 2024Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10252123Mar 20, 2024Electrical system, Equipment. This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
• 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251888Mar 11, 2024Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10251889Mar 10, 2024Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10253071Mar 7, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10253062Mar 5, 2024Fuel system, Engine cooling, Exterior lighting. This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the…
• 10253061Mar 4, 2024Brakes, Fuel system. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
• 10251635Mar 4, 2024Equipment. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 10251525Mar 1, 2024Engine cooling. This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10251360Feb 27, 2024Seats, Air bags, Electrical system. This technical bulletin provides a procedure to correct the condition of Intermittent Service Airbag System message (DTC B0014 B0021).
• 10251714Feb 23, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10251704Feb 21, 2024Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10250505Feb 7, 2024Fuel system, Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10250503Feb 7, 2024Engine cooling. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10250347Feb 2, 2024Transmission and drivetrain, Engine cooling. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10250007Jan 31, 2024Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
• 10250276Jan 30, 2024Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10250278Jan 29, 2024Electrical system, Equipment. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10250258Jan 26, 2024Engine cooling. This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
• 10250248Jan 23, 2024Transmission and drivetrain. This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
• 10250244Jan 18, 2024Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249980Jan 12, 2024Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10249979Jan 12, 2024Equipment. This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
• 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

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