2021 Cadillac XT4 Problems
- Complaints
- 12filed with NHTSA
- Median mileage
- 33,268miles, 4 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 26 mpgcombined, 2.0L 4-cyl FWD · 24 city / 30 hwy
Sources: NHTSA records for the 2021 Cadillac XT4 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 12 consumer complaints for the 2021 Cadillac XT4. The part named most often is fuel system, with 5 complaints (42% of the total), followed by electrical system (3) and air bags (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 33,268 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 1 recall campaign and 685 technical service bulletins for this model year. Fuel system complaints overlap with 42 technical service bulletins filed under the same part. Electrical system complaints overlap with 153 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system5 42%
- Electrical system3 25%
- Air bags1 8.3%
- Engine1 8.3%
- Engine cooling1 8.3%
- Exterior lighting1 8.3%
- Other or unknown1 8.3%
Example complaints
Fuel system: “Fuel pump module failed twice. There was no warning lamps, messages or other symptoms prior to the failure. The first time I was driving the second time the car was parked and did not start. See below for details. Safety: Thankfully i was not driving 70+MPH down a busy highway when the car shut down. Given the past recall, the number of Cadillac owners experiencing the problem and that it's happened to me TWICE within three years, it's only a matter of time before serious injury or death occurs. …”
NHTSA complaint #11647700, filed 2025-03Electrical system: “When I turn on the vehicle, it will have no sound - audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dealerships and Cadillac directly for 1.5 almost 2 years. The issues began about three weeks after my lease began. Cadillac directly and the dealerships have done nothing to resolve this and have continuously kicked it down the road with no resolution. I am not comfortable driving a vehicle in which seatbelt deatures are compromised.”
NHTSA complaint #11495605, filed 2022-12Air bags: “Safety restraint warning light came on. Took to dealership. They had for 3 days claimed it was repaired. Light came back on 2 days later. Dealership has now had my vehicle 10 days, stating I need a new side drivers airbag. They do not know when it will arrive. I have seen other complaints in this model for faulty airbag sensors/units.”
NHTSA complaint #11447636, filed 2022-01Back-over prevention (rear camera): “The contact owns a 2021 Cadillac XT4. The contact stated that while his wife was reversing and exiting the residential driveway, the back over prevention sensor activated. The contact stated the back over prevention warning light illuminated. The contact stated that there were no obstacles behind the vehicle. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact stated that the vehicle was retrieved and shortly after exiting the dealer's lot, the failure reoccurred. The vehicle was taken to another local dealer where the failure was unable to be duplicated. …”
NHTSA complaint #11570554, filed 2024-02, 32,000 milesMileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 32,000 and 34,536 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Cadillac XT4. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| XT4 · SUV AWD | not rated | 5 / 4 | — | 5 | 4 · 15.4% risk |
| XT4 · SUV FWD | not rated | 5 / 4 | — | 5 | 4 · 16.7% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking standard.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2021 Cadillac XT4 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| XT4 AWD | 2.0L 4-cyl | 9-speed automatic | 22 | 29 | 24 | $3,400 |
| XT4 FWD | 2.0L 4-cyl | 9-speed automatic | 24 | 30 | 26 | $3,150 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V649000Aug 20, 2021Seat belts › Rear/other › RetractorCovers: Cadillac XT4 2019–2021, Chevrolet Malibu 2016–2021
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Recall details for the 2021 Cadillac XT4 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 685 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11034769Jun 23, 2026Other or unknown. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
- 11032764May 11, 2026Other or unknown. Pi created to provide GM dealers with information on gathering information for projection issue
- 11032763May 11, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030360Mar 27, 2026Other or unknown. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
- 11030532Mar 21, 2026Other or unknown. Improvements to OnStar functionality.
Other model years of the Cadillac XT4
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 10 | 9,114 | 1 | 5 | 26 | — | Too new |
| 2024 | 33 | 3,000 | 1 | — | 26 | Too new to compare | Too new |
| 2023 | 12 | 3,000 | 0 | — | 26 | — | Too new |
| 2021 | 12 | 33,268 | 1 | — | 26 | — | Not enough data |
| 2020 | 18 | 56,400 | 5 | — | 26 | — | Rising |
| 2019 | 22 | 17,170 | 3 | — | 26 | — | Rising |
Frequently asked questions
How many NHTSA complaints does the 2021 Cadillac XT4 have?
NHTSA recorded 12 consumer complaints for the 2021 Cadillac XT4 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Cadillac XT4 is reported most often?
Fuel system is named most often, in 5 complaints (42% of the total), followed by electrical system with 3.
Has the 2021 Cadillac XT4 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2021 Cadillac XT4 get?
The EPA rates the 2021 Cadillac XT4 (XT4 FWD, 2.0L 4-cyl) at 26 mpg combined, 24 city and 30 highway, with an estimated annual fuel cost of $3,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Cadillac XT4 reported?
Among the 4 complaints that include a mileage, the median is 33,268 miles and the middle half falls between 32,000 and 34,536 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.