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Cadillac XT4Model year report

2020 Cadillac XT4 Problems

Complaints
18filed with NHTSA
Median mileage
56,400miles, 5 complaints with mileage
Recalls
5campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
26 mpgcombined, 2.0L 4-cyl FWD · 24 city / 30 hwy

Sources: NHTSA records for the 2020 Cadillac XT4 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 18 consumer complaints for the 2020 Cadillac XT4. The part named most often is brakes, with 5 complaints (28% of the total), followed by other or unknown (5) and engine (4). 5 of the complaints include a mileage, and 20% of those were filed for vehicles with under 50,000 miles; the median is 56,400 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 5 recall campaigns and 758 technical service bulletins for this model year. Brakes complaints overlap with 1 recall campaign and 23 technical service bulletins filed under the same part. Other or unknown complaints overlap with 104 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Steering (1), Tires (1), Transmission and drivetrain (1), Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1).

Example complaints

Brakes: “My ABS & stability track system is malfunctioning which almost caused me to lose control of my vehicle. I heard there was a recall on the 2019 & 2020 braking system. I found that info online after doing a search”

NHTSA complaint #11661746, filed 2025-05

Other or unknown: “I have a 2020 cadillac xt4. When I first purchased the car in 2021, it already needed a new battery. Since owning the vehicle, I've had to change the battery two times already with 3 years. When I go to start the car (push start) sometimes the car wouldn't turn over or turn on and my dash board would illuminate stating service stabilitrak. Sometimes it would take like 5-8 tries before the car turned on. …”

NHTSA complaint #11629375, filed 2024-12

Engine: “Cadilliac 2019 XT4 white in color brand new tires and rims ..engine blew up while traveling to a party with my girlfriends outta town. It was really bad...but we still had a great time. We had it towed at no expense by a guy we met while on the interstate he helped us to safety and towed the broken Cadillac to a repair shop for repair however the repair guy said it was unrepairable due to the damages that occurred. So I left it there outta town and we flew back home. So now I'm out a vehicle and the repair shop's phone number is in disconnect and has no website. …”

NHTSA complaint #11377981, filed 2020-12, 55,000 miles

Forward collision avoidance: “The recall i have listed below is a safety issue regarding the vehicles inability to properly stop for pedestrians, objects, traffic, backing up due to camera / software failure. This was fixed in 2022 on my car per the recall. everything worked great until it started happening again 12/2024 and they replaced the module now at an expense to me. it seemed to work for about 1 month and Now its 3/2025 and i continue to have this issue intermittently keep happening and they can't seem to find the problem. It happened in January, Feb, and March of this year. …”

NHTSA complaint #11649745, filed 2025-03

Mileage when problems were reported

20% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 55,000 and 73,000 miles.

0%0–100%10–2520%25–5060%50–7520%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (5 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 56,400 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2020202220232024202582026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Cadillac XT4. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
XT4 · SUV AWDnot rated5 / 4—54 · 15.4% risk
XT4 · SUV FWDnot rated5 / 4—54 · 16.7% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking optional.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Cadillac XT4 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
XT4 AWD2.0L 4-cyl9-speed automatic222924$3,400
XT4 FWD2.0L 4-cyl9-speed automatic243026$3,150

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Cadillac XT4 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 758 on record; the latest 10 are shown.

See all 758 bulletins →

Other model years of the Cadillac XT4

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2025109,1141526—Too new
2024333,0001—26Too new to compareToo new
2023123,0000—26—Too new
20211233,2681—26—Not enough data
20201856,4005—26—Rising
20192217,1703—26—Rising

All Cadillac XT4 model years

Frequently asked questions

How many NHTSA complaints does the 2020 Cadillac XT4 have?

NHTSA recorded 18 consumer complaints for the 2020 Cadillac XT4 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Cadillac XT4 is reported most often?

Brakes is named most often, in 5 complaints (28% of the total), followed by other or unknown with 5.

Has the 2020 Cadillac XT4 been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Cadillac XT4 get?

The EPA rates the 2020 Cadillac XT4 (XT4 FWD, 2.0L 4-cyl) at 26 mpg combined, 24 city and 30 highway, with an estimated annual fuel cost of $3,150 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Cadillac XT4 reported?

Among the 5 complaints that include a mileage, the median is 56,400 miles and the middle half falls between 55,000 and 73,000 miles; 20% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.