2024 Cadillac XT5 Technical Service Bulletins

390 technical service bulletins (TSBs) are on record for the 2024 Cadillac XT5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10250347Feb 2, 2024Transmission and drivetrain, Engine cooling. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10250007Jan 31, 2024Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
• 10250276Jan 30, 2024Electrical system, Equipment. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10250278Jan 29, 2024Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10250258Jan 26, 2024Engine cooling. This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
• 10249995Jan 24, 2024Body and structure. This Preliminary information communicates information to help diagnose inoperative rear liftgate logo.
• 10250263Jan 23, 2024Suspension, Steering. This service bulletin provides a service procedure to correct a customer concern of steering pull while driving and/or uneven tire wear noticed.
• 10250254Jan 23, 2024Transmission and drivetrain. This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
• 10250248Jan 23, 2024Transmission and drivetrain. This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
• 10250244Jan 18, 2024Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10250247Jan 16, 2024Equipment, Seats, Electrical system. This engineering information (EI) s requesting information from technicians to perform the check list provided and contact the engineer listed in regard to Melted Burn Marks and/or Smoke Smell Coming from the Height Adjuster Motor Under the Front Row Seat.
• 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10249037Jan 11, 2024Engine cooling. This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
• 10249964Jan 8, 2024Fuel system. This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern.
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10249959Jan 5, 2024Transmission and drivetrain. This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
• 10249955Jan 3, 2024Forward collision avoidance, Exterior lighting. This Preliminary information communicates that a vehicle may be encountered with a collision alert indicator that is on when it should not be. The technician is instructed to Inspect the area between the cowl and the dash carrier for the harness to the collision alert indicator being pinched. If the condition is found the tech is directed to repair the damaged circuits.
• 10248269Dec 21, 2023Seats, Equipment, Electrical system. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to Melted Burn Marks and/or Smoke Smell Coming from the Height Adjuster Motor Under the Front Row Seat.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10249286Dec 13, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10249281Dec 8, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10247194Dec 7, 2023Engine cooling. This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
• 10249270Dec 6, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10246480Nov 20, 2023Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Rear Driveline Module Audible Noise Heard Between 20-70MPH.
• 10245570Nov 16, 2023Electrical system, Transmission and drivetrain. This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10247351Nov 9, 2023Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10246003Oct 16, 2023Fuel system, Electronic stability control, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service…
• 10246001Oct 12, 2023Back-over prevention (rear camera). This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10245991Oct 5, 2023Back-over prevention (rear camera). This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244276Oct 2, 2023Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243967Sep 14, 2023Brakes. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to vehicles having a grunt, grinding, and/or metal on metal type noise heard during braking.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10242934Sep 6, 2023Transmission and drivetrain. This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

← All problems reported for the 2024 Cadillac XT5