2016 Cadillac XTS Technical Service Bulletins

1,277 technical service bulletins (TSBs) are on record for the 2016 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139167Dec 14, 2017Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10139179Dec 12, 2017Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10139212Dec 11, 2017Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10139182Dec 11, 2017Steering. This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10126958Dec 11, 2017Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10139185Dec 7, 2017Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10139181Dec 7, 2017Equipment. This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
• 10126951Dec 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10139187Dec 5, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139220Dec 4, 2017Equipment. This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
• 10139211Dec 4, 2017Equipment. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139186Dec 1, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139099Nov 30, 2017Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10140340Nov 28, 2017Equipment. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
• 10139116Nov 28, 2017Equipment. This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
• 10139097Nov 28, 2017Electrical system, Equipment. This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.
• 10125136Nov 28, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10139085Nov 27, 2017Electrical system, Equipment. This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
• 10139141Nov 22, 2017Back-over prevention (rear camera). This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
• 10139095Nov 22, 2017Equipment. This bulletin describes the Dealer special tool loan program process.
• 10139089Nov 22, 2017Equipment, Transmission and drivetrain, Engine. This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139108Nov 17, 2017Visibility (wipers, defrost, mirrors). This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
• 10139090Nov 17, 2017Engine, Electrical system. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10140346Nov 14, 2017Suspension. This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Rear Shock Absorber Leak and/or Noise.
• 10139111Nov 14, 2017Engine cooling. This technical bulletin provides a procedure to replace the catalytic converters due to cracks that may cause a noise or exhaust smell within the cabin.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10125104Nov 7, 2017Transmission and drivetrain, Steering. This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
• 10125102Nov 7, 2017Suspension. This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal…
• 10139100Nov 3, 2017Equipment, Seats. This technical bulletin provides a procedure to install a clip on the head rest j-clip to correct a condition of the head rest material coming loose due to the j-clip not being robust enough to retain the material down.
• 10134594Oct 25, 2017Equipment, Engine. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10134621Oct 24, 2017Equipment. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10134618Oct 23, 2017Equipment. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10123252Oct 13, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10123244Oct 13, 2017Lane departure, Electrical system. This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the…
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10134576Oct 11, 2017Suspension. This informational bulletin provides Specialized Diagnostic Information/procedures for Rear Suspension sag or sitting low.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10134595Oct 3, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10123218Oct 2, 2017Body and structure. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190318Oct 1, 2017Electrical system. All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down.
• 10190310Oct 1, 2017Engine cooling. Exhaust Smell and/or Leak with Possible Malfunction Indicator Lamp Illuminated Condition Some customers may comment on an exhaust smell and/or leak with possible malfunction indicator lamp illuminated. During diagnosis, a technician may find DTC P0430 and/or P0420. Cause This may be due to a crack around the catalytic mounting flange. Correction Replace converter assembly with new service part.
• 10190234Oct 1, 2017Suspension. Rear Suspension Sagging or Sitting Low, Vehicle Not Level After Sitting Overnight Vehicles in new car inventory may be observed or some customers may comment that the rear of the vehicle is riding/sitting low, vehicle sagging, vehicle not level, suspension bottomed out, etc. Review probable causes below.

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