2017 Cadillac XTS Technical Service Bulletins

1,103 technical service bulletins (TSBs) are on record for the 2017 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10144465Aug 20, 2018Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10144454Aug 9, 2018Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10144453Aug 9, 2018Engine, Engine cooling. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10144451Aug 8, 2018Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10143762Jul 12, 2018Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
• 10143758Jul 9, 2018Equipment. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
• 10143752Jul 3, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10143449Jun 20, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10143443Jun 14, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10143429Jun 11, 2018Engine, Electrical system. This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
• 10141371May 23, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10141364May 18, 2018Engine cooling, Equipment. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
• 10137599Apr 27, 2018Equipment. This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
• 10137559Apr 25, 2018Equipment. This bulletin provides information on approved warranty part numbers for original equipment batteries.
• 10137515Apr 23, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10137556Apr 20, 2018Electrical system. This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
• 10137589Apr 19, 2018Engine cooling. This informational bulletin provides information for engine oil life monitor operation calculation.
• 10137562Apr 13, 2018Visibility (wipers, defrost, mirrors). This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
• 10137551Apr 13, 2018Engine cooling. This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
• 10137558Apr 9, 2018Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10137554Apr 9, 2018Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10137560Apr 6, 2018Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10137484Apr 6, 2018Electrical system, Equipment. This Technical bulletin provides a procedure for radio replacement due to the radio tuner module being bad.
• 10137541Apr 5, 2018Engine cooling. This informational bulletin provides information on Hoot, Whine, Buzz, Hiss Noise Coming from Vehicle After Engine is Shut Off and that its a normal condition and no parts should be replaced.
• 10137537Apr 4, 2018Equipment. This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10137557Apr 3, 2018Equipment. This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
• 10137383Mar 28, 2018Transmission and drivetrain, Engine. This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10137386Mar 27, 2018Electrical system, Equipment. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10137381Mar 26, 2018Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10137194Mar 22, 2018Equipment. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10137420Mar 16, 2018Electrical system, Equipment. This informational bulletin provides information on Phantom Three Beeps or Horn Chirps Heard After Turning Off Vehicle and that it should be considered normal.
• 10137380Mar 16, 2018Equipment. This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
• 10137385Mar 9, 2018Equipment. This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
• 10137301Mar 8, 2018Engine, Equipment. This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine replacement.
• 10137382Mar 7, 2018Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137173Mar 6, 2018Body and structure. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10137297Mar 1, 2018Wheels, Brakes. This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 10137375Feb 28, 2018Electrical system. This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
• 10137343Feb 27, 2018Engine. This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
• 10137283Feb 27, 2018Engine, Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10137378Feb 26, 2018Equipment, Electrical system. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10129900Feb 22, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10129896Feb 20, 2018Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10137344Feb 15, 2018Electrical system, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
• 10137345Feb 13, 2018Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10129885Feb 12, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10137371Feb 8, 2018Suspension, Equipment. This technical bulletin provides a procedure to replace the axle nuts and washers if a clicking noise is heard on turns from the front.
• 10137329Feb 8, 2018Exterior lighting, Electrical system. This technical bulletin provides a procedure to install a pigtail harness to correct the rear tail lights from flashing fast when hot.
• 10129864Feb 7, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10129862Feb 6, 2018Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

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