2019 Cadillac XTS Technical Service Bulletins

682 technical service bulletins (TSBs) are on record for the 2019 Cadillac XTS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10155071Feb 8, 2019Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
• 10154287Feb 8, 2019Electrical system. This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays.
• 10155070Feb 5, 2019Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10154628Jan 31, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10154625Jan 31, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10154626Jan 24, 2019Equipment. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10154618Jan 24, 2019Equipment. This informational bulletin provides information for dealers/technicians on Information on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Has Rotational Feature that Allows for Adjusting of the Angle of the HUD Image.
• 10155051Jan 23, 2019Wheels. This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
• 10154629Jan 18, 2019Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10154627Jan 14, 2019Equipment. This warranty administration bulletin provides policy information on required operating procedures.
• 10155010Dec 21, 2018Equipment. This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
• 10154604Dec 17, 2018Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10154975Dec 14, 2018Equipment, Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10155014Dec 13, 2018Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10155009Dec 13, 2018Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10154578Dec 11, 2018Equipment. This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering…
• 10155012Dec 5, 2018Equipment, Seats. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
• 10155011Dec 5, 2018Electrical system. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10155008Dec 5, 2018Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10154555Dec 3, 2018Equipment. This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering…
• 10151876Nov 26, 2018Body and structure, Equipment. This Preliminary Information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10151861Nov 19, 2018Seats, Lane departure. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from…
• 10155101Nov 5, 2018Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
• 10149057Oct 29, 2018Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10147381Oct 15, 2018Electrical system. This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
• 10147366Oct 10, 2018Seats. This Preliminary Information communication provides information to the technician with diagnostic tips for auto heated and ventilated seat operation. The auto thermal seats function activates seat heating or ventilation based on outside air temperature and the cabin air temperature control error. The cabin air temperature control error is the difference between cabin air target temperature and actual cabin air…
• 10147363Oct 9, 2018Equipment, Engine. This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
• 10145490Sep 18, 2018Engine. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the…
• 10144465Aug 20, 2018Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10144454Aug 9, 2018Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10144453Aug 9, 2018Engine, Engine cooling. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10144424Aug 3, 2018Engine cooling. The Preliminary Information communication advises the technician that there isa part restriction for the 2.0L LSY engine. The dealer technician is advised to call the GM Product Quality Center for further assistance.

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