2012 Chevrolet Captiva Technical Service Bulletins

1,025 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138670Aug 6, 2014Steering. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140365Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10138580Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137830Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10140364Jul 14, 2014Electrical system, Electronic stability control. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10138579Jul 14, 2014Equipment, Electrical system. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10137829Jul 14, 2014Equipment, Electrical system, Transmission and drivetrain. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10140359Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10140357Jul 8, 2014Fuel system, Engine. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10138574Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10138572Jul 8, 2014Fuel system. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10137824Jul 8, 2014Equipment, Electrical system. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10137822Jul 8, 2014Fuel system, Equipment, Engine cooling. This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
• 10112102Jul 8, 2014Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10140353Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10137818Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10125972Jun 26, 2014Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10126301Jun 24, 2014Equipment. This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
• 10126300Jun 23, 2014Other or unknown. This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
• 10126291Jun 18, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
• 10126285Jun 16, 2014Equipment. This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
• 10125956Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status…
• 10125953Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10126280Jun 13, 2014Equipment. This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
• 10126279Jun 12, 2014Electrical system. This preliminary bulletin provides a procedure to reprogram the Ipc to correct the customers concern of the DIC going blank and/or inop.
• 10126278Jun 12, 2014Equipment. This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
• 10126276Jun 11, 2014Other or unknown. This preliminary bulletin provides information to the dealer that some components for the trailer kit package may be short on parts and need to order whats missing.
• 10125944Jun 11, 2014Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then…
• 10126275Jun 5, 2014Equipment. This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
• 10125933Jun 3, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set…
• 10246829Jun 1, 2014Engine cooling, Electrical system. Service Update Starter Motor B+ cable attachment
• 10070989Jun 1, 2014Equipment. Summary to be provided on a future date.
• 10070988Jun 1, 2014Equipment. Summary to be provided on a future date.
• 10070987Jun 1, 2014Electrical system. Summary to be provided on a future date.
• 10067214Jun 1, 2014Electrical system. Summary to be provided on a future date.
• 10137935May 29, 2014Engine, Transmission and drivetrain. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10137934May 29, 2014Engine cooling, Transmission and drivetrain. This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
• 10137933May 29, 2014Engine cooling. This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
• 10137932May 28, 2014Electrical system, Equipment. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10112082May 23, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10137928May 22, 2014Equipment, Tires. This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
• 10137927May 22, 2014Equipment, Tires. This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.

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