2012 Chevrolet Captiva Technical Service Bulletins

1,025 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137923May 20, 2014Fuel system, Engine cooling, Equipment. This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs of consumption or oil leaks have been validated.
• 10137919May 19, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10137914May 16, 2014Equipment. This informational bulletin provides tips on how to care for the interior of the vehicle using products.
• 10137907May 13, 2014Equipment, Electrical system. This informational bulletin explains how pre-delivery needs to confirm the Logistics Fuse is installed.
• 10137905May 13, 2014Electrical system. This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
• 10137903May 12, 2014Equipment. This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
• 10112066May 12, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then…
• 10137901May 9, 2014Fuel system. This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
• 10137891May 2, 2014Suspension. This technical bulletin provides a procedure to add greese to the strut and jounce bumper, to stop the customers concern of the front suspention or strut making noise.
• 10137890May 2, 2014Equipment, Transmission and drivetrain, Engine cooling. This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
• 10246983May 1, 2014Equipment. Checking Smartphone Bluetooth Software Update Status
• 10246828May 1, 2014Engine cooling, Electrical system. Service Update Starter Motor B+ cable attachment
• 10246624May 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10245790May 1, 2014Engine cooling. Excessive Oil Consumption
• 10067213May 1, 2014Electrical system. Summary to be provided on a future date.
• 10056237May 1, 2014Electrical system. General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on.
• 10135227Apr 28, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10135220Apr 22, 2014Engine cooling. This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10111815Apr 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10135201Apr 14, 2014Equipment. This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10246588Apr 1, 2014Engine cooling. Information on High Feature V6 Timing Chain Kits and Chain Guide Replacements DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10137882Mar 26, 2014Engine cooling. This technical bulletin provides a procedure to test for oil consumption and install new pistons and rings if no signs of consumption or oil leaks have been validated.
• 10137866Mar 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10137856Mar 10, 2014Equipment, Fuel system. This preliminary bulletin provides a procedure to reroute a fuel hose away from the sending unit arm and correct the customers concern of the fuel gauge not reading full after fill up.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10246982Mar 1, 2014Electrical system. Checking Smartphone Bluetooth Software Update Status
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10070907Mar 1, 2014Fuel system. Summary to be provided on a future date.
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10111962Feb 25, 2014Electrical system. This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138638Feb 21, 2014Wheels. This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
• 10138630Feb 18, 2014Equipment, Tires. This informational bulletin explains the use of Nitrogen in GM tires.
• 10138629Feb 18, 2014Tires. This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
• 10138621Feb 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10111927Feb 12, 2014Brakes, Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10138609Feb 10, 2014Equipment. The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.

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