2012 Chevrolet Cruze Suspension Problems
- Complaints
- 5about this part
- Share
- 1%of 865 total for the year
- Median mileage
- 19,009miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2012 Chevrolet Cruze, 1% of the 865 complaints for this model year. Where a mileage was given, the median is 19,009 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I took my vehicle in complaining of a strange noise, almost like a pop when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from Chevrolet and that I should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. …”
NHTSA complaint #10460606, filed 2012-06, 100 miles“Bought vehicle from carmax first week of march 2014, 3 weeks later was first time I drove in snow and the the brakes did not work at all. Called carmax and though the warranty was was over they agreed to repait because of a brake recall. Then a couple weeks later there was a leak and ford had to replace a coolant pump. The car never ran the same. …”
NHTSA complaint #10652941, filed 2014-11, 19,009 miles“The contact owns a 2012 Chevrolet Cruze. While driving 60 MPH, the front passenger side axle fractured without warning. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the front passenger side axle needed to be replaced. The vehicle was repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 62,654.”
NHTSA complaint #11255124, filed 2019-09, 62,654 miles“The contact owns a 2012 Chevrolet Cruze. The contact stated that the seal that held the drive axle in the transmission was faulty, causing transmission fluid to leak. The vehicle was taken to the dealer who stated they would have to replace the seal that held the drive axle but they did not have the parts available. The manufacturer was not notified of the issue. The failure mileage was 342.”
NHTSA complaint #10461888, filed 2012-06, 342 miles“The contact owns a 2012 Chevrolet Cruze. While driving approximately 20 MPH, the front passenger side of the vehicle collapsed towards the ground. The vehicle stalled without warning and then rolled into an unoccupied parked vehicle. There were no injuries and a police report was filed. The vehicle was towed to an independent mechanic who stated that the front passenger side axle fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.”
NHTSA complaint #10838662, filed 2016-02, 67,000 milesRelated service bulletins
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Suspension: other model years
Other parts of the 2012 Chevrolet Cruze
268 complaintsElectrical system
196 complaintsBrakes
150 complaintsTransmission and drivetrain
137 complaintsElectronic stability control
108 complaintsSteering
103 complaintsOther or unknown
86 complaintsFuel system
52 complaintsVehicle speed control
51 complaintsEngine cooling
44 complaintsVisibility (wipers, defrost, mirrors)
43 complaintsAir bags
34 complaints
← All problems reported for the 2012 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology