2012 Chevrolet Cruze Technical Service Bulletins

1,816 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10138671Aug 7, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
• 10056372Aug 1, 2014Engine cooling. Chevrolet: see document search button for owner letter. There are no external leaks present that would cause low engine coolant level in coolant reservoir. Model 2011-2014 cruze.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10140439Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10138594Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10137844Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10140436Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10140435Jul 23, 2014Electrical system, Seats, Air bags. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10138591Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138590Jul 23, 2014Equipment, Air bags. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10137841Jul 23, 2014Tires, Equipment, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10137840Jul 23, 2014Equipment, Seats, Electrical system. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140367Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10138582Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10137832Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10140365Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10138580Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137830Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10140364Jul 14, 2014Electrical system, Electronic stability control. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10138579Jul 14, 2014Equipment, Electrical system. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10137829Jul 14, 2014Equipment, Electrical system, Transmission and drivetrain. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10140363Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10138578Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137828Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10140359Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10140356Jul 8, 2014Electrical system, Equipment. This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
• 10138574Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10138571Jul 8, 2014Equipment, Engine. This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
• 10137824Jul 8, 2014Equipment, Electrical system. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10137821Jul 8, 2014Engine cooling, Equipment, Electrical system. This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
• 10112102Jul 8, 2014Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10253126Jul 1, 2014Transmission and drivetrain. Engineering Information
• 10245878Jul 1, 2014Air bags, Steering. Intermittent Airbag Warning Light Illuminated ? Replace Steering Wheel Airbag Coil
• 10245787Jul 1, 2014Exterior lighting, Air bags. Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
• 10140353Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10137818Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10112097Jul 1, 2014Electrical system. This Preliminary Information communication provides information to the technician that the special tool EN-6009 will need to be used to remover and install the ignition module.
• 10072152Jul 1, 2014Engine. Summary to be provided on a future date.
• 10066133Jul 1, 2014Air bags. Summary to be provided on a future date.
• 10056256Jul 1, 2014Transmission and drivetrain. Chevrolet: when shifting, transmission is hard to shift into gear, would have a grinding or binding when shifting, there is noise, clutch odor or slipping or a clutch pedal noise, while shifting. Model 2012-2014 cruze, sonic.
• 10052452Jul 1, 2014Electrical system. Gm: some customers may describe 5 slow chimes for no apparent reason. Certain objectives placed on the front seat may trigger the chimes. Models buick verano my 2012-2014; model buick enclave, lacrosse, regal my 2013-2014; cadillac ats, cts,srx,xts my 2013-2014; cadillac elr my 2014; chevrolet cruze my 2012-2014; chevrolet equinox, malibu,traverse,volt my 2013-2014; chevrolet impala, impala limited, caprice ppv, ss…
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10126308Jun 26, 2014Suspension. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.

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