2012 Chevrolet Cruze Technical Service Bulletins

1,816 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10135201Apr 14, 2014Equipment. This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
• 10111798Apr 9, 2014Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10253594Apr 1, 2014Equipment. Factory Settings Option Inoperable, Radio Display Information May Not Match.
• 10253589Apr 1, 2014Steering. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10073346Apr 1, 2014Equipment. Summary to be provided on a future date.
• 10070185Apr 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10069297Apr 1, 2014Equipment. Summary to be provided on a future date.
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10137886Mar 28, 2014Electrical system. This preliminary information bulletin provides a procedure to replace the starter and fuse block to correct the customer concern of a knocking noise on start up.
• 10137884Mar 27, 2014Equipment. This preliminary bulletin provides information to reprogram the navigation radio software to correct the customers concern of multiple Radio concerns.
• 10137866Mar 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10137862Mar 12, 2014Transmission and drivetrain, Equipment. This preliminary bulletin provides a procedure to lube the clutch pedal pin and clutch pedal return spring to correct the customers concern of a squeaking clutch pedal.
• 10137861Mar 12, 2014Equipment, Engine cooling. This preliminary bulletin provides information on diagnosing a water pump for what is considered a leak and replace the pump correctly.
• 10137860Mar 12, 2014Steering. This preliminary bulletin provides a procedure to repair or replace the steering column seal to correct the customers concern of a groan, squeak or rubbing noise when turning the steering wheel.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111848Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10253624Mar 1, 2014Engine cooling. Engine Coolant Odor inside Vehicle Passenger Compartment.
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10246982Mar 1, 2014Electrical system. Checking Smartphone Bluetooth Software Update Status
• 10246622Mar 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10245757Mar 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10070128Mar 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10070104Mar 1, 2014Engine. Summary to be provided on a future date.
• 10069296Mar 1, 2014Steering. Summary to be provided on a future date.
• 10069288Mar 1, 2014Electrical system. Summary to be provided on a future date.
• 10138656Feb 28, 2014Latches, locks and linkages, Body and structure, Electrical system. This preliminary bulletin provides a procedure to install a new relay to control the trunk opening up when the button has been accidently pressed.
• 10138653Feb 27, 2014Equipment. This preliminary bulletin provides a list of message codes that are not included in the owners manual if the customer states that it was displayed on the DIC.
• 10138649Feb 26, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10138648Feb 26, 2014Engine cooling, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to install a new coolant drain tube and clean any greese found under the windshield cowl to correct a customers concern of a coolant odor inside the vehicle.
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10111963Feb 26, 2014Vehicle speed control, Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light or normal acceleration. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10111962Feb 25, 2014Electrical system. This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
• 10111955Feb 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10138642Feb 21, 2014Latches, locks and linkages, Electrical system. This preliminary bulletin provides information on how to set the rear electric child locks.
• 10138640Feb 21, 2014Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138638Feb 21, 2014Wheels. This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
• 10138637Feb 21, 2014Wheels, Equipment, Tires. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138632Feb 19, 2014Electrical system. This preliminary bulletin provides a procedure to replace the starer and the fuse block to correct a customers concern of the starter or flywheel making a knocking noise.

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