2013 Chevrolet Cruze Technical Service Bulletins

1,883 technical service bulletins (TSBs) are on record for the 2013 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10089943Jun 4, 2015Steering. 14232a - special coverage (warranty transaction information revised). Some 2012-2014 model year (my) buick verano, 2011-2014 my chevrolet cruze and volt, 2010-2014 my chevrolet equinox and gmc terrain, and 2013-2014 my chevrolet malibu vehicles, equipped with electronic power steering (nj0/nj1), may have increased friction in the steering system. This could cause the steering wheel to stick in the straight-ahead…
• 10115014Jun 3, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10089944Jun 3, 2015Electrical system. "14311a - special coverage (revised service procedure). On certain 2011–2015 model year chevrolet cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power.
• 10115011Jun 2, 2015Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the…
• 10113669Jun 2, 2015Equipment. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10057574Jun 1, 2015Electrical system. General motors: 2011-2015 chevrolet cruze: see document search button for owners letter. Special coverage regarding certain models experiencing negative battery cable terminal clamp may have incorrect crimp at the battery negative terminal. *lj updated 11/6/15. *pe updated 11/12/15.
• 10057078Jun 1, 2015Steering. Gems/chevrolet/buick: see document search button for owner letter. On some vehicles, the steering wheel would stick in straight ahead position after long distance driving on straight highway due to steering system having an increased friction and turning would be an increased effort. Model 2011-2014 cruze, volt, 2010-14 equinox, terrain, 2012-14 verano, 2013-14 malibu. *pe updated 11/6/15.
• 10114585May 29, 2015Electrical system. This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle…
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114543May 14, 2015Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10113651May 14, 2015Engine. This preliminary informational bulletin provides critical diagnostic information for a customer concern of engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts.
• 10114526May 8, 2015Electrical system. This Preliminary Information communication advises the technician to not replace any parts for the XM weather, fuel, or movies tabs not working or no information coming up on the display. Apologize to the customer for the inconvenience and let them know that General Motors is working on a solution for this concern.
• 10044234May 1, 2015Engine, Engine cooling. Gm: engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts. Also included buick encore, chevrolet sonic, and chevrolet trax. Model year 2014. *js updated 09/30/2013 *js updated 2/5/16.
• 10113624Apr 30, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides repair information to correct a customer concern of sunroof or sunshade inoperative, and technician may find DTC U151B set.
• 10113621Apr 29, 2015Transmission and drivetrain. This preliminary informational bulletin provides repair information to correct a customer concern of a squeak noise heard when operating the clutch pedal.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114491Apr 27, 2015Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10114488Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113594Apr 15, 2015Transmission and drivetrain. This preliminary informational bulletin provides repair information to correct a customer concern of a fluid leak from under the front of the vehicle, the clutch pedal is hard to push, returns slow, does not return all the way to the top or does not return at all.
• 10090059Apr 15, 2015Engine. 14801a - emission recall (revised service procedure). General motors has decided to conduct a voluntary emission recall of 2011-2013 chevrolet cruze vehicles equipped with a 1.4l engine (rpo luj or luv) and an automatic transmission. General motors and us environmental protection agency emissions testing found vehicles that did not comply with the carbon monoxide emissions standard on the us06 emissions test. This…
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10090058Apr 13, 2015Engine cooling. 14801 - emission recall. General motors has decided to conduct a voluntary emission recall of 2011-2013 chevrolet cruze vehicles equipped with a 1.4l engine (rpo luj or luv) and an automatic transmission. General motors and us environmental protection agency emissions testing found vehicles that did not comply with the carbon monoxide emissions standard on the us06 emissions test. This test measures tailpipe…
• 10113586Apr 9, 2015Equipment. This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of odor from HVAC system with temperature control set on high heat and engine at operating temperature.
• 10058748Apr 1, 2015Engine cooling. Chevrolet: tsb contains an owner's notification letter. Select document search button below. Some vehicles fail to comply with emission standards of carbon monoxide us06 emission test and engine control module needs to be reprogrammed. Model 2011-13 cruze. *pe updated 11/18/15.
• 10139395Mar 31, 2015Brakes. This Preliminary Information communication provides information to the technician with the step to diagnose and repair vehicles that have a Diagnostic Trouble Code C1100 sym 02 set in the Electronic Brake Control Module. Technician will use the scan tool to monitor Brake Pressure Sensor Data. If the voltage is constant without any changes the Electronic Brake Control Module will need to be replaced for this concern.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10113771Mar 25, 2015Equipment. This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of odor from HVAC system with temperature control set on high heat and engine at operating temperature.
• 10135410Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10113770Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10135400Mar 18, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
• 10135399Mar 18, 2015Steering. This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
• 10113759Mar 18, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
• 10113758Mar 18, 2015Steering. This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.

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