2013 Chevrolet Cruze Technical Service Bulletins

1,883 technical service bulletins (TSBs) are on record for the 2013 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139416Jan 14, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides repair information to correct a customer concern of a squeak or squeal noise during windshield wiper operation.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10094888Jan 14, 2015Equipment, Electrical system. This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10079307Jan 13, 2015Engine. 14371a - special coverage (revised warranty information). Some vehicles with the 1.4l engine may have an engine coolant leak from the water pump. The pump may leak from the weep reservoir or from the water pump shaft seal, leading to a drip of coolant onto the engine or onto the ground. Over time, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating.
• 10139411Jan 12, 2015Equipment. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
• 10139203Jan 7, 2015Engine cooling. This preliminary informational bulletin provides information to reduce the number of no trouble found (NTF) turbochargers (TC) being returned to the warranty parts Center (WPC) by informing Service Department personnel of what inspections and/or diagnosis to perform, prior to returning a TC to the WPC.
• 10139201Jan 6, 2015Engine. This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
• 10139200Jan 6, 2015Engine, Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10057266Jan 1, 2015Engine cooling. General motors: 2011-2014 chevrolet cruze chevrolet sonic/ w 1.4l engine(rpo luj or luv): some model vehicles may experience engine coolant leak from the water pump. This could reduce coolant performance and cause overheating. *lj see document search button for owners letter.
• 10057265Jan 1, 2015Engine cooling. General motors :2011-2014 chevrolet cruze, chevrolet sonic w/ 1.4l engine: some model vehicles may experience engine coolant leak from the water pump. *lj see document search button for owners letter
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10114801Dec 19, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10114797Dec 16, 2014Electrical system, Seats. This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
• 10114783Dec 12, 2014Electrical system, Seats. This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
• 10126237Dec 11, 2014Visibility (wipers, defrost, mirrors). This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10114775Dec 10, 2014Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10114768Dec 5, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a squeak noise when operating the clutch pedal. Technician will need to contact General Motors Technical Assistance Center for further assistance.
• 10090183Dec 4, 2014Electrical system. 14311 - special coverage. On certain vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power.
• 10114760Dec 3, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10126208Dec 2, 2014Equipment. This preliminary bulletin provides information on inspecting the turbocharger for missing or prematurely worn parts.
• 10253584Dec 1, 2014Wheels. Information on Removal/Cracking of Stainless Steel Wheel Nut Caps.
• 10248770Dec 1, 2014Electrical system. Special Coverage Adjustment ? Negative Battery Cable Loose
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10070539Dec 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10067357Dec 1, 2014Electrical system. Summary to be provided on a future date.
• 10056605Dec 1, 2014Engine. Buick/chevrolet: due to loss of wastegate preload, the malfunction indicator lamp is illuminated and diagnostic trouble code (dtc) p0299 (engine underboost) is set and wear in waste actuator rod end to pin joint is normal. Model 2013-2015 encore, sonic, trax, 2011-2015 cruze.
• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114270Nov 25, 2014Equipment. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10250026Nov 21, 2014Equipment. Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013).
• 10246513Nov 21, 2014Equipment. Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013).
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10081067Nov 19, 2014Steering. 14232 - special coverage. Some vehicles may have increased friction in the steering system. This could cause the steering wheel to stick in the straight-ahead position after driving long distances on a straight highway. The steering wheel can be turned but it may require increased effort. Dealers are to 1) replace the steering gear on 2010-2012 model year vehicles; or 2) reprogram the power steering control module…
• 10114262Nov 18, 2014Brakes. This informational bulletin explains a normal condition for what and how the drive line can clunk.
• 10114260Nov 18, 2014Forward collision avoidance. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
• 10114244Nov 7, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10114709Nov 5, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle.
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…

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